May 2024 – Sep 2025 · 1 yr 4 mos · Saket, Delhi, India · Hybrid

• Engineered event-driven, decoupled microservices with seamless, cloud-agnostic deployments across AWS and GCP.
• Engineered SLA-compliant ticketing system with automated escalation, ensuring 87.5% issue resolution within timelines.
• Designed a sophisticated booking engine with multi-type workflows, incorporating TAT optimization and quota management.
• Built delayed booking system processing 100K+ daily events, achieving 35% load reduction.
• Developed multi-device OAuth authentication(Apple, Google, Facebook) to reduce login calls and costs, directly impacting
• website/app performance.
• Optimized application performance through strategic caching, reducing database queries by 82% and latency by 64%, with a
• deep focus on database and backend logic.
• Led development of a configurable gamification platform with dynamic rule engines and real-time reward systems.
• Launched gamification across 20+ enterprise clients, generating a 37% increase in daily active users and improved retention.

Jun 2023 – May 2024 · 11 mos · Gurugram, Haryana, India · On-site

• Developed a ChatBot leveraging a leading assistant service, achieving an accuracy rate of 87.9%.
• Automated Customer Compliance processes by integrating the system with compliance APIs.
• Developed Admin panel from scratch, orchestrating deployment via ECS for seamless production.
• Developed and packaged essential models into a JAR for a new admin panel project. Utilized private repositories for efficient distribution and enhanced code reusability.
• Implemented reconciliation functionality across multiple bank accounts.
• Designed and implemented payout functionality, along with back-end data management.
• Introduced a new feature enabling invoice OTP for secure invoice viewing.
• Implemented support for partial payments, enhancing flexibility for users.
• Automated the invoice creation process and verification on a third-party platform.
• Enhanced multiple APIs by adding filtering, sorting, and pagination functionalities.

Mar 2023 – Jun 2023 · 3 mos · Mumbai, Maharashtra, India · Remote

• Developed role-based portals for interns, mentors, and administrators, tailoring features to their specific needs.
• Implemented an enrollment system for interns via the admin panel, streamlining the onboarding process.
• Enabled mentors to create, assign, and grade courses and assignments, promoting efficient learning.
• Designed a progress tracking system for interns, fostering motivation and skill development.
• Developed a reporting system for interns to review their performance, enhancing transparency and growth.

Jan 2023 – Mar 2023 · 2 mos · Mumbai, Maharashtra, India · Remote

• In the timeframe mentioned, I took the opportunity to revisit and review the basics of Computer Science Engineering (CSE). This quick recap allowed me to refresh my knowledge and skills in the subject, which was essential for the upcoming task I had to undertake. By revisiting the fundamentals of CSE, I was able to ensure that I had a solid foundation upon which to build and hone my skills further. This, in turn, would help me approach the upcoming task with confidence and competence.

Jun 2022 – Dec 2022 · 6 mos · Remote · Remote

• Developed an automated invoicing system during an internship, streamlining invoice generation based on orders.
• Integrated various payment gateways, including PayPal, and Binance, expanding payment options for users.
• Implemented timely email notifications to enhance communication with users regarding transactions.
• Designed and implemented an affiliate system, fostering user engagement and loyalty within the platform.
• Enabled users to apply coupon codes directly to their invoices, further enhancing user engagement and loyalty