Mar 2017 – Jun 2024 · 7 yrs 3 mos

• Led end-to-end delivery of high-impact digital transformation and connectivity projects across B2C and B2B domains, with budgets ranging from CHF 500K to 3MN, in a multi-vendor, matrixed environment. Spearheaded cross-functional teams to drive project success, ensure SLA compliance, and deliver measurable business outcomes.
• 🔹 Key Responsibilities:
• 1) Managed project lifecycle from initiation to closure, ensuring on-time, in-scope, and within-budget delivery.
• 2) Owned technical solutioning, provide inputs for vendor selection, and PoC execution for strategic programs.
• 3) Led planning, risk management, budgeting, and stakeholder alignment—including C-level steering committees.
• 4) Collaborated across engineering, product, and commercial teams, ensuring alignment with customer needs and KPIs.
• 🏆 Key Achievements:
• 1) Delivered CHF 2MN+ digital transformation program for B2B connectivity (Sales2Order & Order2Cash).
• 2) Rolled out cloud-native POS system on RH OpenShift for nationwide telco stores.
• 3) Successfully launched new mobile portfolios for SME and enterprise customers.
• 4) Implemented gamified performance dashboards and QR-based digital payments across Swiss retail footprint.
• 5) Delivered Balance Brought Forward Billing for residential customers in record time.
• Tools & Tech stack: Jira, Confluence, Visio, Jenkins, RH OpenShift, Docker, K8S, Prometheus, ELK( Elasticsearch, Logstash, and Kibana), GitHub, Oracle SQL Developer, Core Java, C++, Java Spring Boot , RESTful web services, OAuth 2.0, SAML, OpenID Connect, AEM & Hybris, SAP R/3, S/4HANA, SAP SD & Logistics.

Jan 2016 – Feb 2017 · 1 yr 1 mo

• As a Java Technology Manager & Agile Delivery Lead, I was responsible for end-to-end ownership of service requests and release pipelines across multiple enterprise-grade applications. I worked closely with client Delivery Managers to gate and prioritize service requests, ensuring strategic alignment and timely delivery.
• Key Responsibilities & Achievements:
• 1) Partnered with client Delivery Managers to gate and plan service requests (SRs), ensuring readiness before entering the development lifecycle.
• 2) Led ASRI walkthroughs, facilitating clear requirement understanding for cross-functional teams.
• 3) Oversaw release estimation, planning, execution, and control, working with dev/test associates to commit deliverables with confidence.
• 4) Managed capacity planning and resource allocation, driving consistent delivery velocity while balancing parallel workstreams.
• 5) Conducted design reviews, code reviews, and test plan validations to uphold engineering quality standards and reduce production defects.
• 6) Took charge of automation initiatives and continuous improvement (CI) activities, enhancing developer productivity and release efficiency.
• 7) Successfully led a 20+ member Scrum team (Leatherman), conducting Sprint planning, daily stand-ups, reviews, and retrospectives using Jira.
• 8) Drove stakeholder engagement and customer relationship management, including commercial discussions, invoicing, and PO tracking.
• 9) Owned revenue forecasting and financial performance visibility for ongoing engagements.

Oct 2014 – Dec 2015 · 1 yr 2 mos

• 1) Managed over 20+ strategic bids for the Telecom vertical for various regions within Europe with an average value of $5M–$50M.
• 2) Partnered with Sales, Legal, Delivery, Finance & Middle Office to deliver customized solutions and compliant proposals.
• 3) Increased bid win rate through improved response frameworks and stakeholder alignment.
• 4) Designed and executed bid kick-off meetings, storyboarding sessions, and quality reviews.
• 5) Led and orchestrated high-impact customer visits during the final stages of bid closure, ensuring alignment with client expectations and reinforcing trust in delivery capabilities.

Jul 2013 – Oct 2014 · 1 yr 3 mos · Noida, India

• As part of the Tizen Open Source Group, I contributed to the development of a next-generation IPTV application on Samsung’s Smart TV ecosystem. This project aimed to provide Set-Top Box-free IPTV services, allowing global service providers to offer direct content delivery via the Samsung TV platform—paving the way for a new era in connected home entertainment.
• Key Contributions & Responsibilities:
• 1) Developed and integrated Live and VOD playback features using GStreamer, building robust A/V pipelines optimized for low-latency, high-quality streaming.
• 2) Enabled support for a wide range of streaming protocols, including RTSP, RTP, HLS, Smooth Streaming, and MPEG-DASH, ensuring compatibility across diverse content providers.
• 3) Implemented and optimized subtitle and closed caption decoding/rendering modules to enhance accessibility and user experience.
• 4) Worked closely with Tizen OS internals and cross-functional teams to deliver a tightly integrated solution for Samsung’s flagship DTV products.
• 5) Participated in performance tuning, debugging, and testing across multiple device variants and OS builds to ensure a seamless user experience.
• 6) Helped lay the foundation for IPTV apps on Tizen TV, enabling global telcos to launch STB-less IPTV offerings, significantly reducing hardware dependency and deployment costs.
• This role deepened my expertise in multimedia frameworks, adaptive streaming and consumer electronics, while also offering exposure to the intersection of open-source innovation and commercial product engineering.

Jun 2012 – Jul 2013 · 1 yr 1 mo · Pune, Maharashtra, India

• As part of the core technology team in a leading investment bank, I played a key role in designing, developing, and scaling the Rules Engine – a high-performance, embeddable validation system based on Google V8. This engine was integral to the trading ecosystem, enabling dynamic decision-making and robust compliance enforcement across trading, limit checking, and risk management platforms.
• 🔹 Key Highlights of My Role:
• 1) Led the architecture and integration of the Rules Engine into C/C++/Java/.Net-based trading systems, enabling granular validation and uniform rules management across the enterprise.
• 2) Built a generic, workflow-enabled Rules Repository with change management, enabling business and operations to have real-time control over trading rules without engineering intervention.
• 3) Developed dynamic support for trading halts and rule-based decisioning, directly impacting operational resilience and risk mitigation.
• 4) Enabled access control, audit logging, and rule change notifications for regulatory transparency and internal governance.
• 5) Pluggable design ensuring platform and language agnosticism, allowing seamless adoption across global teams.
• 6) Supported BLOB-based opaque rules, enhancing the engine’s flexibility for complex or proprietary rule logic.

Jul 2010 – Jun 2012 · 1 yr 11 mos

• 1) Multiple roles played include Engineering Team Lead, Tech Lead & Senior Developer for state-of-the-art home-grown CRM solution used by 5000 users in T-Mobile.
• 2) Design & implementation of new features in C++.
• 3) Prepare low level design for new customer care feaures.
• 4) Received Pat on the Back & Valuable Team Player awards.

Dec 2008 – Jun 2010 · 1 yr 6 mos

• 1) Responsible for transition of C++ based L3 support & build management.
• 2) Preparation of detailed transition plan, team composition, offshoring, Progress tracking and reporting.
• 3) Actively participated in forward shadow, reverse shadow & then took over the responsibilities in the steady state phase.
• 4) Responsible for monitoring, managing, reporting SLA/KPI’s to end customer
• 5) Managing client escalations.
• 6) Identification of process bottlenecks and prescribing enhancements.

Jan 2008 – Oct 2008 · 9 mos · Bengaluru, Karnataka, India

• uOne Hosted Services provide a hosted solution for voicemail and more, specially targeted at VoIP operators who want fully featured solutions with low CAPEX. uOne Hosted Services provide fully featured IP Voicemail and the possibility to upgrade to Unified Messaging, Video mail, and Media Services Portal applications. As a C++ developer, I was involved in maintenance, bug fixing and new feature development.

May 2004 – Dec 2007 · 3 yrs 7 mos · Bengaluru, Karnataka, India

• The project involved design, development, bug fixing and testing the different components of the network management system of GSM networks. The areas involved are: OMC-S (Operation and Maintenance Center-Switch), GBMD (GSM Billing mediation device), CIS (Call Intercept Services) and GSBA (GSM Supernode Billing Application). As a C++ developer, my responsibility included new enhancements for product improvement and sustenance features.