Michael Donald

Software Engineer

Malmo, Skåne County, Sweden8 yrs 4 mos experience
Highly Stable

Key Highlights

  • Over 7 years of fintech experience in Cloud & DevOps.
  • Expert in optimizing deployment workflows for digital products.
  • Certified in AWS, Terraform, and ITIL.
Stackforce AI infers this person is a Fintech Cloud & DevOps Engineer with extensive experience in infrastructure and software development.

Contact

Skills

Core Skills

Software DevelopmentCi/cdCloud InfrastructureInfrastructure As CodeDevopsChange ManagementMonitoring

Other Skills

.NET CoreASP.NET MVCApplication Programming Interfaces (API)Microsoft SQL ServerAzure DevOpsAmazon Web Services (AWS)AnsibleMicrosoft AzureRunDeckAzure DevOps ServicesBackstageAWSAzureInfrastructure as code (IaC)Terraform

About

I'm a Cloud & DevOps Engineer with over 7 years of fintech experience, specializing in optimizing deployment workflows for secure, efficient digital product delivery. My expertise lies in bridging the gap between software development and IT operations, driving innovation and seamless collaboration. I'm certified in AWS, Terraform, and ITIL, with a strong foundation in hands-on cloud and DevOps practices. Key Skills: Cloud Services: AWS, Azure DevOps Infrastructure as Code: Terraform, Ansible, Open Tofu Containerization: Docker, Kubernetes Monitoring: Prometheus, Grafana, Datadog CI/CD: Git Actions, Bitbucket, Code Pipeline, Jenkins Web Development: Laravel, Django, .NET, Flask Databases: SQL, PostgreSQL, MSSQL Data Analysis: Tableau, Python Server Management: Linux, Windows Server, VMware Programming Languages: C#, PHP, Python, Java I'm passionate about delivering top-tier digital solutions and ready to bring my expertise to your team!

Experience

8 yrs 4 mos
Total Experience
1 yr 2 mos
Average Tenure
1 yr 2 mos
Current Experience

Cigna healthcare international health

Senior Software Developer

Mar 2025Present · 1 yr 2 mos · Nairobi County, Kenya · Hybrid

  • ● Architected and maintained enterprise-scale claims processing software using .NET framework, serving thousands of daily transactions and reducing processing time by implementing performance optimizations and modern coding practices.
  • ● Led digital transformation initiative by implementing Azure DevOps CI/CD pipelines, eliminating manual Deploy Direct processes and reducing deployment time by 75% while improving code quality through automated testing and code reviews.
  • ● Spearheading critical payment system modernization by leading end-to-end migration to Worldline payment API, managing stakeholder requirements, technical architecture design, and cross-functional delivery.
.NET CoreASP.NET MVCSoftware DevelopmentApplication Programming Interfaces (API)Microsoft SQL ServerCI/CD

Network international

Senior Cloud Platform Engineer

Nov 2024Jun 2025 · 7 mos · Hybrid

  • Standardizing cloud architecture to deliver shared services through unified deployment, security, and management patterns.
  • Engineering scalable, enterprise-grade infrastructure using IaC across AWS and Azure with Kubernetes, serverless, and PaaS.
  • Implementing robust security via KeyVault, encryption, IAM, and driving compliance with Prisma Cloud and Microsoft Sentinel.
  • Leading the Cloud Center of Excellence (CCoE) to define technical governance and enforce best practices.
  • Developing platform tooling—automated CI/CD workflows, hardened golden images, and centralized systems of record.
Amazon Web Services (AWS)AnsibleMicrosoft AzureRunDeckAzure DevOps ServicesBackstage+2

Kamapay

Lead DevOps Engineer - Consultant

Jun 2023Sep 2023 · 3 mos · Nairobi County, Kenya · Remote

  • Successfully led the deployment of Kamapay's suite of cloud-based fintech products, enhancing product reliability and user satisfaction.
  • Expertly architectured a robust infrastructure on AWS for KamaPay Wallet deployment, utilizing Terraform and Ansible, leading to a 50% reduction in deployment time and a 30% increase in system efficiency.
  • Accelerated Kamapay Wallet release cycles by seamlessly integrating CI/CD tools with Bitbucket Pipelines and Code Deploy, boosting automation and ensuring consistent, timely delivery of wallet updates.
  • Enhanced system stability by implementing comprehensive monitoring using Datadog and Cloudwatch, resulting in a reduction in downtime and significantly improving system oversight.
Configuration ManagementAmazon Web Services (AWS)GraphQLDevOpsContinuous Integration and Continuous Delivery (CI/CD)Ansible+1

Absa bank kenya

2 roles

DevOps Engineer

Jul 2021Nov 2024 · 3 yrs 4 mos

  • Responsible for improving the software delivery and operations process by automating and streamlining deployment.
  • Built and managed infrastructure using AWS, including ECS, Fargate, RDS, and S3, Code Pipeline to support the software delivery and operations process.
  • Implemented Infrastructure as Code (IAC) using Terraform and Ansible, reducing the time to provision new infrastructure on AWS.
  • Worked with developers and vendors to improve the testing process by implementing automated testing using Selenium, reducing the number of bugs in production by 30%.
  • Managed integration and deployment using Git, and Git-hub actions reducing overall deployment time.
  • Created a File-watcher windows service, automating file management on the server and reducing manual labor by 40%.
  • Developed a portal to track Large Cash Transactions and deploy deposit machines, resulting in a 50% improvement in compliance and retail departments' efficiency.
Infrastructure as code (IaC)TerraformCloud InfrastructureMicrosoft Power PlatformTechnology TrendsDevOps+2

Distributed Computing Analyst

Jan 2020Jul 2021 · 1 yr 6 mos

  • Responsible for delivering and maintaining the bank's IT infrastructure to improve performance, reduce costs and improve stability.
  • Worked with the security team to implement security controls for the distributed computing environment, ensuring compliance with regulatory requirements.
  • Improved the monitoring and alerting process by using Prometheus and Grafana, reducing the TAT for detecting and resolving issues by 50%.
  • Drafted and maintained a disaster recovery plan for some distributed computing environments, ensuring business continuity in the event of a disaster.
  • Worked with the data analytics team to optimize ETL processes and improve query performance, reducing query time.
  • Worked with the network team to collocate to a new data center, improving network performance and reducing maintenance costs by 25%.
TerraformChange ManagementMicrosoft Power Platform

Absa group

Graduate Management Trainee

Nov 2019Mar 2020 · 4 mos · Kenya

  • Structured development and rotational program aimed at instilling skills to be self-empowered and cross-culturally competent. This exposed me to the data-engineering role and working with Timiza (fintech) within ABSA
  • Completed a year-long management trainee program with hands-on experience in various departments including Timiza, operations, and data engineering.
  • Conducted market research and analysis to identify new business opportunities, supporting successful product development.
  • Participated in team-building and leadership development activities, strengthening communication and problem-solving skills.
  • Collaborated with cross-functional teams, executing special projects and initiatives, such as a customer satisfaction survey and community outreach event.
Data Management

Gtbank kenya

Software Developer

Apr 2019Nov 2019 · 7 mos · Kenya

  • Responsible for developing and maintaining software solutions to support the bank's IT infrastructure.
  • Improved core-banking system reliability in processing batch requests, reducing evident degradation errors.
  • Integrated fintech APIs for new financial products, resulting in increased revenue from partnerships i.e. Pesalink, Mullah.
  • Developed MC Uploader to process credit and prepaid card transactions, reducing processing time.
  • Automation of Staff Birthday messages.
  • Developed a Master Card Uploader to process credit and prepaid card transactions for the card reconciliation team.
  • Payments systems integrations (Visa, Mastercard, MPESA, PesaLink, Cheque Truncation systems, SWIFT)
ASP.NET MVC.NET CoreSoftware Development

Ecobank transnational incorporated

System Developer

Sep 2018Apr 2019 · 7 mos · Kenya

  • To develop and manage functional software as per business user requirements, defining system functionality and writing code in Laravel.
  • Spearheaded the development of an online Regulatory and Compliance System to ensure compliance with CBK directives on Anti-money laundering and suspicious transactions
  • Designed and developed a web platform for HR mentor management and Cafeteria Services.
  • Conducted database creation, normalization, and maintenance for both systems.
  • Conducted code reviews and provided guidance to junior developers to ensure code quality and consistency.
Business RequirementsLaravelMySQLSoftware Development

Liquid telecom

Customer Experience Officer

Aug 2017Mar 2018 · 7 mos · Nairobi

  • To identify growth prospects and specific opportunities in the vertical device strategic plans for vertical penetration and tactical plan execution.
  • To track performance management.
  • To identify growth opportunities, up-selling and cross–selling.
  • Provide leadership for customers by understanding business objectives and recommend business solutions.
  • Develop customer value propositions and presentations.
  • Gather and execute market intelligence.
  • To manage daily and weekly sales reporting.

Upo ltd

Digital Marketing Consultant

May 2017Jul 2017 · 2 mos · Nairobi

  • Spear headed the analysis and review of companies website.
  • Website design and development.
  • Site optimisation for search engine traffic and better ranking.

Safaricom limited

Enterprise Network Engineer

Oct 2016Jan 2017 · 3 mos · Nairobi

  • Diagnose and troubleshoot technical issues, including account setup and network configuration for Enterprise level clients.
  • Designed, implemented, and maintained enterprise-level network infrastructure, including LANs, WANs, and wireless networks.
  • Monitored network performance and availability, using tools such as SolarWinds and Wireshark, and performed troubleshooting to resolve issues.
  • Developed and implemented security policies and procedures to protect the network against external threats.
  • Collaborated with cross-functional teams, including IT operations, security, and project management, to deliver network solutions that meet business objectives.

Andrew investments llc

Contract Web Developer

May 2015Jun 2015 · 1 mo · Nairobi

  • Responsible for content creation, web user interface design, database creation and management.

Education

Strathmore University

bachelor of business information technology — Computer and Information Sciences and Support Services

Jan 2014Jan 2018

Maranda School

KCSE

Feb 2009Nov 2012

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