Malviika Sinha

Operations Associate

Dublin, Ireland5 yrs 7 mos experience

Key Highlights

  • 6+ years of international client management experience.
  • Expert in driving growth through digital strategy.
  • Proven track record in account expansion and retention.
Stackforce AI infers this person is a Digital Marketing and Client Management professional with a focus on B2C growth strategies.

Contact

Skills

Core Skills

Client Planning & Account ManagementDigital Marketing

Other Skills

Sales & MarketingCommunicationRetail SalesOperations ManagementSocial Media Content CreationSocial MediaDigital MediaPartner Relationship ManagementStrategic Human Resource PlanningMedia StrategyMarketing OperationsPerformance AppraisalInternal and External CommunicationsPresentation SkillsKey Account Management

About

I’m a Client Servicing & Account Management professional with 6+ years of international experience across India, the UAE, and Ireland, helping brands across varied industries drive growth through digital strategy and strong client partnerships. I specialize in owning client relationships end to end, understanding business challenges, translating them into clear digital solutions, and working cross-functionally to deliver measurable results. My experience spans agency and brand-side roles, giving me a strong commercial lens on retention, account growth, and performance optimization. Most recently, I led key accounts and teams within integrated agencies, contributed to end-to-end campaign planning & execution, new business pitches, account expansion, and acted as a trusted partner to senior stakeholders. I’m now seeking Client Manager / Account Manager roles in Ireland where I can drive long-term value through structure, insight, and execution.

Experience

5 yrs 7 mos
Total Experience
1 yr 4 mos
Average Tenure
--
Current Experience

Dunnes stores

Retail Sales Representative

Oct 2024Present · 1 yr 7 mos · Dublin · On-site

  • Delivering frontline customer service and supporting store operations during a major retail launch
  • Handled customer queries, transactions, and issue resolution in a fast-paced environment
Sales & MarketingCommunicationRetail SalesOperations Management

University living

Student Ambassador

Aug 2024Dec 2025 · 1 yr 4 mos · Ireland

  • Supported international students through content, webinars, and one-to-one guidance on accommodation and student life in Ireland.
  • Acted as a brand representative, building trust and engagement within student communities.
Social Media Content CreationCommunicationSocial Media

Socialpanga

Senior Client Manager

Oct 2022Jun 2024 · 1 yr 8 mos · Gurugram · On-site

  • Led strategic account management for key clients, including healthcare, BFSI, and retail brands, owning senior stakeholder relationships and end-to-end campaign delivery.
  • Drove account growth through integrated digital strategies, cross-functional collaboration, and performance-led optimization.
  • Contributed to new business pitches and mentored a team of client executives to ensure delivery excellence and client retention.
Digital MediaPartner Relationship ManagementStrategic Human Resource PlanningDigital MarketingMedia StrategyMarketing Operations+11

Schbang

Senior Account Lead

Jul 2021Oct 2022 · 1 yr 3 mos · Delhi, India

  • Managed a portfolio of marquee accounts, acting as the primary client partner across digital strategy, execution, and performance reviews.
  • Translated client business objectives into scalable digital solutions, delivering measurable brand and engagement growth.
  • Supported account expansion and retention through data-driven insights and proactive client communication.
Digital MediaInterpersonal SkillsPartner Relationship ManagementSales & MarketingCommunicationDigital Marketing+16

Revex media

Account Executive

Sep 2020Jun 2021 · 9 mos · Gurugram

  • Handled day-to-day client servicing for social media accounts, ensuring smooth execution, timely delivery, and strong client satisfaction.
  • Coordinated with creative and content teams to deliver campaigns aligned with client goals.
  • Supported influencer collaborations to drive reach, engagement, and community growth.
Interpersonal SkillsOperationsPartner Relationship ManagementSales & MarketingCommunicationDigital Marketing+11

Glomm

Social Media Marketing Specialist

May 2020Aug 2020 · 3 mos · Delhi, India

  • Managed client social media accounts end-to-end, from strategy and content planning to execution and reporting.
  • Planned and optimized paid social campaigns across Facebook and LinkedIn to support brand visibility and lead objectives.
  • Worked closely with clients to align digital activity with brand purpose and campaign goals.
OperationsPartner Relationship ManagementSales & MarketingCommunicationDigital MarketingClient Planning & Account Management+7

Púca global

Sales & Social Media Executive

Apr 2018Mar 2020 · 1 yr 11 mos · Ajman Emirate, United Arab Emirates

  • Executed social media and e-commerce support for a retail brand, managing content, customer interactions, and online listings.
  • Tracked online sales performance and supported order fulfilment across e-commerce platforms.
  • Built early experience in customer engagement, issue resolution, and digital operations.
OperationsPartner Relationship ManagementCommunicationDigital MarketingCustomer ExperienceBusiness Development+5

Education

UCD Michael Smurfit Graduate Business School

Master of Science - MS — Digital Marketing

Sep 2024Nov 2025

MICA | The School of Ideas

PG Certificate - Digital Marketing & Communications — Digital Marketing

Footwear Design & Development Institute

Retail management & Fashion Merchandising — Retail Management

Jan 2013Jan 2017

Vidya Mandir Public School

12th — commerce

Jan 2013Jan 2013

DPS PINJORE

10th — High School

Jan 2011Jan 2011

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