Nov 2020 – Jun 2021 · 7 mos · Ahmedabad, Gujarat, India · On-site

• Looking after beep & buy & beep & ride business for Ahmedabad territory
• New client acquisition in the mid market segment by doing proper need analyis.
• Handling team of 10 members by allocating them their respective stores and visiting society for visitor management system.
• Coordination with the product development team and marketing team during the product launch in Ahmedabad market.

Feb 2019 – Dec 2019 · 10 mos · Ahmedabad Area, India

• Conducting need analysis and identifying challenges at clients side.
• Generating leads for new business development and conduct daily meeting to generate leads.
• Inviting the prospecting clients who are facing challenges in their business to CPD.
• Managing customer life cycle that also includes the renewal of the product.
• Helping to implement the SOW within the desired timelines with help of Lead consultant & PC.
• Understanding the clients requirement & facilitate discussion around new products by inducing the need for cross selling of new products.
• Working closely with the subject matter experts to resolve customer business issues.
• Organising clients business & changing the outlook at customer premises with 60 days, giving it total professional outlook.
• Implementing the defined scope of work at customer with help of consulting team
• Developing and maintaining long-term relationships with stakeholders & C-level in the account portfolio.
• Achievements :
• Closed prestigious V-CEO Project worth 1.2 Cr.

Sep 2017 – Oct 2018 · 1 yr 1 mo · Gandhidham and Rajkot, Gujarat (India)

• To manage acquisition and increase market share in order to attain market leadership in Medium accounts allocated within the SME segment, through growth, in terms of subscriber base, revenues, whilst complying with agreed budget, timescales and agreed policy guidelines as also with all regulatory norms.
• Strategic:
• Plan implementation of medium accounts sales strategies to grow subscriber base, better penetration and enhance competitive position
• Direct team engagement & development strategies to drive product penetration in allocated medium accounts
• Acquire and increase market share in medium accounts with Total Telecommunications approach.
• Operational:
• Responsible for subscriber growth and product penetration from the allocated medium accounts through account management and total telecom solution selling.
• Account planning to manage & drive sales of voice and data products through the Direct sales team members.
• Enable effective fulfillment coordination for acquired medium accounts and partner relationships and within the circle ecosystem
• Set goals and targets for the acquisition & retention and monitor the performance of the team
• To minimize attrition levels in the DST team.
• Development:
• Manage, drive, coach, motivate direct sales team members
• Desired Skills and Qualification:
• Knowledge on Telecom technologies & solutions
• Knowledge of Channel Sales Management.
• Strong operational & relation building capabilities both internal and external.
• Should be comfortable with change and ambiguity given the dynamic business environment.
• Ability to communicate at multiple levels with both customers and colleagues.
• Products handled - MPLS , ILL, TFS, GST, Broadband ,VLT, VTS, cloud, vodafone shield ,postpaid, PRI, IOT, super IOT, managed video conferencing & audio conferencing !!

Aug 2016 – Jun 2017 · 10 mos · Gurgaon, India

• Maintaining relationship with CXOs ,CTOs and decision makers in Big corporate accounts like:
• DLF group, Boston consuting group, ZTE corporation, G4S securities, Intex Technologies, Ambience group,Mega cabs, Jagran Group, IILM group, Hyatt group, etc. and cross selling and up selling to increase the revenue/penetration in each account.
• Prepare go to market strategy in the given territory. Actively involved in business planning and analysis for assessment of revenue potential and business opportunities. Establish plans like the Field Coverage Plan, Sales and Prescription Reporting Plans.
• Handling device (Apple I Phones, LYF handsets, Jiyofis) sales in assigned territory to develop an overall 4G ecosystem and increasing the base of 4G subscribers.
• Mapping of the overall market potential within prescribed territory to determine market opportunity. External competitor activity analysis, market trends analysis and to effectively Position the company’s products though differentiated selling.
• Develop Major Prospect list Quarter wise & develop account plans of the defined large
• Accounts.
• Demonstrate leadership by engaging at various CXO levels, buying centers and across
• product lines. Build relationship and rapport building with CXO level.
• Support and execution of a suitable Sales and Marketing strategy for the sales region.
• Leading, training & monitoring the performance of 15 member PRM team to ensure efficiency in sales Operations and meeting of individual & group targets. Scheduling individual/ team assignments to achieve the preset goals within time, quality & cost.

Aug 2011 – Jul 2016 · 4 yrs 11 mos · Bhopal, Madhya Pradesh, India

Sep 2007 – Jun 2009 · 1 yr 9 mos · New Delhi

• Hands on experience on Windows Mobile 5, 6, 6.1, 6.5.
• Conducting Testing, Coordination & Approval of upcoming GSM smart phones & Pocket PC’s in INDIA in coordination with R & D team.
• Manual Testing of handsets manufactured by ODM’s
• Interfacing with ODM to ensure quality of handsets before they go or production.
• Coordinating with customers in Australia, Dubai, New Zealand & India.
• Acting as interface between the customers & service center authorities.
• Accountable for providing online solution to customer query, recommending timely actions & solutions.
• Execution of test cases ensuring the quality of testing & delivery date.
• Field testing of the product in different network & tracking the defects.
• Performing the MMI testing of devices on the various vehicles like BMW, Audi & Mercedes.
• Checking the connectivity of the devices with different personal computers & laptops.
• Involved in updating the team with the new technology & implementation.