Feb 2016 – Mar 2023 · 7 yrs 1 mo · San Jose, CA

• Tech Lead for Anaplan at Cisco
• Certified Anaplan Modeler
• Develop and support sales models in Anaplan on an agile team for world wide sales users
• Created and maintain user-level security access for all Cisco Anaplan models
• Build collaboration site for cross-functional IT teams during year end data changeover program
• Collect and act on 15 weekly updates from IT teams on year end changeover
• Write and send executive update communications for year end data changeover program
• Community Service lead for Cisco Pride San Jose chapter

Jul 2013 – Feb 2016 · 2 yrs 7 mos · San Jose, CA

• Maintained and improved cost, volume, and speed metrics in Tableau for data operations issues
• Resolved Partner Data Issues by updating and analyzing data and/or verifying policy adherence
• Analyzed partner data to support business decisions on M&As and policy exceptions.
• Categorized, assigned, and responded to 700 data cases per Q to upkeep 24 hour agreement
• Collected and analyzed resource data from 100 employee org, contributing to portfolio decisions
• Produced functional specification documentation and performed testing on new data elements
• Achieved Yellow Belt Certification in Cisco internal Six Sigma program
• Contribute and participate on leadership team for San Jose chapter of early in career group

Jan 2012 – Jan 2012 · 0 mo · San Jose, CA

• Created documentation to communicate major data hierarchy changes made by hierarchy management team

Jan 2011 – Jan 2011 · 0 mo · Cleveland, OH

• Performed User Acceptance Testing on device and software levels for inventory device upgrade

Aug 2009 – Jun 2013 · 3 yrs 10 mos · Columbus, Ohio

• Completed Management Information Systems program