Kiran Pathak

Operations Associate

Delhi, India8 yrs 7 mos experience

AI ML PractitionerAI Enabled

Key Highlights

8+ years of experience in AI/ML and Generative AI.
Led development of AI solutions enhancing efficiency and engagement.
Expert in building multi-agent AI architectures.

Stackforce AI infers this person is a SaaS expert specializing in AI-driven conversational systems and data analysis.

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Skills

Core Skills

Generative AiLarge Language Models (llm)Data AnalysisChatbot DevelopmentConversational Ai

Other Skills

Retrieval-Augmented Generation (RAG)Vector DatabasesPrompt EngineeringUser Engagement StrategiesTeam LeadershipNLPSentiment AnalysisFine-Tuning & PEFT (LoRA, QLoRA)Project ManagementAgile Project ManagementDialogflow CXInteractive Voice Response (IVR)Project scoping and planningRisk ManagementBudgeting and Procurement

About

- 8+ years of experience in AI/ML, currently specializing in Generative AI, Large Language Models (LLMs) like GPT, BERT, and LLaMA, Agentic AI, and Retrieval-Augmented Generation (RAG). - Hands-on with LLM fine-tuning, semantic search, prompt engineering, vector databases, and LangChain for enterprise-grade document processing and conversational AI systems. - Experienced in building multi-agent AI architectures using CrewAI, enabling autonomous task orchestration and intelligent collaboration for complex workflows. - Proficient in Exploratory Data Analysis (EDA), regression analysis, statistical modeling, and data visualization using Python to drive insights and optimize decision-making. - Led the development of AI-powered solutions that increased engagement, enhanced efficiency, and streamlined critical business processes. - Strong communicator and team leader, skilled at stakeholder collaboration and aligning AI initiatives with strategic business objectives to deliver measurable impact. - Passionate about leveraging AI and data-driven insights to solve complex challenges, optimize workflows, and drive innovation in enterprise AI applications.

Experience

8 yrs 7 mos

Total Experience

3 yrs 9 mos

Average Tenure

1 yr

Current Experience

Kpmg

Assistant Manager

Jun 2025 – Present · 1 yr · Hybrid

Ibm

Senior Data Scientist

Nov 2023 – Jun 2025 · 1 yr 7 mos · Bengaluru, Karnataka, India · Hybrid

Generative AILarge Language Models (LLM)Retrieval-Augmented Generation (RAG)Vector DatabasesPrompt EngineeringConversational AI

Amplify.ai

4 roles

Senior Chatbot Developer

Promoted

Apr 2022 – Oct 2023 · 1 yr 6 mos

Developed and executed data-driven strategies to reduce user churn, achieving a 9% improvement in retention.
Analyzed user interactions, engagement patterns and implemented personalized recommendations, leading to a 5% increase in engagement.
Led a team to build chatbot templates for scalable deployments and reduced development time by 10%

Chatbot Developer

Jul 2018 – Mar 2022 · 3 yrs 8 mos

Developed engaging AI-powered conversational experiences on various platforms, utilizing conversational ad experiences and AI-driven comment moderation to drive engagement.
Conducted A/B tests on conversational flows, yielding a 5% surge in user conversion rates.
Implemented user retention strategies, resulting in a 2% reduction in drop-off.
Implemented personalized content strategies including notifications, elevating daily active users by 9%
Employed NLP techniques to gauge user sentiment, enhancing chatbot's response accuracy and user satisfaction.
Developed regular reports, highlighting trends on chatbot performance metrics and recommendations for enhancement.

Project Intern

Aug 2017 – Jun 2018 · 10 mos

Assisted in building, testing, and analyzing chatbots, gaining hands-on experience conceptualization to deployment.
Contributed to concise reports, providing user findings to team members.
Built personalized and engaging conversational experiences for several B2C brands and non-profit organizations, utilizing Facebook Messenger as the platform.
Collaborated with teams to identify and develop chatbot features that meet business needs and user requirements