Lauren Fassio — Director of Engineering

As a results-driven leader in enterprise project delivery, I specialize in solving complex, cross-functional business challenges across U.S. and Global teams. I thrive at the intersection of product, engineering, and operations—bringing clarity, structure, and momentum to high-impact initiatives. With a proven track record of reducing inefficiencies, accelerating timelines, and aligning technical execution with business and customer goals, I’m passionate about bridging strategy with scalable delivery. I lead with a focus on stakeholder alignment, customer experience, and operational scalability—ensuring every decision drives measurable outcomes and long-term value. Let’s connect if you’re focused on transformation, enterprise efficiency, or delivering results that move the needle. Core Competencies: -Agile / SAFe Program and Portfolio Management -Risk Mitigation & Problem Solving -Cross-Functional Team Leadership -Technology Integrations & Operational Transitions -Digital Transformation & Process Optimization -Product Analysis & Strategic Planning -Budget Management & Velocity Tracking -Stakeholder Communication & Vendor Management Certifications & Tools: -Certifications: PMI-ACP, SAFe Lean Portfolio Manager (LPM), SAFe POPM, ITILv4 Foundations, Certified Scrum Master (CSM), PMI-CAPM, SAFe Release Train Engineer (RTE) -Software Tools: Miro, Smartsheets, MS Project, JIRA, ClickUp, Azure DevOps (ADO), Salesforce, Google Enterprise Workspace, Clarity, SharePoint Online, Office 365

Stackforce AI infers this person is a leader in enterprise project management and digital transformation across various industries.

Location: Edmond, Oklahoma, United States

Experience: 13 yrs 11 mos

Skills

Agile Project Management
Business Analysis
Product Management
Organizational Leadership
Project Planning
Creative Problem Solving

Career Highlights

Expert in enterprise project delivery and transformation.
Proven track record in reducing inefficiencies and accelerating timelines.
Strong focus on stakeholder alignment and operational scalability.

Work Experience

American Public Life Insurance (APL)

Director of Information Technology - Business Applications & EPMO (10 mos)

Global Payments Inc.

Sr. Manager, Project Management - Global Merchant Solutions, Go-to-Market, and Strategy (10 mos)

Heartland

Sr. Manager, Project Management - Product, Technology, & Business Enablement (2 yrs)

Manager Project Management - Product, Technology, and Enablement (1 yr 6 mos)

First Fidelity Bank

Technical Project Manager - Enterprise Cloud, Network & Digital Transformation (1 yr 7 mos)

SONIC Drive-In

Project Manager, Retail Technology Implementation & Conversions (1 yr)

Robert Half Technology

Division Director, Software & Applications (2 yrs 3 mos)

Lead Recruiter, Software & Applications (2 yrs 8 mos)

Lead Recruiter, Software & Applications (1 yr)

Sr. Technical Recruiter (2 yrs 1 mo)

Education

Psychology at University of Central Oklahoma

Lauren Fassio

Director of Engineering

Edmond, Oklahoma, United States13 yrs 11 mos experience

Highly Stable

Key Highlights

Expert in enterprise project delivery and transformation.
Proven track record in reducing inefficiencies and accelerating timelines.
Strong focus on stakeholder alignment and operational scalability.

Stackforce AI infers this person is a leader in enterprise project management and digital transformation across various industries.

Contact

Skills

Core Skills

Agile Project ManagementBusiness AnalysisProduct ManagementOrganizational LeadershipProject PlanningCreative Problem Solving

Other Skills

Strategic PlanningAgile LeadershipSoftware Project ManagementSolution ArchitectureRequirements AnalysisAgile MethodologiesSmall Business ConsultingDigital MarketingCustom WebsitesSocial Media MarketingSearch Engine Optimization (SEO)Google AdsDatabase Administration RecruitmentTechnical Support RecruitmentWeb Development Recruitment

About

Experience

13 yrs 11 mos

Total Experience

3 yrs 5 mos

Average Tenure

10 mos

Current Experience

American public life insurance (apl)

Director of Information Technology - Business Applications & EPMO

Jul 2025 – Present · 10 mos · Oklahoma City Metropolitan Area · Hybrid

Leading our Enterprise Project Management Office (EPMO) and oversee our core business applications portfolio. In this role I am responsible for establishing and executing project management standards, driving organizational alignment, and ensuring our critical technology platforms remain reliable, scalable, and modernized to support future growth.
Providing strategic leadership in enterprise agile project delivery, stakeholder management, and guiding cross-functional technology initiatives partnering closely with business leaders, IT teams, and external vendors to deliver measurable results while maintaining operational stability.

Agile Project ManagementBusiness AnalysisStrategic PlanningOrganizational LeadershipProject PlanningProduct Management

Global payments inc.

Sr. Manager, Project Management - Global Merchant Solutions, Go-to-Market, and Strategy

Sep 2024 – Jul 2025 · 10 mos · Oklahoma City, Oklahoma, United States · Hybrid

Lead large-scale enterprise initiatives across product, engineering, and merchant operations, ensuring alignment with strategic business objectives and merchant experience goals.
Drive cross-functional project execution, bringing structure and clarity to complex programs with competing priorities and high visibility.
Collaborate with senior stakeholders to reduce inefficiencies, accelerate delivery timelines, and improve decision-making across technical and business units.
Translate ambiguous business problems into actionable delivery plans, ensuring projects are technically sound and operationally scalable.
Deliver measurable impact by aligning technical execution with business outcomes, contributing to increased revenue, improved merchant onboarding, and stronger customer retention.
Additional Responsibilities:
Project Manager, Global Transformation Office (Organizational Effectiveness Workstream) - a pivotal role in driving initiatives that enhance workforce capabilities, cultural alignment, and operational efficiency. Responsibilities include developing and maintaining detailed project plans, coordinating cross-functional teams, and ensuring timely delivery of milestones. The role requires clear communication of progress and risks to stakeholders, managing dependencies, and maintaining alignment with the overall transformation goals. Facilitates change management activities, monitors KPIs to measure effectiveness, and ensures resources are optimally utilized to achieve sustainable organizational improvements.
Co-Chair, Global Payments Change Agent Network (GPCAN) - is a dynamic group of dedicated individuals who champion organizational transformation across the GP ecosystem. As co-chairs, we foster collaboration, innovation, and alignment by empowering change agents with the tools, resources, and training necessary to drive impactful change.

Agile Project ManagementAgile LeadershipSoftware Project ManagementSolution ArchitectureProduct ManagementRequirements Analysis+1

Heartland

2 roles

Sr. Manager, Project Management - Product, Technology, & Business Enablement

Promoted

Jul 2023 – Jul 2025 · 2 yrs · Oklahoma City, Oklahoma, United States

Led strategic initiatives across payments, payroll, and point-of-sale systems, ensuring seamless technology transitions and successful project delivery.
Cultivated strong relationships with senior business leaders to align priorities, foster collaboration, and achieve shared ownership of critical projects.
Proactively identified risks and developed innovative solutions to mitigate challenges, ensuring seamless execution and optimal outcomes.
Oversaw the integration of new products and technologies into existing technology stacks, streamlining operations and enhancing stakeholder satisfaction.
Leveraged expertise in consulting and complex problem-solving to navigate competing priorities, delivering informed and actionable strategies that drive results.

Organizational LeadershipAgile Project ManagementProject PlanningStrategic PlanningAgile LeadershipCreative Problem Solving+2

Manager Project Management - Product, Technology, and Enablement

Jan 2022 – Jul 2023 · 1 yr 6 mos · Oklahoma City, Oklahoma, United States

Organizational LeadershipAgile Project ManagementProject PlanningStrategic PlanningAgile LeadershipCreative Problem Solving+2

First fidelity bank

Technical Project Manager - Enterprise Cloud, Network & Digital Transformation

May 2020 – Dec 2021 · 1 yr 7 mos · Oklahoma City, Oklahoma, United States

Spearheaded IT projects, ensuring alignment with organizational goals and values through robust stakeholder engagement.
Developed comprehensive project charters, conducted kick-off meetings, and managed project lifecycles from initiation to post-implementation review.
Delivered actionable insights through data analysis, driving informed decision-making.
Directed cloud, network, and systems engineers, enhancing operational excellence and on-time delivery.

Organizational LeadershipProject PlanningCreative Problem SolvingAgile MethodologiesRequirements Analysis

Sonic drive-in

Project Manager, Retail Technology Implementation & Conversions

May 2019 – May 2020 · 1 yr · Oklahoma City, Oklahoma Area · On-site

Planned and delivered installations of POS, Restaurant Network, Sonic Radio, and Digital Displays, ensuring seamless alignment with franchisee needs and operational goals.
Effectively engaged with franchisees and supply chain partners to address shifting timelines and ensure project success.

Project PlanningCreative Problem SolvingRequirements Analysis