Feb 2022 – Jul 2022 · 5 mos · Bengaluru, Karnataka, India

• * Designed the Logging platform and pipelines with Kafka as a buffer

Nov 2020 – Feb 2022 · 1 yr 3 mos · Bengaluru, Karnataka, India

• Transformed the cloud service onboarding and management using IAC by Terraform.
• Created the entire monitoring and alerting stack using Prometheus and scaled using Thanos in Kubernetes environment.
• Created the entire logging solution using ELK with Kafka as the buffer.
• Scaled the Video conversion platform fully moved to EKS environment in an automated manner.
• Setup the Kubernetes deployments using Gitlab CI and ArgoCD.
• Used FluxCD for managing Kubernetes infrastructure.
• Onboarded legacy applications on to Kubernetes environment in a scalable manner.
• Created helm charts for deploying the applications in EKS environment with best practices.
• Secured the cloud infrastructure by suggestions provided by third party security tool Pingsafe.

Nov 2018 – Oct 2020 · 1 yr 11 mos · Bengaluru Area, India

• Managing and maintaining Noon academy application infrastructure in AWS.
• Designing scalable infrastructure using the available resources in cloud environments.
• Deploying, scaling and managing applications in Kubernetes cluster and automating deployments via Helm.
• Managing infrastructure as a code using Terraform.
• Automating tasks using Ansible.
• Solutions for the infrastructure using Python scripts.
• Built the entire scalable logging ELK stack in Kubernetes.

Apr 2017 – Oct 2018 · 1 yr 6 mos · Bengaluru, Karnataka, India

• Managing and maintaining Ola's and Foodpanda's infrastructure in AWS. Dealing with Tier 1&2 application issues and troubleshooting.
• Deployments of applications in Mesos-Marathon Clusters. Coordinating and troubleshooting the issues in applications with the help of development team and hence reduces issues with services.
• Troubleshooting alerts in production Servers.
• Server/Services monitoring with tools like Sensu, AWS Cloudwatch and NewRelic to determine production issues.
• Incidence Management and assisting teams in root cause analysis.
• Escalating the major issues using Pager-duty/NewRelic to devs.
• Automated tasks by creating a tool for IAM user creation/access providing to Opsworks stack which helped us to reduce the time taken to provide accesses earlier.
• Monitor network performance, uptime and respond quickly to incidents within SLA.
• Maintain build profiles in Team Foundation Server and Jenkins for CI/CD pipeline.
• Created Infra in AWS for third-party application integration.
• Projects:
• ◦ 1. User access automation in AWS(OLA Hackathon 2018) Done the bash scrip part of AWS access requests.
• ◦ 2. Created AWS infra for a 3rd party gaming application and integrated it with Ola’s driver app.

Oct 2015 – Mar 2017 · 1 yr 5 mos · Mangalore Area, India

• Plesk Technical Support
• Worked as a Technical team member and Deputy Shift lead of Plesk Global support team.
• Allocating daily jobs and workloads to each team members according to the requirements.
• Managing team performance and progress.
• Provide technical assistance for Plesk and related issues via Voice, Email & Chat.
• Installation and configuration of web servers and application servers.
• Troubleshooting technical issues with Linux and Windows servers.
• Reporting product issues to development team (Third line).
• Migration / Upgrade issues.
• Following ITIL procedure.

Oct 2014 – Sep 2015 · 11 mos · Cochin Area, India

• Troubleshooting issues related with DNS, FTP,APACHE, MYSQL, Mail Services in
• linux servers.
• Performing Quality Assurance for deployed servers, Installing Apache, PHP etc. for Linux servers.
• Handling of tasks related to the fixing of bugs found with the applications running in the server (Linux and Windows) for domains, mail accounts, and network connectivity; securing the server.
• Resolving issues related to Web servers (Apache/IIS/Nginx), Mail, FTP, web hosting control panels and their applications running in the server (Linux and Windows Servers).
• Addressing and resolving performance bottlenecks and ensuring maximum uptime.

Apr 2013 – Oct 2014 · 1 yr 6 mos · Cochin Area, India

• LAMP server setup and configuration
• Management of Linux and Windows servers.
• Installation of various web application in production servers.
• Debugging and troubleshooting server related issues.
• Server securing and hardening.
• Firewall installation and management.
• Service upgrades
• Server migrations
• Re-secure a server after Intrusion/ hack
• Fixing Website crashes, MySQL, Mails, and FTP issues.
• Managing AWS instances in production.