May 2024 – May 2025 · 1 yr · Bengaluru, Karnataka, India · Remote

• Project Leadership & Strategy:
• Lead tester for various initiatives, driving project success and improving operational efficiency.
• Developed comprehensive test and release plans to ensure product excellence.
• Initiated peer-to-peer test case reviews to enhance product quality.
• Test Automation & Tools:
• Started working on Selenium-based automation for GoTo Webinar, resolving numerous failed test cases and implementing new automated tests.
• Contributed to automation initiatives to improve testing efficiency.
• Defect Management & Quality Assurance:
• Achieved significant defect reduction through strategic testing leadership.
• Provided on-call support for GoTo Webinar, GoTo Training, and GoTo Stage, ensuring rapid issue resolution.
• Feature Testing & Improvements:
• Tested the Interprefy Out-of-Session integration, enhancing live interpretation and captioning capabilities in GoTo Webinar.

Jul 2022 – Apr 2024 · 1 yr 9 mos · Bengaluru, Karnataka, India · Remote

• Test Management & Organization:
• Implemented TestRail for managing thousands of test cases, streamlining test case organization and boosting team efficiency.
• Software Testing & Quality Assurance:
• Verified and validated software quality for multiple features and bug fixes in GoTo Webinar, GoTo Training, and GoTo Stage, working with stakeholders to ensure alignment and quality.
• Tested high-priority features like Customize Certificates in GoTo Webinar, delivering successful results and setting the stage for future customizations.
• Automation & Testing Frameworks:
• Developed scalable automation test cases using Selenium and Postman for multi-platform testing, ensuring quality across various environments.
• Conducted comprehensive API testing, collaborating with developers to ensure seamless integration during migration of GoTo products.
• Performance & Security Testing:
• Tested the migration of GoTo Training’s $100K+ payment system, improving security and resolving critical bugs in partnership with security teams.
• Performed testing for AWS Elastic Search Domain upgrades, ensuring enhanced search functionality and implementing data-at-rest encryption.
• Collaboration & Deadline Management:
• Worked closely with cross-functional teams including product managers and developers, ensuring all testing deliverables were met on time for multiple releases.
• Managed testing for high-risk changes and participated in CAB meetings to ensure smooth release cycles.
• Post-Release Support & Reliability:
• Ensured zero customer-reported issues post-release, maintaining software reliability and ensuring smooth, stable releases across products.

Feb 2022 – Jul 2022 · 5 mos · Bengaluru, Karnataka, India · Remote

• Designed and executed test cases, efficiently identifying and documenting bugs.
• Collaborated closely with developers to enhance communication and streamline testing processes.
• Worked on multiple customer-facing features and issues across GoTo Webinar, GoTo Training, and GoTo Stage.
• Performed a range of testing including Functional, Non-Functional, Integration, End-to-End, Regression, Data Migration, and API Testing.
• Ensured smooth production releases, maintaining high-quality standards.

Sep 2021 – Sep 2021 · 0 mo · Bangalore Rural, Karnataka, India · On-site

• Here, we were given the opportunity to explore different departments in Overhaul Division. We have learned about the basics of aircraft accessories.