Aug 2024 – May 2025 · 9 mos

Apr 2022 – Aug 2024 · 2 yrs 4 mos

May 2020 – Apr 2022 · 1 yr 11 mos

Dec 2018 – Apr 2020 · 1 yr 4 mos · San Francisco Bay Area

• Design and implement business strategies improvising day-to-day transactional activities, increasing management visibility and nurturing future decision making capabilities.
• Optimize and ideate new features and processes to support the Sales and Marketing business teams in building a holistic business solution using Salesforce and various integrated applications.
• Serve as a key point of contact, technical expert, project manager and system administrator facilitating user trainings, performing risk analysis and resolve ambiguities
• Developed high quality data dashboards and reports to provide business users insightful data and identify growth opportunities.
• Leading a Global offshore team as a Scrum Master and Project Manager to drive the implementation of best agile practices, facilitate cross functional collaboration between Engineering teams, PMO leadership and business stakeholders.

Jun 2017 – Dec 2018 · 1 yr 6 mos · Burbank, California

• Digital Entertainment Exchange, NBC Universal, Universal City, CA
• Analyze NBC Universal’s requirements and its technological practicality to strategize the implementation of Digital Entertainment Exchange Application using agile methodologies.
• Create Specification and Interface documents to analyze the functional, operational and system requirements.
• Design Process Flows and Process Guides to enable end to end understanding for the users of the application.
• Conduct 4+ levels of testing including functional, user acceptance, integration and performance to verify client needs are met.
• CAFÉ 2.0, NBC Universal, Universal City, CA
• Develop Business Architecture using the requirements such as scope, process, alternatives and risk.
• Analyze client’s business requirements and process through document analysis.
• Provide input into developing and modifying systems to meet client needs and develop business specifications to support modifications.

Jun 2016 – Jun 2017 · 1 yr · Greater Los Angeles Area

• Analyzed university housing data on a daily basis in order to process student requests using SAP and Web TMA.
• Created work orders, purchase orders, purchase requisitions, invoices and maintained inventory for various departments.

Aug 2014 – Dec 2015 · 1 yr 4 mos · Bengaluru, Karnataka, India

• Collaborated with clients, software developers, technical writers to develop and maintain a stand-alone application for the banking sector employees of one of the top Fortune 500 Financial Services Client utilizing JSP and JavaScript.
• Designed and managed backend services to enable analytical features helping the client understand their financial figures using Spring Web Flow. Also created Technical Design Documents and Assembly Test Documents for stakeholders to easily track the progress of the project.