May 2024 – Nov 2025 · 1 yr 6 mos · Bengaluru, Karnataka, India · Remote

• AI/ML Model Selection & RAG Implementation: Evaluated and selected the most suitable AI models for product use cases, and implemented a Retrieval-Augmented Generation (RAG) system to deliver personalized suggestions, insights, and analytics to tool subscribers—significantly improving decision accuracy and user satisfaction.
• AI-Driven Automation & Cost Optimization: Built and deployed internal automation systems using n8n and custom APIs, reducing manual employee workload by 70% and increasing operational efficiency.
• User Growth & Traffic Scaling: Scaled product traffic to 1.25M+ users through targeted acquisition funnels, PLG strategies, and data-driven growth experiments.
• Engagement Optimization: Improved engagement metrics by increasing average session duration to 2 minutes per user and reducing drop-offs by routing users into automated behavioural funnels.
• In-House Growth Tools (SaaS Model): Created proprietary growth tools on a subscription model, onboarded 5 paying clients, and managed their ongoing product growth using structured analytics and automation frameworks.
• End-to-End Product Ownership: Built the product from scratch by identifying core user pain points, defining feature hypotheses, crafting a 4-month roadmap, and launching a subscription-ready version aligned with business goals.
• Automation-First Delivery: Automated all core workflows—user onboarding, engagement loops, retention triggers, and reporting—enabling faster experimentation and scalable growth.
• Cross-Functional Collaboration: Coordinated with engineering, design, operations, and marketing teams to ship features rapidly, validate KPIs, and maintain consistent delivery velocity

Aug 2023 – May 2024 · 9 mos · Bengaluru, Karnataka, India · Remote

• Product Management | Blockchain Development | Extreme Programming | SAAS | Cloud | AI

Aug 2023 – Present · 2 yrs 10 mos · United States · Remote

• AI/ML Model Selection & RAG Implementation: Evaluated and selected the most suitable AI models for product use cases, and implemented a Retrieval-Augmented Generation (RAG) system to deliver personalized suggestions, insights, and analytics to tool subscribers—significantly improving decision accuracy and user satisfaction.
• AI-Driven Automation & Cost Optimization: Built and deployed internal automation systems using n8n and custom APIs, reducing manual employee workload by 70% and increasing operational efficiency.
• User Growth & Traffic Scaling: Scaled product traffic to 1.25M+ users through targeted acquisition funnels, PLG strategies, and data-driven growth experiments.
• Engagement Optimization: Improved engagement metrics by increasing average session duration to 2 minutes per user and reducing drop-offs by routing users into automated behavioural funnels.
• In-House Growth Tools (SaaS Model): Created proprietary growth tools on a subscription model, onboarded 5 paying clients, and managed their ongoing product growth using structured analytics and automation frameworks.
• End-to-End Product Ownership: Built the product from scratch by identifying core user pain points, defining feature hypotheses, crafting a 4-month roadmap, and launching a subscription-ready version aligned with business goals.
• Automation-First Delivery: Automated all core workflows—user onboarding, engagement loops, retention triggers, and reporting—enabling faster experimentation and scalable growth.
• Cross-Functional Collaboration: Coordinated with engineering, design, operations, and marketing teams to ship features rapidly, validate KPIs, and maintain consistent delivery velocity

Aug 2022 – Jul 2023 · 11 mos · Jaipur, Rajasthan, India · On-site

• Director of Product Development with expertise in overseeing end-to-end product development process.
• Skilled in managing cross-functional teams and driving innovation to solve real-world problems.
• Experienced in product strategy development, market analysis, and user research.
• Proficient in product design, project management, and team leadership.
• Passionate about leveraging emerging technologies and data-driven insights.
• Current role involves leading a team of product managers, designers, and engineers.
• Focus on developing and launching new products for revenue growth and customer satisfaction.
• Collaborate with stakeholders to align products with business goals and target market needs.
• Track record of successful product launches and continuous improvement effort
• Achieved a yearly turnover of 30 lakhs from scratch.
• Played a major role in retaining 80% of customers and expanding the business using Salesforce Business Analyst techniques.
• Reduced delivery delays by 20% by implementing agile methodologies for managing clients' software and websites.
• Built trust and reduced project changes by maintaining business documentation like RACI charts, Interview and Elicitation Records, Stakeholder Analysis.
• Improved collaboration among stakeholders through effective use of user stories, epics, acceptance criteria, story pointing, process maps, and customer journey documentation.
• Enhanced key metrics like retention rate, NPS, traffic and purchases through data analysis and CRO techniques.

Jan 2022 – Jul 2022 · 6 mos · Jaipur, Rajasthan, India

• Boosted the efficiency of the business analyst and product management team by 30% through training APMs and business analysts in agile methodologies, documentation, and application lifecycle management.
• Enhanced communication and estimations by implementing effective scrum ceremonies and backlog prioritization techniques.
• Significantly lowered company costs by successfully handling 10 ALMs simultaneously.

Aug 2021 – Jan 2022 · 5 mos · Jaipur, Rajasthan, India

• Technology company providing digital and consulting services
• Gathering client requirements and preparing POCs and functional documents
• Conducting discussions with clients and internal teams to create agile structure
• Designing data modeling schema and building databases
• Understanding KPIs and metrics for project success
• Creating flowcharts, use cases, traceability metrics, and Figma wireframes for UX design
• Breaking project into epics, stories, and tasks on JIRA for tracking
• Estimating story points using planning poker or t-shirt sizing
• Testing products with effective test cases, A/B testing, and grey testing
• Releasing software in versions to achieve results quickly and cost-effectively
• Conducting internal/external scrums for communication and prioritization
• Researching new products on Reddit and dev.to for potential opportunities
• Performing data analytics using GA-4 and Mixpanel to suggest solutions

May 2021 – Aug 2021 · 3 mos · Jaipur, Rajasthan, India

• Increase speed by 20% in designing internal team product SynoLMS on FIGMA.
• Worked on mobile and web UI.

May 2020 – Feb 2021 · 9 mos · Jaipur, Rajasthan, India

• Delivered an average 4x Return on Ad Spend (ROAS) for e-commerce clients by adeptly eliciting client requirements and problem statements, crafting well-researched and data-driven marketing strategies, and collaborating closely with performance marketers.
• Business Development - Worked on Upwork and People per hour in order to bring business.
• Taking requirements from them, most of them were US/UK clients.
• Designed Shopify and WordPress websites (e-commerce solutions).
• Digital marketing - Promotion through Facebook and google ads.
• Built and managed 12 online stores.
• Prepared reports on Google analytics

Jan 2019 – Feb 2020 · 1 yr 1 mo · Jaipur, Rajasthan, India

• Successfully managed resources, achieving 10% cost reduction in projects through efficient allocation and skillful negotiations.
• Government Highway ,bridges etc. construction projects.
• Managed Men, machine and material
• Site inspection and managed reports
• Costing and estimations through MS Project and Gantt Chart

Apr 2017 – Oct 2018 · 1 yr 6 mos · Jaipur, Rajasthan, India

• • Effectively managed kitchen roadmaps, inventory, and implemented food waste reduction strategies, resulting in a 50% cost reduction for waste food management and 17% profit increase.

Apr 2016 – Feb 2017 · 10 mos · Bengaluru · On-site

• • Achieved sales target for straight 6 months

Oct 2015 – Feb 2016 · 4 mos · Gurugram · On-site

• Customer Success
• Gained 20% Retention