Manish Kumar

Software Engineer

Patna, Bihar, India7 yrs 1 mo experience

Highly StableAI Enabled

Key Highlights

Developed a framework for 20+ integrations.
Enhanced chatbot performance with Zendesk integration.
Optimized multi-channel bots for social media platforms.

Stackforce AI infers this person is a SaaS-focused Full-Stack Developer with expertise in AI and chatbot technologies.

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Skills

Core Skills

Node.jsPython (programming Language)Chatbot DevelopmentIntegration Frameworks

Other Skills

Go (Programming Language)MongoDBRedisKubernetesAmazon Web Services (AWS)Apache KafkaMySQLJavaScriptgarafanaChatGPTData StructuresReact.jsLangchaindockerElasticSearch

About

I am a Software Developer at Yellow.ai, a leading conversational AI platform that enables businesses to create engaging and personalized chatbots. I graduated from National Institute of Technology, Patna with a Bachelor of Technology degree in 2020. My core competencies include AI, chatbot development, integration frameworks, and multi-channel platforms. At Yellow.ai, I have worked on various projects that have enhanced the functionality, scalability, and user experience of the chatbots. I have developed a generic framework for integrations, resulting in 20+ new integrations with payments, live chat, CRM, and tools. I have also implemented and optimized chatbots on social media platforms such as Facebook, Instagram, Twitter, and Line, as well as MS Teams and Zalo. Additionally, I have integrated Yellow.ai Agent Assist with Zendesk, empowering support agents with generative AI-powered tools such as chat summaries, agent suggestions, live sentiment, and smart search. These projects have enabled me to apply and improve my skills in AI, chatbot development, integration frameworks, and multi-channel platforms. I am passionate about creating innovative and impactful solutions that enhance customer engagement and satisfaction. I value collaboration, learning, and experimentation, and I strive to bring diverse perspectives and experiences to the team.

Experience

7 yrs 1 mo

Total Experience

1 yr 4 mos

Average Tenure

10 mos

Current Experience

Snapmint

Software Engineer 2

Jul 2025 – Present · 10 mos · Gurugram, Haryana, India · Hybrid

Yellow.ai

2 roles

Software Development Engineer - 2

Mar 2024 – Oct 2025 · 1 yr 7 mos · Bengaluru, Karnataka, India

Node.jsPython (Programming Language)Go (Programming Language)MongoDBRedisKubernetes+5

Software Developer

Oct 2021 – Mar 2024 · 2 yrs 5 mos · Bengaluru, Karnataka, India

Worked on a generic framework for integrations, resulting in 20+ new integrations(payments, live chat, CRM and tools). Effectively handled high traffic, leading to the daily generation of more than 20k payment links and the management of 30k third-party live chat tickets through the bot.
Developing and optimizing multi-channel AI bots on social media platforms including Facebook, Instagram, Twitter, and Line. Additionally, implemented new features on MS Teams and Zalo to increase customer experience
Integrated Yellow.ai Agent Assist with Zendesk to empower support agents with Generative AI-powered tools. Introduced features such as chat summaries, Agent Suggestions, Live Sentiment, and smart search. Resulting in a 55% boosting agent performance and saving agent’s time
Ensured robust code quality by writing comprehensive unit test cases for integration services,resulting in an 80% minimizing errors in production releases.
Efficiently manage module release cycles, minimizing downtime and ensuring smooth deployments, resulting in less hotfixes in production.

RedisNode.jsChatGPTMongoDBData StructuresReact.js+5

Samsung electronics

Software Engineer

Sep 2020 – Oct 2021 · 1 yr 1 mo · Noida, Uttar Pradesh, India

Spearheaded research and development efforts to enhance Bluetooth modules on Samsung devices. Collaborated with top BT chip vendors including Qualcomm, MediaTek, and Broadcom, resulting in seamless integration and improved user experience, boosting customer satisfaction by 15%.
Implemented geofencing technology, enabling automatic activation and deactivation of Bluetooth based on user activity and specific locations.
Successfully resolved A2DP profile issues and bugs across multiple phone models. Integrated Android security patches and executed OS porting to enhance Bluetooth functionality. Resulting in a 15% reduction of BT issues.

Listiee

Full-stack Developer

Oct 2018 – Feb 2019 · 4 mos · Banglore

Developed complete backend and frontend of Listiee platform from scratch.
Team leader of the project in which I mentored 3 interns under me.
Implement elastic search in the project for better search result.
Used Node js, Reactjs,MongoDB,Express,Material UI,Elastic search and google Analyticts.

Edaptly

Full-stack Developer Intern

Sep 2018 – Nov 2019 · 1 yr 2 mos · New Delhi Area, India

Developed backend of online exam software Edaptly using nodejs from scratch.
Created backend of superadmin, client and end users with apis intergration in reactJs.
Implement white labeling such that different port will be created automatically for a server, subdoamin for incoming clients.
Lead a team of 5 developers ,both frontend and backend.
Used Node js, Reactjs,MongoDB,Express,Material UI.

Eckovation

Full-stack Developer Intern

May 2018 – Aug 2018 · 3 mos · New Delhi Area, India

Wrote the testcases of all apis of Eckovation server.
Developed an React dashboard for manging course content by instructor from scratch.
Team size of 2 for developed the whole dashboard projects
Developed course page of eckovation.
Worked with Reactjs, Node, Express, MongoDB, SQL, Redis.