Mike Herrick

CTO

Tampa, Florida, United States28 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in unifying mobile customer experiences.
Led product development for healthcare and financial services.
Strong background in SaaS and Agile methodologies.

Stackforce AI infers this person is a SaaS and Fintech expert with a strong focus on mobile technology and customer experience.

Contact

mherrick66@gmail.com LinkedIn

Skills

Core Skills

Product ManagementLeadershipMobile ApplicationsSaasFinancial ServicesHealthcareArchitectureAgile MethodologiesIntegration

Other Skills

AI-powered solutionsAnalysisAnalyticsArchitecturesCRMCloud ComputingCross-functional Team LeadershipCustomer EngagementCustomer SupportData ExchangeDistributed SystemsE-commerceEnterprise SoftwareGovernmentHealth Information Systems

About

Passionate and collaborative product and engineering leader who always finds a way to deliver. I believe in people, shipping, continuous improvement, and making it flow.

Experience

28 yrs 7 mos

Total Experience

3 yrs 7 mos

Average Tenure

1 yr 4 mos

Current Experience

Airship

2 roles

Chief Technology Officer

Promoted

Feb 2025 – Present · 1 yr 4 mos

SVP Technology | Unifying mobile customer experience is hard. We get it. We can help.

Oct 2010 – Feb 2025 · 14 yrs 4 mos

Lead the amazing Airship Technology organization (Product, Design, Engineering, Infrastructure, & Security).
When it comes to helping brands get mobile-first customer experience right, no one knows more, does more or cares more than Airship.
Airship helps brands master mobile-first customer experiences to build lasting relationships and accelerate business growth. Since 2009, Airship has enabled thousands of the world’s leading brands to be at the forefront of the customer experience revolution with industry-first support for push notifications, in-app messages and mobile wallet boarding passes — all now the norm in elevating experiences everywhere.
Today, the Airship Experience Platform provides an end-to-end solution for unifying experiences across channels and capturing value across the entire customer lifecycle. It starts with Airship’s market-leading app store optimization (ASO) solutions that promote app discovery and downloads. Then our AI-powered journey orchestration, content creation and experimentation solutions kick in — all no-code and highly flexible. Customer-facing teams can quickly design, deploy and iterate cohesive in-session experiences on the web and in the app. The result? Deeper customer engagement, better conversion.

Product ManagementLeadership

Airmap

Advisor

Feb 2019 – Jan 2021 · 1 yr 11 mos

AirMap is the world’s leading airspace services platform for unmanned aircraft. Developed by experts in technology, aviation, and policy, AirMap’s family of APIs and SDKs are used by nearly 80% of the world’s drones to exchange dynamic information, creating a safe and efficient environment in low-altitude airspace.

Collaborative software initiative

VP of Products

Nov 2007 – Oct 2010 · 2 yrs 11 mos · Portland, Oregon Area

Leader of the Collaborative Software Initiative Inc. (CSI) software products which are produced using the market-changing CSI Collaborative Approach to Enterprise Software. Responsible for bringing products to market with CSI Core Teams and supporting them on-premise and via Software as a Service (SaaS).
Open Market Data:
Open Market Data (OMD) is a market data management architecture developed in collaboration with top Wall Street firms including Bank of America, Credit Suisse and others. It includes interfaces to market data and messaging systems as well as feed handlers, middleware-agnostic market data APIs, and distributed capture/replay tools.
TriSano:
CSI TriSano® is a highly configurable, comprehensive surveillance, case management and outbreak management application for global public health and healthcare. It allows local, state, federal and international agencies to identify, investigate, and mitigate communicable and chronic diseases, environmental hazards, and bioterrorism events. CSI TriSano® supports secure data exchange with laboratories, clinicians, hospitals, vital records, immunization registries, and health information exchanges as well as offers sophisticated analysis, visualization, and reporting of contact and case information.
Publication:
Open Source Business Resource - TriSano: Collaborating for the Good of Global Public Health
http://www.osbr.ca/ojs/index.php/osbr/article/view/1226/1174

Product ManagementSaaS

Liberty mutual insurance

Architect

Sep 2005 – Nov 2007 · 2 yrs 2 mos · Portland, Oregon Area

Leadership and management of "Premium Innovation" - an amazing cross functional team
Built partnership with OSDL (now merged with the Linux Foundation)
Apply Agile and Lean techniques & lots of hard work to deliver solutions to difficult business problems
Integration Architecture & Large System Application Architecture development and deployment
Built and deployed event driven insurance systems based on web application, enterprise service bus, publish/subscribe messaging, XML, database, and mainframe technology

ArchitectureAgile Methodologies

Isisworks

Architect

Mar 2005 – Sep 2005 · 6 mos · Portland, Oregon Area

Consulting, Product development and maintenance on event driven Enterprise Service Bus (ESB) product, Competitive analysis, Open Source Strategy

ArchitectureIntegration

Mentor graphics

Senior Developer

Dec 2001 – Mar 2005 · 3 yrs 3 mos

C-bridge / excelon (now progress software)

Principal Engineer

Jul 1999 – Sep 2001 · 2 yrs 2 mos · Greater Chicago Area

Internet system integration consulting
C-bridge IPO
eXcelon Acquisition
eXcelon Platform product development (web framework, XML database, BPM engine, messaging)