Sep 2022 – Jul 2024 · 1 yr 10 mos · Bengaluru, Karnataka, India · Hybrid

• >. Managed a team of 90+ diverse engineers, resulting in 60% increase in efficiency and 85% increase in Customer Satisfaction
• >. Supervised a cross-functional team to develop and launch multiple products in Insurance and Lending domain that fuelled growth of business by 2x
• >. Strategized to Improve Overall Quality by 60%, reduce CST issues by 95% and downtime by 45%
• >. Improved delivery and quality by adopting generative AI technology like co-pilot and CI/CD automation that reduced TAT by ~50%
• >. Devised and Adopted Best Practices to Fix Security Issues by 30% and protect PII data effectively to avoid data leak.

Oct 2019 – Sep 2022 · 2 yrs 11 mos · Bengaluru, Karnataka, India

Feb 2017 – Oct 2020 · 3 yrs 8 mos · Bengaluru, Karnataka, India

Jun 2016 – Feb 2017 · 8 mos · Bangalore

Apr 2015 – Jun 2016 · 1 yr 2 mos

• Manage a team of search specialists

Dec 2007 – Mar 2015 · 7 yrs 3 mos

• I work on Solr/lucene, NLP, Machine Learning techniques, Big Data analysis, Recommendation system and Spell Check algorithms to enhance search functionality in discovering contents over Mobile.

Dec 2007 – Sep 2011 · 3 yrs 9 mos

• Developed Phonetic algorithms
• Designed and developed Vernacular Search Algorithm/Rule Engine for Indian, Latin, Arabic text parsing.

Oct 2005 – Oct 2007 · 2 yrs

• 1. Worked for GoMumbai project
• 2. Developed CMS system
• 3. Designed and developed J2ME based apps and Games like Chat, Sudoku, Phone Book storage

Apr 2005 – May 2005 · 1 mo

• Build Test automation scripts using Python for GEdit application of Novell Desktop OS