Jul 2023 – Dec 2025 · 2 yrs 5 mos · Bengaluru, Karnataka, India

• ● Spearheaded the design and development of AI/LLM-powered systems to autonomously detect and resolve customer issues within 20 minutes, enhancing service efficiency.
• ● Led the end-to-end design of a Member Appeasement Tool that empowered customer service to award loyalty points and resolve complaints in less than 1 day, enhancing customer satisfaction and retention.
• ● Directed a 4-member engineering team to architect and implement a Campaign Management Tool and
• Workflow Engine, enabling marketing teams to configure complex campaign rules. Reduced campaign setup time by 80% (from 15+ days to under 3).
• ● Led the reengineering of Digital Wallet services on GCP (PostgreSQL), achieving 1.5x throughput, 50%
• lower latency, and $75K annual savings — with zero downtime.
• ● Devised and implemented secure reward card infrastructure to eliminate fraud and protect digital assets worth $M.
• ● Led team of 4 in design and development of a lightweight workflow engine to submit long running asynchronous jobs. This enabled the team to deliver features faster by 4 sprints.

Oct 2021 – Jun 2023 · 1 yr 8 mos

• Redesigned Compute Intensive Data Science application pipeline to scale by 10 times by implementing event driven architecture using AWS EKS, AWS Lambda, SQS, SNS and Spring Cloud Stream without increasing infrastructure cost.
• Lead team of 5 developers to successfully deliver application on time
• Responsible for Integrating Security with DevOps as SecDevOps.
• Design and Architect Microservices modules.
• Feature Owner - responsible for end to end feature ownership from requirements gathering till deployment of features in Microservices architecture.
• Working with peers to integrate application security controls across application suite.
• Bootcamp for application security controls for web security and cloud security.
• Managed migration of Microservices from Predix platform to AWS involving RDS, S3 EKS, Cognito, VPC and IDM.

Apr 2020 – Sep 2021 · 1 yr 5 mos

• Microservices Lead and Tech Anchor for Distributed Optimization Application.
• Lead designing of distributed services and distributed database.
• Conducted Bootcamp sessions for colleagues on implementing the Best practices for developing distributed software.
• Hands On experience using AWS EC2, S3, RDS
• Designed solutions and developed features integrating Cloud Platforms Predix and AWS

Oct 2018 – Mar 2020 · 1 yr 5 mos

Sep 2017 – Oct 2018 · 1 yr 1 mo

• Applied Machine Learning techniques to understand mesoscale climatic challenge and reduced the error in mesoscale data.
• Optimized identifying similar text based on user behaviour.
• Hands on experience in Predictive Analysis, Time Series Analysis and Natural Language Processing using Machine Learning/ Deep Learning

Jul 2016 – Aug 2017 · 1 yr 1 mo

• My primary role is generating actionable insights, predictive analysis of data across domains like Aviation, Healthcare and Renewable Energy.
• Experienced providing solution using platforms like Apache Spark, R, Python.
• Supervised and Unsupervised Machine Learning in Industrial Data, Time Series Data.
• Hands on experience in Predix Machine and Predix Cloud.
• Lead team of 10 for development of a web application solution on Predix Cloud
• Designed an architecture of web application built on Predix Cloud

Jul 2015 – Jun 2016 · 11 mos · Bangalore, India

• o Lead Developer and an acting Business Analyst for developing a project based on Real-Time Analytics in Internet of Things.
• o Developed a real time client application in android that uses iBeacons and WebSocket.
• o Hands on experience working with Bluetooth Low Energy Beacons (iBeacons).
• o Hands on experience in building real time application using WebSocket.
• o Worked on a module that performs Analytics on the data extracted from different source.
• o Developed RESTful Web Services for a real-time distributed system using JAX-RS.

Jun 2014 – Aug 2014 · 2 mos · Bangalore, India

• o Worked on Windows Phone Application Development.
• o Learned Windows Phone Application Development and developed a project
• in 15 days.
• o Conducted a training program for colleagues in C#, ASP.NET MVC and
• Windows Phone Development.

Dec 2013 – Mar 2014 · 3 mos · Bangalore, India

• Algorithm and Problem Solving:
•  Written an algorithm to parse custom HTML.
•  Implemented the Parsing Algorithm to develop a HTML to PDF Converter in C# .NET.
•  Written an algorithm and implemented the same to convert pre-defined syntactical string to custom HTML in C# .NET.
• Application Development:
•  Developed a Role based Admin Portal in ASP .NET Webforms with ADO .NET for data access.
•  Developed a CRUD module in ASP.NET MVC.
• Web Services:
•  With android and apple APIs, Successfully developed web services in WCF.
• Database Development:
•  Designed the Database for Admin Module.
•  Developed the Database Schema using SQL Server 2012.
• Others:
•  Written macros in Excel using VB.