Michael Williams, CTFL, CTAL-TA

QA Engineer

Amarillo, Texas, United States10 yrs 7 mos experience

Highly StableAI Enabled

Key Highlights

15+ years of QA automation experience.
Expert in risk-based test planning and defect management.
Proven track record in building automation frameworks.

Stackforce AI infers this person is a QA Automation Lead with expertise in Fintech and Telecommunications industries.

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Skills

Core Skills

Qa AutomationTest Automation FrameworksQuality AssuranceApi TestingSystem TestingIt Management

Other Skills

Defect TrackingPostman APIJavaScriptGraphQLUI TestingData IntegrityOSS TestingUAT TestingShift-Left TestingpytestFramework DesignWorkflow DesignProcess MappingRepeatable System DevelopmentDocumentation Systems

About

QA Automation Lead and Senior QA SME with 15+ years of experience supporting release readiness and delivering high‑quality software releases for complex, integrated, data-intensive systems. Led risk-based test planning, regression strategy, and defect triage from discovery through verification, coordinating across QA, Dev, BA, and release stakeholders to keep delivery verifiable and aligned to requirements. Served in contract roles as the QA owner and automation lead for Financial Payments (FP) and the American Quarter Horse Association (AQHA), adapting approach based on product risk, release cadence, and team maturity. Designed maintainable test frameworks and built automation using JavaScript/Selenium, Ruby + Selenium WebDriver, and Selenium IDE, incorporating UI, API, and database validation when the workflow required it. Maintained a strong background in data-heavy validation using SQL scripting, plain-text log review, XML inspection, and XPath-based validation for message and payload verification. Worked in Agile delivery environments with structured branching and pull request workflows and have been known for clear documentation and cross-functional collaboration. Used AI coding assistance when helpful, with final logic, coverage decisions, and changes reviewed by hand to maintain accuracy and control.

Experience

10 yrs 7 mos

Total Experience

3 yrs 6 mos

Average Tenure

Current Experience

American quarter horse association

Software Quality Assurance Specialist

Apr 2022 – Oct 2025 · 3 yrs 6 mos · Amarillo, Texas, United States · Remote

Built the organization’s first automation framework and migrated critical regressions from manual to automated suites.
Developed JavaScript-based suites combining UI checks with GraphQL data validation; strengthened end‑to‑end coverage.
Partnered with dev/BAs to streamline pipelines and reduce regression bottlenecks; supported clean releases across environments.
Authored comprehensive KT guides and test documentation that standardized onboarding and ensured repeatable execution.

Defect TrackingPostman APIQA AutomationTest Automation Frameworks

Financial payments lp

Quality Assurance Specialist

Aug 2018 – Sep 2022 · 4 yrs 1 mo · Amarillo, Texas Area · Hybrid

Led automation for KindPay and 1098‑T applications with an emphasis on data integrity and UX.
Created and maintained front‑end and back‑end suites to validate APIs and business logic; improved release confidence.
Authored “Defect Theory & Finding Defects” guide used to coach QA staff on systematic defect discovery.
Collaborated with development and business teams to align releases with real‑world use cases.

Defect TrackingPostman APIQuality AssuranceAPI Testing

Amdocs

Functional Test Engineer, SW Test Engineer Senior

Apr 2013 – Feb 2018 · 4 yrs 10 mos · Greater Denver Area · On-site

Supported AT&T, CenturyLink, and MetroPCS enterprise systems through large‑scale OSS and UAT testing.
Coordinated multi‑team defect triage and managed data integrity across complex environments.
Trained six QA engineers in automation foundations and framework design; facilitated onshore/offshore collaboration.

Defect TrackingSystem TestingQuality Assurance