Sep 2025 – Dec 2025 · 3 mos · Bengaluru, Karnataka, India · On-site

• Built backend logic on the ServiceNow platform using JavaScript to automate ITSM workflows and connect with external systems through REST APIs.
• Participated in a Proof of Concept for ServiceNow Now Assist, exploring how AI-assisted incident handling and knowledge suggestions could improve day-to-day service operations.
• Worked as part of an Agile Scrum team, managing sprint tasks and bugs in Jira, and supporting features from development through production.

Aug 2025 – Oct 2025 · 2 mos · Bengaluru, Karnataka, India · Hybrid

• As a Product Intern at SETV Global, I was responsible for developing and integrating the company’s digital ecosystem from the ground up — combining product thinking with full-stack engineering. My role involved building the entire end-to-end website, implementing both the frontend and backend architectures, and ensuring seamless integration of AI-driven features to enhance the user experience.
• On the frontend, I developed a highly responsive and intuitive interface using React.js, focusing on component reusability, efficient state management, and smooth user interactions. On the backend, I built scalable REST APIs with Express.js, managed data persistence using MongoDB, and ensured secure communication between the client and server.
• I also designed and deployed a custom mail service for automated communication workflows such as user verification, notifications, and onboarding sequences — improving engagement and operational efficiency.
• Additionally, I collaborated with the leadership and design teams to integrate AI models into the platform, enabling intelligent automation and insight generation directly within the product.
• This experience gave me hands-on exposure to product development lifecycle, from ideation and architecture design to deployment and optimisation, helping me develop a strong balance of technical depth and product intuition.

Jun 2025 – Aug 2025 · 2 mos · Remote

• As a Software Intern at Persistent Systems, I developed and optimized real-time broadcast services using WebSockets, enabling seamless live data transmission across multiple clients. I worked on backend architecture design, API integration, and performance optimization to support scalable, low-latency communication systems.
• This experience strengthened my expertise in Node.js, Express.js, and WebSocket-based event-driven systems, while improving my understanding of concurrent connections, message broadcasting, and reliable real-time communication in production-grade environments.

Feb 2025 – Jun 2025 · 4 mos · Remote

• I worked on projects involving data collection, cleaning, and analysis using NumPy and MySQL. I gained hands-on experience in managing structured datasets, performing analytical queries, and applying statistical methods to extract meaningful insights for data-driven decision-making.