Apr 2025 – Present · 1 yr 2 mos

Sep 2022 – Apr 2025 · 2 yrs 7 mos

• 1. Spearheaded the conceptualization, execution, and comprehensive project delivery for Partner Universities, ensuring seamless implementation.
• 2. Conducted in-depth analysis of project data, generating insightful reports for senior management, thereby enhancing strategic decision-making processes.
• 3. Orchestrated alignment and collaboration across various functional units including Content, Product, Operations, Sales, Marketing, Training, Support, and Retention.
• 4. Facilitated daily stand-up meetings to uphold project timelines, fostering effective communication with stakeholders to ensure operational continuity.
• 5. Provided regular updates on project progress and outcomes to the CXOs, ensuring alignment with organizational objectives.
• 6. Devised and implemented a robust team performance tracking system, enhancing accountability and optimizing team efficiency.
• 7. Offered mentorship and guidance to project team members, fostering a collaborative environment conducive to project success.
• 8. Proactively identified and resolved conflicts among team members, fostering a harmonious working environment conducive to achieving project objectives.
• 9. Leveraged Agile methodology and tools to streamline partner onboarding processes, ensuring efficient project execution and delivery.
• 10. Assumed the role of Coordinator for all Massive Open Online Course (MOOC) Courses, overseeing coordination and execution to meet organizational goals effectively.

Jan 2022 – Sep 2022 · 8 mos

• 1. Onboarding process for Subject Matter Experts (SMEs), ensuring seamless integration into project workflows and alignment with organizational objectives.
• 2. Managed the generation of invoices, maintaining accurate records, and facilitating timely payment processing to support financial operations.
• 3. Organized and facilitated live webinars, ensuring smooth execution and engaging content delivery to participants.
• 4. Designed, organized, and moderated workshops and boot camps, ensuring effective learning experiences for participants.
• 5. Managed Learning Management System (LMS) activities including course content management, upgrades, quiz and assignment administration, and presentation of capstone projects.
• 6. Acted as the primary point of contact (POC) for students and various stakeholders, ensuring cohesive coordination for program cohorts across all initiatives.
• 7. Led strategic planning, course mapping, design, and decommissioning efforts, ensuring alignment with program objectives and learning outcomes.
• 8. Oversaw the creation and processing of mark sheets, as well as the generation and distribution of certificates and other logistical tasks.
• 9. Served as the Program Coordinator for online B.Tech programs, overseeing program logistics and ensuring smooth operations.
• 10. Managed the coordination and implementation of E-Vidya programs, ensuring effective program delivery and participant engagement.

Jan 2021 – Dec 2021 · 11 mos

• 1. Oversaw the development and delivery of programs, meticulously managing timelines and budgets to ensure successful outcomes.
• 2. Maintained meticulous records for all business analytics programs, documenting changes and plan adjustments within the system for reference and transparency.
• 3. Conducted regular reviews to enhance program operations, continuously assessing operational plans and strategies to optimize efficiency and effectiveness.
• 4. Spearheaded innovation initiatives to introduce new program features, strategizing and identifying growth opportunities to enhance program offerings.
• 5. Demonstrated independent ownership by managing end-to-end execution of program delivery and associated tasks, ensuring seamless operations and delivery.
• 6. Collaborated closely with industry experts and academic leaders to design compelling online professional programs, integrating engaging features to enhance program appeal and effectiveness.

Jan 2020 – Dec 2020 · 11 mos

• 1. Oversaw the comprehensive management of Diploma, Certification Programs, and Masters Course in "Business Analytics & Intelligence" for Amity University Online, ensuring end-to-end service delivery.
• 2. Managed student support services, providing technical (R Programming) and academic assistance throughout the program.
• 3. Responsibilities included addressing student queries, conducting online/offline training sessions, and utilizing case studies to enhance learning experiences.
• 4. Led the entire content creation process, overseeing video shoots, presentations, and execution through the in-house Learning Management System (LMS) platform.
• 5. Developed R codes to facilitate practical application of Business Analytics concepts, fostering hands-on learning experiences and providing reference material for students utilizing the R Studio platform.
• 6. Conducted online remedial sessions for students located in India and Dubai, providing additional support and guidance to ensure their academic success.