May 2025 – Present · 1 yr

• Led development of next-generation Agentic AI platform for real estate tech leader, enabling autonomous process execution across $2B+ ecosystem.
• Architected autonomous Agentic AI agents for independent decision-making, integrating Generative AI to boost operational efficiency and ROI.
• Defined enterprise Agentic AI product strategy, targeting property management segments to drive revenue growth via scalable deployments.
• Scaled 60+ AI team (Engineers, LLM specialists) to innovate multimodal Agentic systems, fostering cross-disciplinary breakthroughs.
• Oversaw end-to-end Agentic AI product lifecycle, from POC to rollout, embedding GenAI for enhanced business autonomy.
• Partnered with C-suite (COO, CTO, CIO) to align Agentic AI with long-term vision, evaluating trends in GenAI and cloud infrastructure.
• Oversaw governance for Agentic AI, ensuring ethical compliance, cost/budgets and vendor partnerships.
• Communicated Agentic AI strategies to stakeholders, balancing innovation with execution for market acceleration.

Oct 2022 – May 2025 · 2 yrs 7 mos

• Generative AI & Digital Products:
• Led development and delivery of AI-driven sentiment analysis engines and chatbots for customer support and engagement.
• Defined product vision, market opportunities, and strategic goals for AI initiatives, bridging engineering, data science, and product teams.
• Introduced AI into the SDLC to automate requirements gathering, test definition, and execution, improving development efficiency.
• Automation & Software Engineering:
• Increased automated QA coverage from 5% to 30% within 3 months, reducing manual errors and improving software quality.
• Implemented cutting-edge automation and DevSecOps practices, including CI/CD pipelines, Mob Programming, and Behavior-Driven Development (BDD).
• Oversaw cross-functional teams and vendor relationships for automation initiatives, ensuring high-quality and reliable releases.
• CRM, Salesforce & MarTech Leadership:
• Managed Salesforce platform engineering, integrating dozens of systems, optimizing team performance, and scaling solutions enterprise-wide.
• Scaled email marketing operations to 50M sends per week and implemented voice agents for customer support.
• Directed M&A integration and enterprise-wide consolidation to build unified platforms and operational excellence.
• Team & Operational Leadership:
• Expanded global technology teams from 30 to 120, covering Sales, Marketing, Customer Support, Customer Success, Product, Engineering, and Implementations.
• Acted as a cross-functional leader, ensuring alignment and collaboration across business units for AI, CRM, and automation initiatives.
• Key Skills: Generative AI, Automation, Salesforce, Digital Transformation, Email Marketing, CRM, Product Leadership, SDLC Optimization, Team Scaling

Jul 2022 – Dec 2022 · 5 mos · Remote

• Buyer journey visualization & analytics for B2B build with TypeScript, NextJS, D3js and PostgreSQL with integrations to Salesforce, HubSpot and Adobe Marketo.

Oct 2021 – Sep 2022 · 11 mos · San Francisco, California, United States

• Partnered with Sales, Service, Marketing, Legal, Engineering, Product and Customer Success on their Salesforce platform needs
• Reduced maintenance cost and increased velocity with CICD pipelines(Gearset and GitHub)
• Increased Lead-to-Cash and Quote-to-Cash automation with Playwright (CPQ and CLM included)
• Hired amazing Salesforce and Automation talent; tripled the team in size in my first 6 months
• Improved team efficiency by adopting DevSecOps and Mob Programming
• Setup QA Automation and hired automation engineers within a quarter
• Implemented Behavior Driven Development(BDD) process for Salesforce work
• Responsible for integrations with dozens of platforms (Marketo, Clari, Demandbase, DocuSign, Drift, Dialpad, Gainsight, Highspot, Intricately, LeadIQ, Linkedin, Loopio, Marketo, Strongpoint, Outreach, Pendo, Reachdesk, Vivun, Workato, Xactly, Zendesk, ZoomInfo)

Aug 2019 – Sep 2021 · 2 yrs 1 mo · Seattle, WA

• Shorted the Lead-to-Revenue operations from 3 months to 2 weeks with active notifications and enhanced approval processes
• Designed and implemented an efficient subscription engine
• Created a visible Deal Cycle with self-serve, real-time reporting
• Implemented code review standards and platform governance
• Improved the deployment process to take few minutes vs several hours
• Significantly increased knowledge sharing in the team with Peer and Mob Programming sessions
• De-risked production deliverables by implementing Continuous Deployment with Feature Flags
• Responsible for integrations with Salesforce, Zuora, Oracle, Microsoft Azure for transactional contract and billing data
• Hired engineering talent and doubled the team

Apr 2018 – Aug 2019 · 1 yr 4 mos · Atlanta, GA

• Created and executed on the strategy to harmonize several CPQ environments and provide a seamless user experience.
• Outcomes:
• abstract point to point integrations between multiple pricing and costing applications to a single integration with Salesforce and CPQ
• simplify the integration with PLM and Salesforce for product and account data
• lead and guide a team of 25 CPQ developers in an agile fashion, helping us shrink the sprint from 1 month to 2 weeks
• review solution design and perform code reviews
• interview and train new employee
• designed new deployment process so that it only take 5 min to deploy down from 4 hours
• reduced the cost of ownership of CPQ systems by standardizing development processes
• created a usability framework that is driving our current development with focus on user experience and efficiency
• Tech stack: Oracle CPQ, Vue.js, Node.js, React.js, Visual Studio Code, Salesforce CRM, Serverless functions, AWS Lambda, GE Predix UI, Oracle JET UI, Typescript

Apr 2017 – Apr 2018 · 1 yr · Remote

• As a Remote Lead Solutions Architect, my goal is to take Oracle CPQ Cloud to the next level by:
• designing upgrade safe CPQ implementation following development best practices and industry standards
• leading teams of offshore developers in creating integrations and tools for Oracle CPQ Cloud.
• providing solution for renewals, change orders, bulk uploads, approvals, performance issues, single sign on
• integration and document output.
• hands-on development of custom solutions using JavaScript, BML, XML, XSLT, XSL-FO and Java Cloud Services – Software as a Service Extension for CPQ Cloud (Oracle JCS - SaaS for CPQ).
• On the Salesforce CPQ side I'm engaged in:
• translating and documenting customer requirements into robust implementations
• designing solutions for SteelBrick CPQ and Salesforce.com that fully use the platform capabilities
• creating product configurations, pricing functions and workflow rules that enhance salespeople productivity
• troubleshooting complex issues in JavaScript, VisualForce, APEX and SOQL
• provide guidance to other team members on SFDC code quality and industry best practices
• integrating SFDC and other third party cloud or middle-ware software

Sep 2015 – Apr 2017 · 1 yr 7 mos · Deerfield, Illinois, United States

• Helping Fortune 500 corporations get ahead of the competition by adopting and maintaining Oracle CPQ Cloud, the enterprise level CPQ solution.
• Most of my projects involve the following tasks:
• gathering business requirements from clients
• developing sales force automation functionality according to the business sale process
• CPQ to Salesforce.com integration (realtime CPQ <--> SFDC synchronization)
• CPQ to Oracle Sales Cloud integration
• Integration with middleware like WebSphere Cast Iron Cloud, Software AG WebMethods and Oracle Integration Cloud

Jun 2008 – Sep 2015 · 7 yrs 3 mos · Oak Brook, IL

• Web & Mobile Development:
• Built web applications with Java (Spring Boot / Spring Security / MVC) and front-end frameworks like AngularJS, BackboneJS, jQuery, HTML5/CSS3.
• Developed hybrid mobile apps for Android and iOS using Ionic, ngCordova, and PhoneGap/Apache Cordova.
• Designed and optimized MySQL and MongoDB databases, including queries, indexes, and schema migration.
• Implemented OAuth2, SSO, and RESTful APIs in PHP and Java.
• Created WordPress themes and plugins, including responsive designs with Bootstrap, Foundation, and Skeleton.
• Automation & Testing:
• Developed automated JavaScript build processes with Grunt, Gulp, NPM, and Bower.
• Built automated end-to-end testing frameworks with Java and Selenium WebDriver; tested mobile and web apps with Selenium IDE.
• Migrated and optimized PL/SQL programs into Hibernate, integrating enterprise-level systems with Spring Data and ActiveMQ.
• Instruction & Support:
• Taught weekly courses on AngularJS, jQuery, Bootstrap, Spring Social, MongoDB, Responsive Design, and Automated Testing.
• Provided customer support, reducing backlog from 900+ tickets to zero in 1 month.
• Delivered customized solutions for high-value clients and documented best practices.
• Key Skills: JavaScript, Java, PHP, AngularJS, Spring Boot, MySQL, MongoDB, REST APIs, OAuth2/SSO, Selenium, Hybrid Mobile Apps, WordPress, Automation, Teaching/Mentoring