Apr 2024 – Aug 2025 · 1 yr 4 mos · Bengaluru, Karnataka, India

• Led a team of over 20 engineers and an engineering manager, implementing discipline and structure that enhanced productivity and collaboration.
• Consistently achieved 100% scores in manager effectiveness, leadership trust, culture, integrity, and learning index in organization-wide NPS surveys for two consecutive years.
• Achieved nearly 120% improvement in system performance by introducing advanced patterns such as CQRS, optimized caching practices, and various performance optimizations.
• Saved about $15K / month through process optimisation and building inhouse services/alternatives.
• Incremental 5.5% of YOY growth in early collection and delinquency through various initiatives and integrations to improve communications, reminders and CTR.
• Launched a couple of new business lines, developed from scratch using cutting-edge technology stacks, resulting in an additional $120K / month in revenue.
• Designed and built an RAG-based prototype to automate FAQ responses, reducing contact rate by 8%; iterated on feedback and successfully launched it to customers.
• Built multi-tiered premium subscription plans for monetising users which brought in additional revenue of about $200K/month with 37% user retention.
• Managed stakeholders and project managers, aligning quarterly and half-yearly goals, and efficiently handling ad hoc business requirements and escalations.
• Actively led performance reviews, talent acquisition, and mentorship of engineering managers to foster a high-performance culture rooted in continuous feedback and company values.

Oct 2022 – Mar 2024 · 1 yr 5 mos · Bengaluru, Karnataka, India

Feb 2022 – Sep 2022 · 7 mos · Bengaluru, Karnataka, India

Nov 2020 – Feb 2022 · 1 yr 3 mos

• Led a team of 12 individuals, overseeing frontend, backend, and QA functions.
• Redesigned a monolithic application into a micro-service architecture, delivering end-to-end solutions with comprehensive documentation.
• Conducted interviews & hiring for the tech team, ensuring alignment with organizational objectives.
• Managed sprint and task assignments, conducted code reviews, and monitored adherence to best practices.
• Handled deployments, APM, and optimization strategies.

Aug 2019 – Nov 2020 · 1 yr 3 mos

• Maintained and added features to a monolithic application, collaborating with cross-functional teams to redesign and rebuild core service modules.
• Developed core and utility Maven libraries for code abstraction and logic consistency.
• Contributed to a proprietary sizing algorithm, improving customer measurements accuracy to 94%.

Sep 2017 – Jun 2019 · 1 yr 9 mos · Mumbai Area, India · On-site

• Built scalable architecture and robust backend systems to enhance user experience for road trip enthusiasts.
• Developed smart features, algorithms, and third-party integrations, accelerating the company's progress towards key milestones.
• Supervised technical aspects across Android, iOS, and web applications and contributed to strategic decisions related to technology and team expansion.

Nov 2015 – Aug 2017 · 1 yr 9 mos · Mumbai Area, India · On-site

• Developed APIs for various Android and iOS apps, focusing on feature enhancements and stability improvements.
• Implemented features like automatic server-side triggering of app notifications, dynamic referral systems, and virtual wallets, leading to increased cart conversion rates to about 15% and customer engagement by 8%.
• Integrated third-party services such as Localytics, Clevertap push messaging, and Unbxd recommendations to enhance user experience and drive revenue growth.

Jul 2014 – Aug 2015 · 1 yr 1 mo

• Learn and promote various Microsoft services and technologies.

Jun 2014 – Jul 2014 · 1 mo · Kalyan Area, India

• Practical Training of Engineering Students:
• 1. Traffic Management System & Passenger Amenities
• 2. Optical Fiber Cable & Control Communication
• 3. CCTV System