Kshitiz Agarwal

Product Manager

Budaun, Uttar Pradesh, India5 yrs 7 mos experience
Highly Stable

Key Highlights

  • Expert in technical solution design for SaaS products.
  • Proven track record in stakeholder management and customer success.
  • Strong background in agile methodologies and API integrations.
Stackforce AI infers this person is a SaaS Solutions Engineer with expertise in technical design and customer success.

Contact

Skills

Core Skills

Technical Solution Design

Other Skills

JiraRoutingRoute OptimizationLast Mile DeliveryFirst MileCross DockingCarrier IntegrationsLogistics Control TowerCustomer Interaction & ExperienceStakeholder ManagementApplication Programming Interfaces (API)Agile Project ManagementAgile MethodologiesScrumWordPress

About

Solution Engineer III at GitHub (a Microsoft company), operating at the crossroads of developers, platforms, and innovation. At GitHub, we enable millions of developers and organizations to build, collaborate, and ship software faster—from code to cloud—on the world’s most trusted developer platform. Driven by a passion for solving complex problems, scaling teams, and learning in fast-paced, high-impact environments, I’m excited to contribute, grow, and help shape how the world builds software. Backed by an M.Tech in Data Science from BITS Pilani and a B.Tech in Computer Science from DIT University, I bring strong capabilities in stakeholder management, API integrations, and agile delivery to drive operational efficiency and meaningful outcomes.

Experience

5 yrs 7 mos
Total Experience
2 yrs 7 mos
Average Tenure
5 mos
Current Experience

Github

Solutions Engineer

Dec 2025Present · 5 mos · Remote

Fareye

2 roles

Lead Solutions Engineeer

Apr 2024Nov 2025 · 1 yr 7 mos · Noida, Uttar Pradesh, India · On-site

Senior Solutions Engineer

Apr 2022Mar 2024 · 1 yr 11 mos · Noida, Uttar Pradesh, India · On-site

  • Handling FarEye Saas Product Implementation to Delivery to support across multiple clients in the Americas.
  • Responsible for ensure customer success, by measuring value based KPIs & metrics at customer's end.
  • Product modules handled:
  • Routing
  • Route Optimization
  • Last Mile Delivery
  • First Mile
  • Cross Docking
  • Carrier Integrations
  • Logistics Control Tower
  • Customer Interaction & Experience
Technical Solution DesignJira

Birlasoft

2 roles

Software Developer

Jul 2021Apr 2022 · 9 mos · Noida, Uttar Pradesh, India

  • Handling multi-million dollar product portfolio of SaaS products' implementation & support for Logistics & 3PL businesses across the Americas region, helping them digitalize their logistics processes

Trainee Developer

Jul 2020Jun 2021 · 11 mos · Noida, Uttar Pradesh, India

Education

Birla Institute of Technology and Science, Pilani

Master of Technology - MTech — Data Science

Oct 2021Sep 2023

DIT UNIVERSITY

Bachelor of Technology - BTech — Computer Science

Jan 2016Jan 2020

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