Mumtaz Afrin

AI Researcher

India5 yrs 11 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • 3+ years in content strategy and technical writing.
  • Recognized with a Special Mention Award for impactful content strategy.
  • Expert in SEO-driven content and AI-driven strategies.
Stackforce AI infers this person is a SaaS content strategist with expertise in SEO and technical writing.

Contact

Skills

Core Skills

Content StrategySeo OptimizationTechnical DocumentationWeb Content Writing

Other Skills

Analytical SkillsArticle WritingArtificial Intelligence (AI)Bid ManagementBloggingBrand MarketingBrand StrategyBusiness-to-Business (B2B)CaptionsChatGPTChatbot ResponsesCollaborative Problem SolvingCommunicationContent DevelopmentContent Management

About

With 3+ experience in content strategy and technical writing. At NeenOpal, I focus on creating SEO-driven content clusters, technical blogs, and user guides tailored to different stages of the marketing funnel. I work closely with product, SEO, and development teams to translate complex concepts into clear, engaging content that enhances organic visibility. Alongside traditional SEO, I also work on optimizing and ranking content across LLM and AI tools to boost discoverability. I regularly use tools like SEMrush, GA4, Google Search Console, Figma, and Jira to track performance and streamline workflows. I’ve also been exploring newer trends like AEO, GEO targeted content, and AI-driven content strategies to improve how users discover and engage with information beyond traditional search. I’ve contributed to chatbot workflows, social media campaigns, and copy strategies to strengthen overall brand communication. Recognized with a Special Mention Award at NeenOpal for impactful content strategy, I’m always open to connecting and collaborating on innovative, data-driven storytelling.

Experience

5 yrs 11 mos
Total Experience
1 yr 10 mos
Average Tenure
3 yrs 3 mos
Current Experience

Neenopal inc.

3 roles

Senior Technical Writer

Promoted

Apr 2025Present · 1 yr 2 mos

  • Researched keywords and developed SEO-driven blogs, content clusters, and user guides tailored to different funnels for data and SaaS-based solutions.
  • Collaborated closely with product managers, SMEs, and development teams to ensure technical accuracy, clarity, and consistency across all documentation.
  • Managed review and approval processes to maintain quality and coherence in user documentation and marketing deliverables.
  • Proficient in using SEMrush, GA4, and Google Search Console to analyze content performance, measure engagement, and refine strategy.
  • Partnered with cross-functional teams to produce precise, user-friendly solution documents that simplify complex product details.
  • Contributed to chatbot documentation and prompt workflows, resulting in a 45% increase in monthly sign-ups and improved customer interaction quality.
  • Produced detailed, step-by-step user guides by reviewing Figma-based product workflows, enhancing user comprehension and experience.
  • Maintained content updates for evolving product features, ensuring alignment with product tone, structure, and terminology.
  • Proficient with tools such as Jira to manage documentation workflows, monitor progress, and collaborate effectively with Agile teams.
  • Led content planning for social media and trend-based campaigns, combining storytelling with technical accuracy to improve engagement and visibility.
Google Search ConsoleOn-Page SEOKeyword ResearchContent StrategyQuality AssuranceSEO Optimization+7

Technical Writer

Promoted

Jul 2023Apr 2025 · 1 yr 9 mos

Content Writer

Mar 2023Jul 2023 · 4 mos

Mokkup.ai

Senior Technical Writer

Mar 2023Present · 3 yrs 3 mos

Loginat solutions pvt. ltd.

Web Content Writer

Jun 2022Jun 2023 · 1 yr · Ghaziabad, Uttar Pradesh, India · Remote

  • Developing B2B & B2C content for company websites including product descriptions & company profiles
  • Editing and polishing existing content and publishing them on various platforms
  • Uploading the content on the backend interface.
Web Content WritingGrammarLong-formGrammarlyEditingWordPress+1

Agrow digital

Content Writer and Social Media Manager

Jan 2022May 2022 · 4 mos · Noida, Uttar Pradesh, India · Remote

Udaypur group

Content Writer Intern

Dec 2021Jan 2022 · 1 mo · Delhi, India · Remote

Ravenshaw university, cuttack

CPET Qualified (Education)

Aug 2021Oct 2021 · 2 mos

Viral fission

Campus Ambassador

Feb 2020Sep 2021 · 1 yr 7 mos · Mumbai, Maharashtra, India · Remote

Education

Utkal University

Bachelor's degree

Jan 2018Jan 2021

Utkal University

Master of Business Administration - MBA

Jan 2024Present

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