Mar 2023 – Feb 2024 · 11 mos · Remote

• Designed, developed, and enhanced scalable learning and talent management modules (CSX/SBX), ensuring global availability and performance for enterprise customers.
• Prepared detailed use-case scenarios for each code change, enabling testers to validate features comprehensively and reducing escaped defects.
• Presented new feature designs and technical solutions in large forums, collaborating with cross-functional stakeholders and securing alignment on product direction.
• Resolved a critical technical challenge in the “Assessment” feature, optimizing it to support organizations with tens of thousands of employees, significantly improving reliability and user adoption.
• Collaborated with global teams across engineering, QA, and product to deliver features impacting millions of users across multiple geographies.
• Contributed to secure and compliant development by addressing vulnerabilities reported by static analysis tools and integrating quality gates into CI/CD pipelines.
• Provided mentorship to new joiners, accelerating onboarding and promoting best coding and design practices.

Sep 2021 – Feb 2023 · 1 yr 5 mos · Remote

• Product: SBX LMS
• Domain: EdTech
• Tech Stack: Java, ExtJS, Oracle SQL, MongoDB

Nov 2020 – Aug 2021 · 9 mos · Pune, Maharashtra, India · Remote

• Engineered anti-money laundering (AML) and fraud detection solutions in the Actimize division, serving global financial institutions and government bodies.
• Introduced advanced security methodologies for new customer onboardings, improving fraud detection accuracy by 15% and ensuring regulatory compliance.
• Analyzed large-scale financial transactions to design scalable, fault-tolerant services that minimized false positives while strengthening fraud prevention.
• Developed and optimized microservices for transaction monitoring and case management, improving processing efficiency and scalability.
• Authored detailed technical documentation and functional use-case guides for every feature and change request, enabling QA teams to validate effectively and ensuring smooth knowledge transfer across teams.
• Partnered with domain experts to implement compliance rules (KYC, AML standards), ensuring adherence to global financial regulations.
• Contributed to production stability by performing root cause analysis on fraud detection pipelines and delivering permanent fixes to reduce repeat incidents.
• Recognized as Hackathon Winner (2021) for innovative fraud detection enhancements.

Oct 2018 – Nov 2020 · 2 yrs 1 mo · Pune, Maharashtra, India

• Developed and maintained large-scale travel booking, payment, checkout, and refund flows, ensuring seamless customer experience across APAC, EMEA, and US regions for Expedia Group.
• Designed secure transaction handling for multiple payment methods, enabling 24x7 availability and high success rates during peak global traffic.
• Managed COVID-19 crisis response, resolving 1,500+ booking/payment issues under high-pressure timelines and maintaining customer trust.
• Authored detailed documentation and end-to-end use-case scenarios for each feature, enabling testers and stakeholders to validate flows comprehensively and reducing post-release issues.
• Collaborated with cross-functional teams (partners, travelers, QA, business stakeholders) to identify payment-related pain points and deliver customer-first solutions.
• Implemented monitoring and troubleshooting practices using Splunk and NewRelic, supporting production deployments and ensuring minimal downtime for live transactions.
• Contributed to fraud prevention and compliance by integrating additional checks in booking/payment flows and addressing security issues flagged during static code analysis.
• Recognized for collaborative problem-solving by consistently resolving major partner and traveler concerns impacting global revenue.

Jul 2018 – Sep 2018 · 2 mos · Pune, Maharashtra, India

• Created several POCs using various technologies including Java, Spring, BootStrap, JavaScript, Angular.