Jan 2023 – Aug 2025 · 2 yrs 7 mos · Gurugram, Haryana, India

• Source & evaluate early-stage fintech & climate tech equity investments
• Develop overall fund strategy and launch of new funds
• Investments: GRIP, ($2M Series A), Moove ($10M Venture Debt)

Jan 2022 – Dec 2022 · 11 mos

• Led business planning & operational reviews for key strategic opportunities across Meta’s family of apps for India
• Drove cross-functional execution to incubate new business processes & GTM strategies for new markets, products & verticals
• Developed GTM strategy for creator partnerships and undertook competitive benchmark analyses to grow market share

Sep 2020 – Dec 2021 · 1 yr 3 mos

• Create and execute WhatsApp Partner Strategy and roadmap based on partner and product priorities
• Define, build and own adoption of WhatsApp APIs & Business app to end-users via developers and platform partners
• Establish market requirements, produce qualitative and quantitative analysis of product performance, aggregate feedback, explore new strategic opportunities with partners across various geographical regions and solution offerings

Feb 2020 – Jun 2020 · 4 mos

• Work with PMs & engineers along with city operations to advocate for and implement product features to improve hardware & software
• Improve product functionality by offering feedback to cross-functional teams and strategize on future product launch plans
• Working on key strategic areas for Uber to reduce loss, theft and vandalism of bikes & scooters across US&C, EMEA & AU/NZ

May 2019 – Jan 2020 · 8 mos

• Responsible for identifying, testing and scaling Uber’s next generation of business lines in particular across micromobility, transit & electric vehicles by working alongside global product & strategy teams
• Working on key strategic areas for Uber to unlock growth for the next set of billion users for upcoming mobility modes
• Collaborate with cross-functional teams across Uber to develop go-to-market strategies and develop financial models

Oct 2018 – Apr 2019 · 6 mos

• Planning and leading high-impact initiatives to improve the customer experience for Eats delivery partners
• Working closely with US/Canada operations teams to uncover and address customer experience pain points
• Turning support data into actionable product, support, and operational improvements
• Driving continuous efforts to improve support infrastructure and processes

Oct 2015 – Sep 2018 · 2 yrs 11 mos · New Delhi Area, India

• Launched the ‘KAYAK’ for intra-city transportation to compare across modes of transportation and led strategy, UI & UX design, product development, fundraising, legal & PR with a team of six across Delhi & San Francisco
• Among the first in industry to obtain API’s and revenue sharing agreement from ridesharing leaders in India, South-East Asia & USA and grew Instago to top 40 Indian transport apps for Android & iOS
• Received $25,000 in grants from the Kellogg School of Management as a part of the Zell Fellows Program and from the Dean of Innovation

Jan 2015 – Sep 2015 · 8 mos

• Owned the strategy for our North American Insurance clients-Nationwide, Statefarm and Allstate and worked alongside the sales teams to drive business growth through systematic interventions.
• Assisted our clients with consultation to meet their advertising goals in real-time and through our in-region sales account managers.
• Implemented campaign solutions by building campaigns for our customers, monitoring and optimizing for performance to meet customer marketing objectives. This was done across all Google AdWords products such as Search, Google Display Network (GDN), Mobile and Youtube.
• Developed and applied knowledge of market and industry in solutions offered and an understanding of products and tools.
• Gathered and analyzed data at an account, campaign and industry level.
• Identified and sized opportunities across accounts, support multi-product solution pitches and collaborated with the sales team to create a growth strategy for our potential advertisers.

Jul 2013 – Jan 2015 · 1 yr 6 mos

• Prioritized and delivered outstanding customer service experience to Google's advertisers, publishers, and/or users.
• Managed customer inquiries by phone, e-mail, and live chat.
• Collaborated with Specialists, Engineers and Product team members on new feature development.
• Implemented creative ways to improve our customer relationships.
• Provide strategic and consultative advice and help solve technical issues by working with a large number of businesses from India, South East Asia, Australia & New Zealand

Jun 2012 – Jul 2012 · 1 mo · India

Jun 2011 – Jul 2011 · 1 mo

• Online Sales & Operations

Feb 2009 – Mar 2013 · 4 yrs 1 mo

• Started apparel company manufacturing customized merchandise
• Catered to the merchandise needs of Fortune 500 companies, colleges and schools
• Sourced and procured fabric for completion of high value projects
• Shipped products to international clients including Google Mountain View, Dublin and clients in Australia as well as Switzerland
• Bootstrapped and achieved six figure dollar revenues single-handedly