Kaushik Barodiya — Co-Founder
My passion lies at the intersection of technology and customer experience. As a co-founder of Kim.cc, I'm dedicated to revolutionizing how mid-sized businesses handle customer support. With over 8 years in software development, I've witnessed firsthand how proper support infrastructure can make or break a business. This insight drove me to create a solution that bridges the gap between enterprise-level support capabilities and mid-market needs. What we've built: • A comprehensive digital BPO solution • Intelligent automation systems • Seamless technology integration • Ready-to-deploy support teams Our approach is simple: 1. Understand your unique support challenges 2. Deploy pre-trained consultants 3. Implement custom automation 4. Scale as you grow I believe every business deserves access to professional customer support solutions. Through Kim.cc, we're making that possible, one company at a time. Want to elevate your customer support? Connect with me to learn how.
Stackforce AI infers this person is a SaaS and eCommerce expert with strong leadership in customer support and machine learning.
Location: San Francisco, California, United States
Experience: 10 yrs 4 mos
Skills
- Customer Experience
- Digital Bpo
- Machine Learning
- Distributed Systems
- Graphql
- Performance Tuning
- Functional Programming
- React
- Team Leadership
- Node.js
Career Highlights
- Co-founded a digital BPO transforming customer support.
- Led ML platform development at Dream11, enhancing efficiency.
- Created a celebrity-driven fashion eCommerce platform.
Work Experience
kim.cc
Co-Founder (2 yrs 10 mos)
Dream11
Engineering Manager (7 mos)
Software Engineer III (1 yr)
Software Engineer II (1 yr 10 mos)
Khela
Side Hustle (7 mos)
Toppr
Technical Lead (1 yr 2 mos)
Goomo
Senior Software Engineer (1 yr 3 mos)
LabelMeUp
Co-Founder (8 mos)
Heckyl Technologies
Software Engineer (1 yr 2 mos)
Education
Bachelor of Technology (BTech) at IIT Indore