Kunal Singla — Software Engineer
Hey, this is Kunal Singla. Working in a product based company and working with clients by email, live chats, phone from all around the world. Achieved a customer satisfaction rate or 99% by resolving escalations, managing expectations, and proactively identifying solutions and delivering our product to the client. Also, I am a Frontend Developer. I am a hardworking, committed and a reliable developer I have a positive attitude towards challenges and opportunities I have leadership skills I can take responsibilities and fulfil them in an efficient way. I have the ability to handle pressure and meet deadlines. I’m willing to go the extra mile to deliver and exceed expectations where possible. Therefore prioritising my work is a key strength that I have developed.
Stackforce AI infers this person is a Frontend Developer with strong customer success and technical skills in SaaS environments.
Location: Ambala, Haryana, India
Experience: 3 yrs 9 mos
Career Highlights
- Achieved 99% customer satisfaction rate.
- Strong leadership skills with a commitment to responsibilities.
- Proficient in managing client interactions globally.
Work Experience
Taboola
T2 Technical Engineer (2 yrs)
Capillary Technologies
Customer Success (US) (1 yr 1 mo)
Customer Success (India) (8 mos)
Rover Adventures.in
Project Lead Developer (2 mos)
CHANDIGARH UNIVERSITY
Industrial Training (1 mo)
Education
Master of Computer Applications - MCA at CHANDIGARH UNIVERSITY
BCA at CHANDIGARH UNIVERSITY
