Jul 2021 – Jun 2025 · 3 yrs 11 mos · Bengaluru, Karnataka, India · Hybrid

• Explain Order: Maintained a comprehensive log of order data in cold storage, which significantly improved issue resolution
• speed and troubleshooting capabilities, contributing to operational efficiency.
• ⁠Picasa Service Automation: Designed and led the automation of the FC capacity initialization, reducing manual
• intervention and increasing system efficiency by 10%.
• ⁠Inventory Data Management: Owned end-to-end responsibility for managing and optimizing inventory data across
• multiple platforms, ensuring real-time accuracy and seamless updates.
• Inventory Service Migration: Spearheaded the successful migration of inventory services to the RM platform, designing
• SOPs and streamlining processes for smooth data transition.
• FDP Integration: Led the integration of FDP for enhanced auditing and validation of inventory data, enabling improving
• data reliability and operational accountability.
• ⁠Backlog Management: Played a key role in backlog grooming sessions, focusing on continuous improvement and evaluating and prioritizing the highest-impact service enhancements.

Apr 2020 – May 2021 · 1 yr 1 mo · Bengaluru, Karnataka

• Fortify Admin Security: Implement 2-factor authentication (2FA) in the admin dashboard to enhance access control and thwart unauthorized entry.
• Streamline Resident Access: Utilize Truecaller APIs to simplify resident registration and login, ensuring a seamless and secure user journey.
• Enhance Payment Systems: Integrate Razorpay and refine existing payment gateways for seamless, secure transactions, diversifying payment options for user convenience.
• Boost Notification Delivery: Deploy MoEngage for superior notification delivery, overcoming issues with current FCM services and boosting user engagement.
• Develop Parcel Management: Create a robust parcel management feature to streamline tracking and management for residents, guards, and committee members.
• Ensure Data Privacy Compliance: Adhere to GDPR and other data protection laws to safeguard customer information, maintaining privacy standards and user trust.
• Implement Face ID for Check-ins: Elevate visit check-ins with Face ID scanning, ensuring heightened security and ease of access.
• Optimize Codebase and Mentorship: Enhance code quality and provide mentorship to new team members, fostering collaboration and efficient issue resolution.

Jun 2019 – Mar 2020 · 9 mos · Bengaluru, Karnataka, India

• Secure Finance Reporting APIs: Implement LDAP authentication exclusively for company employees, fortifying API security and ensuring data integrity.
• Micro-service Migration: Refactor Ruby code for flight ticket post-booking flows into micro-services, enhancing scalability and system agility.
• Agile Bug Resolution: Analyze and resolve production bugs promptly, maintaining finance reporting system reliability and efficiency.
• Dynamic User Communication: Develop freemarker templates for personalized email and SMS communication, boosting user engagement and satisfaction.
• End-to-End Feature Ownership: Take full ownership of feature development, overseeing implementation to production deployment for seamless integration and alignment with business goals.

Mar 2017 – May 2019 · 2 yrs 2 mos

• Develop a microservice facilitating thousands of users in screen sharing with Loan Officers.
• Create APIs to retrieve account reports, significantly reducing the processing time.
• Establish a microservice for acquiring credit reports of users.
• Enhance application performance by optimizing DynamoDB queries.
• Expand login functionalities from one sub-domain to another parent domain.
• Collaborate with the technical lead on ongoing programming tasks and gather requirements.
• Design freemarker templates for effective communication with users via email.

Aug 2016 – Feb 2017 · 6 mos