Apr 2025 – Present · 1 yr 1 mo · Noida, Uttar Pradesh, India

• As a Senior DevOps Lead, I drove DevOps strategy, cloud architecture, and operational excellence across large-scale, high-availability payment and fintech platforms. I led a team of DevOps engineers in designing resilient AWS infrastructure, automating delivery processes, strengthening observability, and ensuring compliance with stringent industry standards.
• I architected and managed scalable, secure, and cost-optimized AWS environments, enabling 99.9% uptime for mission-critical services. I spearheaded the adoption of Kubernetes for microservices orchestration and implemented CI/CD pipelines with GitLab/Jenkins, reducing deployment time by 30% and improving release consistency across environments.
• I enforced Infrastructure-as-Code practices using Terraform, standardized provisioning workflows, and automated configuration management through Ansible. I built centralized monitoring, logging, and alerting systems using ELK, Prometheus, CloudWatch, and Grafana, enabling proactive detection and resolution of performance issues.
• From a compliance and governance standpoint, I played a major role in managing PCI DSS, PCI PIN, and ITGC requirements, supporting multiple external and internal audits from an infrastructure perspective. This included hardening cloud environments, ensuring secure configurations, validating access controls, implementing encryption standards, managing logging & evidence collection, and coordinating with auditors for continuous compliance.
• I also led on-prem to cloud migration initiatives, improved operational reliability through automation. I collaborated closely with Development, QA, Security, and Product teams to ensure resilient deployments, rapid incident response, and seamless business continuity.
• My responsibilities blended deep technical problem-solving — driving reliability, scalability, compliance, and performance across all DevOps functions while enabling the team to execute with confidence, clarity, and precision.

Apr 2023 – Mar 2025 · 1 yr 11 mos · Noida, Uttar Pradesh, India

Apr 2022 – Mar 2023 · 11 mos · Noida, Uttar Pradesh, India

Jul 2020 – Mar 2022 · 1 yr 8 mos · Noida, Uttar Pradesh, India

Feb 2019 – Jun 2020 · 1 yr 4 mos · Noida, Uttar Pradesh, India

• As a key member of the TechOps team, I owned end-to-end operations for the Settlement and Fund Management modules and quickly expanded coverage across multiple platforms including Accounting, Limit Center, Promotions, Fluxnet, Theia, InstaProxy, BOSS, RTDD, Acquiring and Payments etc. I took complete functional and operational ownership of these modules, middleware and their monitoring ensuring seamless service uptime and rapid issue resolution.
• My role involved troubleshooting production issues, coordinating with internal and external teams, managing payouts and settlements, and performing data sync validations to maintain system accuracy. I handled merchant-reported issues(L3) with speed and precision, performed detailed root-cause analysis, and ensured minimal business impact by proactively identifying and resolving discrepancies.
• I collaborated closely with Development, Ops, and Helpdesk teams to validate data flows, monitor system health, and support time-critical settlement cycles. Known for my calm approach during high-pressure situations, I consistently provided off-hours and weekend support to prevent customer or merchant escalations.
• I took ownership early by quickly absorbing handovers and fully managing the Settlement and Fund Management modules. I also configured multiple alerts and automated reports to improve monitoring, visibility, and operational efficiency. Additionally, I played a major role in designing and implementing merchant deduction configurations for fund-loss recovery. My responsibilities included proactive issue detection, code-level troubleshooting, and deep log analysis to maintain reliability and stability across platforms.
• This role demanded strong analytical skills, deep technical understanding, and cross-team collaboration, enabling me to contribute effectively across all high-impact modules beyond my initial responsibilities.