Manjeet Poonia — Operations Associate

Logistics professional with hands-on experience in managing daily B2C dispatch operations, multi-courier coordination (Delhivery, Ekart, Blue Dart, Xpressbees, DTDC), Excel-based reporting, and freight cost control. Skilled in improving delivery performance, managing vendor relationships, and driving process efficiency. 💼 Key Roles & Responsibilities: 📦 Logistics Management: Streamlined supply chain processes to ensure timely deliveries and inventory control, improving operational efficiency by 50%. 🤝 Customer Relationship Management: Built strong relationships with customers, resolved queries efficiently, and boosted satisfaction ratings through proactive support strategies. 💡 Passionate about creating smooth operational workflows, meaningful brand-customer connections, and digital-first marketing strategies. I thrive in fast-paced environments where innovation and execution go hand in hand.

Stackforce AI infers this person is a Logistics and Operations expert in B2C supply chain management.

Location: Hisar, Haryana, India

Experience: 5 yrs 4 mos