Mohammad Abdul Basheer — Operations Associate

Siebel Developer and Information Technology Specialist with experience in Oracle Siebel CRM, supporting large-scale Telecom CRM applications. Strong expertise across the end-to-end Siebel application lifecycle, including Siebel Development, production support (L2/L3), root cause analysis, SQL and PL/SQL development, automation through shell scripting, release support and Automation through UiPath. Proven ability to collaborate with cross-functional teams, manage SLA-driven environments, analyze recurring production issues, and ensure stable deployments with minimal impact to business users. Experienced in ITSM processes, production operations, and continuous service improvement.

Stackforce AI infers this person is a Telecom CRM specialist with expertise in automation and production support.

Location: Manama, Capital Governorate, Bahrain

Experience: 1 yr 9 mos