Manisha Singh

Product Manager

Hyderabad, Telangana, India11 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in building loyalty products in Fintech.
  • Led product development for a healthcare networking platform.
  • Strong background in user experience and project management.
Stackforce AI infers this person is a Fintech and Healthcare Product Manager with a focus on user engagement and retention.

Contact

Skills

Core Skills

Product ManagementUser Experience (ux)

Other Skills

WireframingGoogle AnalyticsUser StoriesCompetitive AnalysisProject ManagementJiraConfluenceKey MetricsStakeholder ManagementMicrosoft ExcelResearchProgrammingBloggingC++Matlab

About

Building loyalty products and gamification in the Fintech space in India. Built seamless on-boarding across products at Paytm Payments Bank. Built GoodMD from scratch- a social networking platform exclusively for Doctors. Led Product and growth for GoodMD Graduate of the Department of Electrical Engineering at KAIST, South Korea in 2017 with a minor in the department of Business and Technology Management. Constantly reminding myself to ask the "WHY"

Experience

11 yrs 7 mos
Total Experience
2 yrs
Average Tenure
5 yrs 11 mos
Current Experience

Paytm

2 roles

Senior Product Manager

Promoted

Apr 2022Present · 4 yrs 1 mo

  • Building growth levers and engagement games as platform capabilities for Paytm verticals to drive user retention behavior
  • Enhancing capabilities of Loyalty platform backend to support more use cases, hence driving reward experience and perception among users
  • Improving scratch card experience
  • Conceptualized and delivered Paytm Cricket League games from scratch
  • Building enhancements for smooth operational campaign configuration process
WireframingGoogle AnalyticsUser StoriesCompetitive AnalysisProject ManagementJira+5

Product Manager

Jun 2020Mar 2022 · 1 yr 9 mos

Paytm payments bank

Product Manager

Oct 2019Jun 2020 · 8 mos

Lybrate

2 roles

Product Manager

Promoted

Apr 2019Sep 2019 · 5 mos

  • Built GoodMD - a social networking platform for doctors from scratch. Led all Product and growth metrics.
  • Involved in delivering internal tools for operational efficiency.
  • Conceptualised a smart prescription product for doctors.

Product Analyst

Jul 2017Sep 2019 · 2 yrs 2 mos

Ola (ani technologies pvt ltd)

Product Development Intern

Jul 2016Feb 2017 · 7 mos · Bengaluru Area, India

  • OLA Shuttle (Supply Side)
  • Automation of payments for Shuttle Drivers & Vendors
  • Optimization of Data Consumption by the Driver app
  • Performance tracking of new version of Driver App
  • Driver Identity Verification (through face recognition techniques)
  • Shuttle City - Driver App Redesign (Tablet)
  • Shuttle City - BYOD Driver App
  • Shuttle Outstation (Mobile) Driver App
  • Geocoding Tool validation and improvisation
  • Routing Tool validation and improvement
  • Customer Retention (customer profiling, segmentation, targeting)
  • ETA Engine Data Utilization to Improve Operational Efficiency
  • Customer Care Calls Optimization
  • Process Development for Shuttle Customer Care Team
  • New Functionalities of Shuttle Driver App
  • Increase Occupancy in Routes

Grant thornton india llp

Management Intern

Dec 2015Feb 2016 · 2 mos · Gurgaon, India

  • Business Consulting/ Strategy Services
  • Project Mentor: Rahul Kapur, Gurgaon office
  • Worked on a Market Assessment Project for a Financial Advisory Firm and a Business Planning project for a leading player in the Indian Media and Film Production Industry
  • Conducted research and presented data associated with current sectors within the industry
  • Analyzed the qualitative and quantitative effect of growth drivers within the industry
  • Carried out competitor analysis and contributed in writing the final deck

Qyk

Business Development Intern

Jun 2015Aug 2015 · 2 mos · Bengaluru Area, India

  • Worked as an integral part of the Business Development team, responsible for conducting innovative campaigns towards customer acquisition
  • Conceptualized the Go-to-Market strategy for a major Target group - College students by coordinating with college representatives and service professionals
  • End to end handling of a popular campaign - "Tax Filing made easy" by standardising processes and hence reducing the efforts of Qyk, customer and Professional
  • Identified major roadblocks in an existing campaign and assisted in resolving all issues, improving TAT by 50% and customer satisfaction by 30%

Hkust

2 roles

Debating Society

Promoted

Feb 2015May 2015 · 3 mos

Semester Exchange Program

Feb 2015May 2015 · 3 mos

Kaist

3 roles

KAIST Human Powered Aircraft

Sep 2014Dec 2014 · 3 mos · KAIST, Daejeon

  • Construction Team member , KAIST's Human Powered Aircraft , KAIST Icarus, KAIST Aerospace Engineering

International Reporter

Mar 2013Dec 2014 · 1 yr 9 mos · KAIST, Daejeon

  • International Reporter
  • Society Division

KAIST International Student Association(KISA)

Sep 2012Jun 2014 · 1 yr 9 mos · KAIST, Daejeon

  • Reviewer and contributor to the KAIST Orientation Booklet for all International Freshmen (Advice and tips on how to lead a better life on campus (2013))
  • One of the 3 main Coordinators of the annual KAIST International Sports Festival
  • Coordinator of the event – KISA Movie Nights and responsible for increasing the turnover of participants through promotion by emails, flyers, SNS.
  • Contributor to the “Halal Food project” on campus as a result of which one of the most potent problems faced by International students has been brought to light and steps are being taken constantly to improve the situation, particularly with the introduction of a Restaurant serving “Halal” food.
  • Course suggestions web page for both Undergraduates and Graduates providing a medium for students to communicate with seniors and peers regarding courses.

Kaist, daejeon

Teaching Assistant for Introduction to Oriental Philosophy

Sep 2014Dec 2014 · 3 mos · KAIST, Daejeon

  • Having a keen interest in topics of Logic and Philosophy secured me the position of an Undergraduate Teaching Assistant for the course "Introduction to Oriental Philosophy" taught by Professor Woosuk Park. One of the most dynamic courses in the Department of Humanities and Social Sciences, it has sparked off the interest of many students in the intriguing field of philosophy and Law. The class was a unique opportunity to mingle with students and make the class a one stop point for discussion of more critical and controversial questions.

Icists kaist

Head , Student Ambassador’s Team

Sep 2013Jun 2014 · 9 mos · KAIST, Daejeon, South Korea

  • The International Conference for the Integration of Science, Technology and Society is one of Asia's largest student organized campus based on the topic of science, technology and society coexisting in a harmonious manner. I, as the head of the KISA - ICISTS ambassador's team performed the task of being an intermediate mode of communication between the International Students Association and ICISTS. The major tasks involved were to carry out the recruitment of Ambassadors on campus and carrying out the promotion of the annual ICISTS conference 2014 in Universities and Institutions around the world.

Education

Korea Advanced Institute of Science and Technology

Bachelor of Science (B.Sc.)

Jan 2012Jan 2017

The Hong Kong University of Science and Technology

Electrical and Electronics Engineering

Jan 2015Jan 2015

Global Indian International School (GIIS), Queenstown, Singapore

International Baccalaureate Diploma Program (IBDP) — International Baccalaureate Diploma Program( IBDP)

Jan 2010Jan 2012

Kendriya Vidyalaya No 2, Kharagpur

CBSE -10th — CBSE

Jan 2008Jan 2010

Stackforce found 100+ more professionals with Product Management & User Experience (ux)

Explore similar profiles based on matching skills and experience