L

Lipika Chaliha

Product Manager

Golaghat, Assam, India11 yrs 4 mos experience
AI Enabled

Key Highlights

  • 11+ years of experience in Software Testing
  • Expert in AI-assisted testing practices
  • Author of 'The Ultimate Prompt Guide for Software Test Engineers'
Stackforce AI infers this person is a QA Test Lead with expertise in AI-driven testing solutions across BFSI and Healthcare sectors.

Contact

Skills

Core Skills

Defect ManagementQa LeadershipAgile TestingQuality AssuranceTest Automation

Other Skills

ChatbotsSystem Integration TestingZephyrProblem SolvingData IntegrityAgile MethodologiesEnd-to-end TestingData LakeArtificial Intelligence (AI)AI Software DevelopmentTest RequirementsExploratory TestingAPI TestingManual TestingCross-functional Team Leadership

About

I am a QA Test Lead with 11+ years of experience in Software Testing, specializing in manual testing, defect management, test planning and QA leadership across BFSI, Retail, Salesforce and Healthcare domains. I have led QA teams responsible for end-to-end testing activities including requirement analysis, test case design, execution, defect tracking and stakeholder reporting in Agile environments. Recently, I have been actively integrating AI tools such as ChatGPT into QA workflows to improve testing productivity. I use AI for: • Test case generation • Requirement analysis • Bug report improvement • Test documentation automation • Regression analysis support I am also the author of “The Ultimate Prompt Guide for Software Test Engineers”, where I share practical ways QA professionals can use AI tools to enhance testing efficiency. Key Skills: Manual Testing | Test Planning | Defect Management | Agile Testing | AI-Assisted Testing | Test Case Design | QA Leadership | Requirement Analysis I am currently open to QA Lead / Senior QA Engineer opportunities (Remote / Hybrid) where I can combine my QA expertise with AI-assisted testing practice

Experience

11 yrs 4 mos
Total Experience
1 yr 3 mos
Average Tenure
--
Current Experience

Ameriprise financial services, llc

Test Lead cum Technical Specialist

Jun 2024Apr 2025 · 10 mos · Remote

  • AltsInSPS s project will expand the availability of alternative investments in SPS Advantage accounts. It will determine the cost related to any changes ie. Advisor, Client agreement etc.
  • Key Responsibilities:
  • Checking Jobs in AWS server and upload or delete data from S3 bucket as per requirement.
  • Identify, report, and track software defects using Xray tool in collaboration with development teams.
  • Work closely with cross-functional teams to understand business requirements and translate them into test cases.
  • Execute batch jobs using the PuTTY application based on various batch dates.
  • Work on a cloud computing platform utilizing AWS services (S3, Lambda, Athena, EMR) and Toad Edge database.
  • Writing & Executing test cases and make sure the deliverables are defect-free
  • Identifying the list of pre & post jobs for regression test batch execution
  • Preparing Mainframe test data files for processing the batch jobs in test environment and made sure the data got updated in the application
  • Co-ordinate the various teams and leading the defect triage discussions
  • Organizing the peer review sessions & knowledge sharing sessions
  • Transitioning the knowledge to the new member of the team and building knowledge repository
  • Created full test completion reports with fault tolerance, execution reports and other metrics
  • Ensure the timely delivery of different testing milestones without any slippage
  • Create, execute and maintain comprehensive Test Plans, test suits and test cases.
  • Perform regression testing and ensure product stability through testing and compliance with company quality policies and standards
ChatbotsSystem Integration TestingZephyrProblem SolvingData IntegrityAgile Methodologies+6

Kyg trade™

QA Lead

Sep 2023Apr 2024 · 7 mos · Remote

  • I have worked for 2 different clients under ConceptVines. Details are given below:
  • 1. The KYG Trade Platform and Marketplace simplify the exchange of product attribute information, eliminate redundancy, and streamline the attestation process. The result is a significant reduction in cost and penalty risk while increasing levels of compliance and utilization of preferential tax, tariff, and ESG benefits.
  • Key Responsibilities:
  • Coordinated and directed QA Testing efforts in an Agile Sprint based methodology.
  • Collaborated with Product Managers and Developers to define workflow procedures.
  • Designed and executed Test Cases manually using Black Box testing techniques for web based application on multiple environments.
  • Design and execute test plans for AI systems
  • Performed Regression and Integration testing after each story completion.
  • Verify the functionality of AI oracles (ie. Avalara, Self, KYGDTE etc.) as per requirement
  • Interacted with Developers on daily basis for requirement analysis and gathering, design review, testing, bug review, and documentation for application developed in Agile process.
  • 2. TE Connectivity Ltd(Formerly Tyco Electronics Ltd) is an American Swiss-domiciled technology company that designs and manufactures connectors, sensors, relays, contactors, and application tooling for several industries, such as automotive, industrial equipment, data communication systems, aerospace, défense, medical, oil and gas, consumer electronics and energy..
  • Key Responsibilities:
  • Clear understanding of the features being delivered to the customer.
  • Testing TE related tickets in KYG prior to deployment to JCapp Dev.
  • Using PDM Link and JCA Initiate, need to execute Sprint level Test Cases in different environment and prepare the report.
  • Writing the UAT plans for the customer.
  • Communicating the deliverable to the customer so that it is fully understood by the customer and assist the customer in testing the feature
Test RequirementsTest AutomationChatbotsExploratory TestingZephyrAPI Testing+39

Publicis sapient

Senior Associate QA L1

Dec 2021Sep 2023 · 1 yr 9 mos · Bengaluru, Karnataka, India · Remote

  • Property Assessment System directly deals with the Assessment of Real Property, BPP and Vessel Property inside USA which includes Property taxes, exemption based on the type of Property and values.
  • Key Responsibilities:
  • Designing of Test cases, preparation of Test Data for assigned User Stories and send it for approval thru Confluence
  • Sprint wise execution of Regression Suite, Functional Test cases, End to End Test cases along with Integration, Sanity in different environments ie. QA, ASRTEST, SIT, UAT, Training etc
  • Retesting of reported Bugs and change the status based on the requirement.
  • Reporting & tracking of bugs using JIRA tool and follow up till the issue get resolved and provide the RCA
  • Need to attend Daily Scrum meeting, QA Status Call, POD wise Team meeting & Story Discussion meeting with BA etc.
  • Effective coordination between Development team and Testing team
  • Need to provide KT to the newcomers and review the Test Cases for their assigned stories and helping them in understanding the requirements if any along with Demo
Test RequirementsBFSISalesforce LightningSalesforce.comZephyrAPI Testing+27

Jp tokyo & co.

Senior Test Engineer cum Acting QA Lead

Apr 2019Dec 2021 · 2 yrs 8 mos · Gurugram, Haryana, India

  • e-MOSS is a service provided by Conlux wherein multiple services related to electronic settlement are provided in a unified manner. This e-MOSS Portal consists of four major functions i.e. Service Contract Support, Device Installation Support, Device Management Support and Settlement support. In addition, there are functionalities of data storage, service / System management, and data collection as auxiliary functions.
  • Key Responsibilities:
  • Preparation of Regression Suite, Concurrency Test Cases and Sprint wise UAT design and execution along with the Test Summary report and QA Regression(Concise) report for Client
  • Functional & Non Functional, System Test Cases preparation and execution along with Regression Test cases.
  • Identify Test scenarios or Test conditions for Service Contract, Device Installation, Service Management, Device Management, System Management, PARTNER, Notifications & Settlement module accordingly.
  • Participating in preparation of Test Plan, Requirement understanding and Client delivery along with creating Test Data using AWS Console and Ubuntu environment
  • Effective coordination between Development team and Testing team as an Individual Contributor(IC)
  • Team Handling, Providing KT to the new comers , Attending Sync UP call, Client call, Sprint and Defect Triage call, Status call etc.
  • Bug Tracking on the basis of severity and priority and preparation of different types of reports(ie. QA Regression Report/UAT Test Report/Daily Status Report etc).
Test RequirementsCross-functional Team LeadershipProblem SolvingProject PlansAgile MethodologiesUI Testing+22

Niit technologies

Senior Test Engineer

May 2017Sep 2017 · 4 mos · Greater Noida

  • NIIT Technologies is a global IT solutions organization addressing the requirements of clients across the Americas, Europe, Asia, and Australia. NIIT Technologies services clients in travel and transportation, banking and financial services, insurance, manufacturing, and media verticals, offering a range of services, including Application Development and Maintenance, Infrastructure Management, and Business Process Management.
  • Project Description: Spave is an upcoming Mobile app which will be used by USA salaried customers who belongs to the Red Wing Credit Union(RWCU). By using this app customers can save and donate an amount of their money at the time of purchasing any items thru their accounts using Spave app according to their predefined goal.
  • Key Responsibilities:
  • Identify the user stories using JIRA confluence & complete the Testcase designing part based on it.
  • Identify test scenarios or Test conditions for allocated modules.
  • Participating in preparation of Test Plan & Test Strategy and sprintwise task allocation among the team
  • Effective coordination between Development team and Testing team as a part of Agile Methodolgy
  • Preparation and finalizing all the reports using excelsheet & Providing KT to the new comers
  • Attending Standup call, Client call, Sprint call , DSR call and defect tracking call
  • Bug Tracking on the basis of severity and priority and preparation of different types of staus Reporting
  • Handling team management and provide solutions along with the Team Leader
Test RequirementsRoot Cause AnalysisProblem SolvingUI TestingTest AnalysisQuality Management+13

Ibm

Senior Software QA Engineer

Jun 2014Apr 2016 · 1 yr 10 mos · Bengaluru Area, India

  • Description:
  • Bell.ca is a marketing channel employed by Bell Canada to promote and position its products and services. This is a heterogeneous web site depending on numerous backend and satellite systems to provide a coherent online user experience.
  • Bell.ca is a Bell Canada’s website that provides an interface for Customers to manage their accounts online. The website can be divided into different areas like Shop, My Bell (Online Customer Information) and Support etc. On the other hand, it is the Canada’s largest telecommunications company, providing Mobile phone, TV, high speed and wireless Internet, and residential Home phone services.
  • Key Responsibilities:
  • Analyze the application functionality with requirement documents like BRS (Client) and FRS documents.
  • Identify test scenarios or Test conditions for allocated modules.
  • Participating in preparing Test Plans
  • Preparing module wise Test Cases & Test Data's for the test cases
  • Create automation test script
  • Execute Test Cases and Automation Test Script
  • Defect Report and prioritizing defects
  • Participating in Re-testing and Regression Testing.
  • Test all the functionalities of the Bell.ca web site using Selenium tool.
  • To verify all the links and pages are working perfectly after Regression testing.
  • Reporting bugs using TFS tool and follow up till the issue get resolved.
  • Effective coordination between Development team and Testing team as a part of TCOE
  • Find the bug by executing test cases using Selenium tool.
  • Preparation of Daily consolidated Execution Status report.
  • Communication with the Test Lead / Test Manager
Test RequirementsBFSITest AutomationZephyrCross-functional Team LeadershipRoot Cause Analysis+23

Porteck corporation

Software Test Engineer

Dec 2012Mar 2014 · 1 yr 3 mos · Noida Area, India

  • Description:
  • PARCS is an application used by Porteck India to collect claims or money on behalf of diagnostic centres from the alloted Insurance companies like Affinity Health Plan, United Health Care, National Benefit Fund etc. In foreign countries, patient shows their Medical cards which is taken from the Insurance companies to bear their medical expenses. These Medical cards are already insured to take any kind of tests like X-Ray, Opthomology from the Diagnostic centres or labs just like Pathlabs in India. On the basis of Medical card, Diagnostic companies send their billed amount to the Insurance Company.
  • Key Responsibilities:
  • Test all the functionalities of the PARCS system for all the Clients
  • To verify all the reports if it is generating the specified value or not while claims are being uploaded within the PARCS system
  • QA checking of the application before releasing to the Client.
  • Weekly Teleconferencing with Clients and Issue Resolution for the requirements.
  • QA Testing of the PARCS application on the basis of some specific criteria(Eg. Diagnostic Code, DOS, Centre)
  • Reporting bugs using Issue Tracker and follow up till the issue get resolved.
  • Effective coordination between Development team and Testing team
Test RequirementsUI TestingTest AnalysisQuality ManagementRegression TestingFunctional Testing+7

Motorola mobility

Field Test Engineer

Jul 2012Oct 2012 · 3 mos · Gurgaon, India

  • Description:
  • Smart Phone solution of Motorola is based on Android OS. Testing scope of Smart Phone solution started with testing of SIM dependence and other applications which count for communication capabilities of Mobile handset. It includes SMS, MMS, Email and Call along with other SIM dependent application. This project handles the upcoming android software and mobile applications of Motorola products and ensures to provide the qualitative and defect less product.
  • Key Responsibilities :
  • Find the bug by executing test cases and Exploratory testing.
  • Raising the bug and having close association with developer and regular follow up and interaction with the respective development team to fix the issue as soon.
  • Automate the test cases using Perfecto Automation tool.
  • Reporting software bugs Using Defect Tracking Tool and reporting them into Bug Tracking System.
  • Generating different types of log files and screenshots with the help of log generating tool
  • Worked as a Field Test Engineer at Motorola Mobility India Pvt Limited which is taken over by Google last year. My responsibility over there is to execute Test Cases on mobile Application and doing Exploratory Testing for upcoming mobiles
Test AutomationQuality ManagementPerfecto Testing PlatformSoftware TestingQuality Assurance Processes

Techvista consulting pvt. ltd.

Software Test Engineer

Aug 2010Jun 2012 · 1 yr 10 mos · New Delhi

  • techVista offers cutting edge software testing solutions that cut costs and enhance workflows. This is what distinguishes us from the rest and inspires us to Excel, Innovate and Lead. The company is committed to improving quality by providing superior solutions to its customers. We are committed to providing the best products and services to our customers and we value any suggestions to improve our products and services from any source.
  • Projects Undertaken:
  • 1. Loan Management System (LMS) is a web-based system that fulfils the requirements of banking and non-banking financial organizations in automating the loan origination and processing operations. The system will be a front end to the loan management system of the National Finance Company, Oman.
  • Responsibilities:
  • Understanding the Requirements Specification ,Study the BRD
  • Writing test cases as per the Functional Specification Document
  • Test data Preparation
  • Bug Tracking including the examining the severity and priority of the Defects and Reporting.
  • Reporting Bugs on daily basis
  • Preparing Daily Status Report (DSR)
  • 2. The FinnOneTM Collections system will be an integral part of the FinnOne suite of products and focuses on the tracking and managing delinquent customers and helps organizations minimize delinquencies through a series of proactive actions and tighter supervision.
  • Responsibilities:
  • Understanding the Requirements Specification ,Study the BRD
  • Preparation of Test Plan, Test strategy and Test data
  • Writing test cases as per the FSD
  • Bug Tracking including the examining the severity and priority of the Defects and Reporting
  • Reporting Bugs on daily basis
  • Preparing Daily Status Report (DSR)
Quality ManagementRegression TestingSoftware TestingDefect Triage

Education

Sikkim Manipal Institute of Technology - SMU

MCA

Jan 2010Jan 2012

National Institute of Information Technology

DNIIT

Jan 2003Jan 2006

Dandadhar Baruah Girls High School

10th

Dibrugarh University

Golaghat Govt Bezbaruah Higher Secondary School

12th

National Institute of Informational Technology, New Delhi 2005

DNIIT

University Year of Passing

Degree

Sikkim Manipal University - Distance Education

Master of Computer Applications - MCA — Computer Science

Sikkim Manipal Institute of Technology - SMU

Master of Computer Applications - MCA — Computer Science

Stackforce found 100+ more professionals with Defect Management & Qa Leadership

Explore similar profiles based on matching skills and experience