Lakshita Saini

Product Manager

Bengaluru, Karnataka, India2 yrs 11 mos experience

Key Highlights

Led the adoption of a POS system across 240+ stores.
Built a CRO automation suite driving $380M/year in retail sales.
Recognized for excellence in digital transformation initiatives.

Stackforce AI infers this person is a Product Manager with expertise in Retail and E-commerce.

Contact

Skills

Core Skills

Software Product ManagementAgile Project ManagementCustomer ExperienceBusiness AnalysisUser Experience Design (ued)

Other Skills

Adobe IllustratorAdobe InDesignAdobe XDAlternative SolutionsCompetitive AnalysisCritical ThinkingData AnalysisDesign ThinkingFigma (Software)Getting Things Done (GTD) MethodKibanaMarket AnalysisMarketing ManagementMicrosoft AccessMicrosoft Excel

About

It is rightly said that Logic will take you from A to B. Imagination will take you everywhere. So, with that touch of imagination I aspire to make products simple. I love making sense of things around me, diving deep into the customer problems and selling them what they want and not what I build. I bring on table with me the skills of problem solving, design thinking, empathy, marketing, critical thinking and a pool of creativity. My customer centric mindfulness always motivated me to thrive and innovate. Absolutely enjoy learning things from new perspectives!

Experience

2 yrs 11 mos

Total Experience

1 yr 8 mos

Average Tenure

1 yr 3 mos

Current Experience

Pharmeasy

Associate Product Manager

Mar 2025 – Present · 1 yr 3 mos · Bengaluru, Karnataka, India · Hybrid

1. Driving New User Acquisition by optimizing onboarding journeys and improving the first-time user experience.
2. Managing and continuously enhancing the Homepage to boost engagement, personalization, and conversions.
3. Leading Cross-Sell initiatives by analyzing user behavior and implementing strategies to increase average order value.
4. Developing and scaling Loyalty Program to encourage repeat purchases and build long-term customer value.
5. Collaborating with SEO and content teams to improve Organic Search Visibility and reduce acquisition costs.

Search Engine Optimization (SEO)Software Product ManagementAgile Project ManagementWireframingPMM

Glg

Network Expert

Mar 2025 – Mar 2025 · 0 mo

As a GLG Network Member, I bring 2 years’ of experience in the retail industry to help clients solve some of their toughest business challenges around omnichannel and retail/E-commerce.

Caratlane - a tanishq partnership

Associate Product Manager

May 2023 – Jan 2025 · 1 yr 8 mos · Chennai, Tamil Nadu, India · On-site

EZ App : In-store POS system
○ Led 100% adoption of EZ across 240+ stores in 3 months, streamlining store operations, inventory, and CRM for Jewellery Consultants, enhancing in-store customer experience.
○ Reduced reliance on third-party POS systems:
■ Decreased Made to Order SKUs share from 93% to 31% in 3 months
■ Achieved 2x reduction in service team queries related to these SKUs
■ Increased EZ orders adoption from 92% to 95%
○ Recognized with ‘Dream Team Winner’ at Titan OTDT Awards 2024 and ‘Best Digital Transformation Initiative(E-commerce) at 3.0 Technology Excellence Awards 2024.
Discovery : Omni Channel Conversions
○ Built ‘Fevicol’ – a CRO automation suite driving 70% of retail sales, contributing $380M/year.
○ Achieved 108% of prospect share target in Q2’24, increasing online leads by 20% YoY.
○ Enhanced product discovery with ML-powered SKU ranking based on UTM & geo-based browsing behaviour, boosting LP-to-PDP conversion by 6% and Order conversion by 2.5%.
○ Integrated Customer Effort Score (CES) tool across Android, iOS & Web, generating actionable user behaviour insights.
WhatsApp Commerce : Pre-sales Flow
○ Reduced costs by 50% via strategic vendor selection, integrating AI & multi-channel support.
○ Recognized with the ‘Best Inbox Implementation’ award at Yellow.ai Conversate India’24.
○ Experimented and optimised WhatsApp flows for pre-sales - Try@Home, Store appointment, C-Live, Gold value calculator.

WireframingSoftware Product ManagementAgile Project ManagementCritical ThinkingCustomer ExperienceBusiness Analysis+5

Stylumia

Product

Jan 2023 – May 2023 · 4 mos · Bengaluru, Karnataka, India · On-site

Awarded 'Stylumia Superstar' for March'23 and April'23
Handled End-To-End User Communication Journeys for all users
Identified roadblocks for CIT
Comprehensive research and analysis of competitors, market, pricing, problem statements and positionings.
Created documents for user stories, user personas, user flow, product strategy, product specification, user manuals, product requirement documentation, technical specification document and roadmaps.
Designed wireframes on Figma for CIT.
Cross-functionally consorting with customer success to determine data points for KPIs in multiple products.

User Interface DesignUser Experience Design (UED)Strategic PlanningCompetitive AnalysisProduct Lifecycle ManagementBusiness Analysis+1

Glynk - the community platform

Product

Jun 2022 – Nov 2022 · 5 mos · Bengaluru, Karnataka, India

Worked on conversational flow enhancement of customer support chatbot to boost the number of demo bookings.
Increased user engagement by revamping the UI/UX of 'The Community Assemble' - biweekly newsletter by Glynk.
Worked on launch of Product Hunt Ebook on Community Metrics.

Lovemarriage.app

Product and Design

Mar 2022 – Jun 2022 · 3 mos · Bengaluru, Karnataka, India

Experienced the joy of building products from scratch (0-1)!
Handled all things products!
UI/UX | User Research | Product Roadmap | Prototyping

Anumak & company

Management Consultant

Oct 2021 – Jan 2022 · 3 mos

Specialisation in Retail and E-commerce topline growth (India and South America)
Project:
Facilitated winning strategy for an apparel brand launch in targeted Indian market.
Digital Marketing strategies, merchandise assortment with efficient pricing and promotions.
Setting up omnichannel experience, D2C business model and advised B2B solutions for store operations.