Mohd Ali

Operations Associate

Telangana, India11 yrs 4 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Experienced in IT operations and user support.
Proficient in troubleshooting both Mac and Windows systems.
Skilled in managing IT inventory and asset management.

Stackforce AI infers this person is a proficient IT support specialist with a focus on user troubleshooting and system management.

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Skills

Core Skills

It OperationsTroubleshooting

Other Skills

Active DirectoryAsset ManagementBetterCloudClient OnboardingComputer HardwareComputer Hardware TroubleshootingEnglishG-SuitGoogle WorkplaceHelp Desk SupportIncident ManagementInventory ManagementJamfMacMacBook Support

About

computer laptop technician

Experience

11 yrs 4 mos

Total Experience

5 yrs 3 mos

Average Tenure

9 yrs 4 mos

Current Experience

Compass

IT Support Specialist

Aug 2021 – Present · 4 yrs 10 mos · India

Team computers

IT Support Specialist

Aug 2021 – Present · 4 yrs 10 mos · Hyderabad, Telangana, India

its been 1 and half year i am working as desktop support specialist on C2C in Compass India LLP on behalf of TeamComputers PVT LTD.
my job role is to take care all IT related queries and troubleshooting user support, Deployment, onboarding etc,
i do manage inventory like assets management in excel sheets according to the stock also i do take soft calls for any IT related queries for MacBook and windows both, i do take care and manage Meeting rooms and projector monitoring etc

IT OperationsIncident ManagementRemote User SupportInventory ManagementAsset ManagementHelp Desk Support+1