Mayank Rai

Associate Consultant

Varanasi, Uttar Pradesh, India9 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Experienced Scrum Master with Agile transformation expertise.
Strong background in Trust & Safety and content management.
Proficient in stakeholder management and requirement analysis.

Stackforce AI infers this person is a Trust & Safety and Agile methodologies expert in the SaaS industry.

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Skills

Core Skills

ScrumAgile MethodologiesBusiness AnalysisStakeholder ManagementTrust & SafetyContent ManagementContent ModerationSoftware TestingBug Tracking

Other Skills

Software ManagementJILEManual TestingMySQLRegression TestingFunctional TestingProject ManagementProgram ManagementVendor ManagementSoftware Development Life Cycle (SDLC)Software DevelopmentEnterprise Resource Planning (ERP)Business RequirementsTestingUsability Testing

About

Agile Methodologies, Scrum, JILE, Stakeholder mgt, SDLC, Deployment, Data Privacy, Trust & Safety, Community guidelines.

Experience

9 yrs 9 mos

Total Experience

4 yrs 10 mos

Average Tenure

7 yrs 8 mos

Current Experience

Tata consultancy services

3 roles

Scrum Master

Jul 2025 – Present · 10 mos

Scrum handling, Sprint planning, Iteration closure, Retrospective planning, Daily stand-ups, Backlog refinement, Impediment removal, Team collaboration, Agile coaching, Sprint execution, Burndown chart analysis, Continuous improvement, Sprint review facilitation, Cross-functional coordination, Stakeholder communication, JILE, Agile metrics, Scrum ceremonies, Agile transformation, Product backlog management.

ScrumSoftware ManagementAgile Methodologies

Business Analyst

Promoted

Aug 2020 – Aug 2025 · 5 yrs

Stakeholder management (Information Gathering, Requirement Analysis, Time & Effort Estimation, Data Sharing, RCA, Impact Analysis)
.
Wireframing W.R.T. the change requests, preparing SOP document for finance related activities. Documentation of application’s modules for user’s reference.
Preparing DPIA, LIA, Verification Checklist and Data Record for every changes to be done into the system, also maintaining Privacy Manifest Tool, having ownership of taking approval on all the project related privacy activities from global privacy team.
Doing functional testing, product demonstration to the stakeholders. Checking privacy impact W.R.T the requested changes in product and initiate privacy approval process with the central team.
Audit SPOC for finance modules, giving walkthrough to the application, sharing artifacts & required data, collaborating with the external auditors.
Taking care of deliverables (on-time, bug-free). Gap analysis, creating functional requirements in use cases.
Part of sprint planning, updating user stories in Prime (Similar to JIRA).
Collaborating with stakeholder groups across the organization to ensure business and technology alignment.

Business AnalysisStakeholder Management

Consultant, Trust & Safety (VMate, Video Sharing Platform)

Aug 2018 – Jul 2020 · 1 yr 11 mos

Collaborating cross functionally with various teams to improve the application’s content quality. Part of user research program.
Responsible to manage the content creators from north India, taking care of user’s active time on application and payment processing.

Trust & SafetyContent Management

Youtube

Associate, Trust & Safety

Jul 2016 – Aug 2018 · 2 yrs 1 mo · Gurgaon

Responsible for taking decision on videos uploaded and flagged by users from the across world.
Re-reviewed the terminated channels, analysed privacy and impersonation cases. Dealt with cases like live stream suicide, rape and threat cases and escalated them to local intelligence.

Trust & SafetyContent Moderation

Tech mahindra

Intern

Jan 2015 – Jun 2015 · 5 mos · Noida

Wrote and executed function test cases for an ERP project.
Filled the bugs and followed the bug tracking life cycle using Bugzilla.
Performed cross OS and cross Browser testing (Compatibility testing) and performed regression testing.

Software TestingBug Tracking