Apr 2022 – Sep 2024 · 2 yrs 5 mos · Bengaluru, Karnataka, India · On-site

• Enabled Google Workspace revenue by designing, developing and launching the Diagnostic Information Tool (DIT) making it viable to sell in the Public sector.
• Delivered key remediation commitment following the Dutch governments Data Protection Impact Assessment (DPIA), enhancing data transparency and control.
• Empowered admins with granular access and filtering of service data generated during the use of 15 Workspace Core Services and sent to Google servers, fostering trust and simplifying compliance with regulations and internal policies.
• Launched the tool on a stringent timeline, directly working with a team of 6 engineers, 1 PM, 2 UX, 1 PgM, and other cross-functional stakeholders to define the product roadmap, prioritizing features and enhancements based on user needs.
• Developed comprehensive documentation and training materials for DIT, ensuring smooth adoption.

Feb 2022 – Apr 2022 · 2 mos · Bengaluru, Karnataka, India · Remote

• Suggested product feature enhancements for the "Cities" platform, serving both guests and hosts, ensuring global compliance with local regulations, and impacting 81k jurisdictions worldwide.
• Streamlined codebase and resolved bugs, enhancing platform stability and scalability.

Sep 2020 – Jan 2022 · 1 yr 4 mos · Hyderabad, Telangana, India

• Team: Azure Backup
• Developed customer-centric features for Azure Backup and Restore, empowering Azure customers with comprehensive Business Continuity and Disaster Recovery (BCDR).
• Managed Identity support for Backup and Restore of Azure VMs
• Led the development of a secure and scalable solution for Azure VM backup and restore, leveraging Managed Identity-based authentication while accessing resources in customer storage accounts to improve data security and operational efficiency for our customers.
• Cross-Region Restore for Azure VMs
• Led the design, development, and launch of Cross Region Restore (CRR) for Azure VMs, enabling seamless data restore across any Azure region, exceeding reliability SLAs of 99.9%, and ensuring data availability and business continuity for customers.
• Owned the management/control plane tasks for the GA release, collaborating with cross-functional teams (data plane, portal, PS/CLI) to create a smooth end-to-end customer experience.
• Driven significant adoption with 2,500+ Azure Backup customers utilizing CRR, protecting
• over 5,666 recovery service vaults and 68.5+ PB of storage data.

Jul 2017 – Aug 2020 · 3 yrs 1 mo · Hyderabad, Telangana, India

• Team: Azure Backup
• Increased Accessibility of Original Location Recovery (OLR) for Azure VMs (10% growth)
• Enhanced OLR accessibility for Azure VMs with linked resources, by decoupling detaching disks and swap disks tasks with VM properties. Identified a barrier to adoption and implemented a solution to improve accessibility, thus increasing the number of OLR restores by 10%. Responded to customer during high demand resource-constrained COVID-19.
• Enabled backup and restore support for Windows Server 2008 VMs
• This functionality supported our strategic Azure offering, enabling customers facing OS end-of-life to migrate on-premises workloads to the cloud. Successfully onboarded over 300 VMs to Azure Backup.
• Manifest-driven Billing Library for Azure Backup
• Designed and developed a library for billing that uses manifests to define business logic for meter usage calculation. This enabled zero-touch onboarding of new workloads and meters while centralizing billing logic and enabling regional cost differentiation.
• Azure VM Restore Progress Enhancement
• Developed progress monitoring for Azure VM restores, streamlining the customer experience. Analyzed restore flows, and designed UI providing customers with real-time visibility into restore percentage,estimated time remaining, sub-task statuses, and data transfer volume. Successfully drove platform-wide integration of the solution, seamlessly incorporating it into Azure’s control/management plane and user portal.
• One branch Migration for Azure Backup Micro-services
• Led the migration of core Azure Backup services from TFS to OneBranch, reducing build times by 75% (2+ hours to under 5 minutes). Streamlined development by migrating shared components from a monolithic repository to individual micro-service repositories.Improved development team productivity and accelerated release cycles through efficient code management and faster deployments.

May 2016 – Jul 2016 · 2 mos · Hyderabad, Telangana, India · On-site

• Team: Azure Backup
• Reduced Mean Time to Detect (MTTD) in Recovery Services and ServiceInProcRunners Library
• Designed and developed a generic, configurable, and extensible framework to monitor the validity of secrets, availability of external dependencies, and trigger events. Reduced MTTD to less than 5 minutes, significantly improving service recovery times. Provided actionable insights to further reduce Mean Time to Repair (MTTR).

May 2015 – Jun 2015 · 1 mo · Mumbai, Maharashtra, India

• Guide: Prof. Deepak B Phatak
• Auto-Grader for IITBombayX (MOOC)
• Designed and launched "CodZilla," a web application automating grading for IITBombayX MOOCs, reducing instructor workload and improving student feedback turnaround time.