Sep 2019 – Mar 2021 · 1 yr 6 mos · Irving, Texas, United States · Remote

• Caliber Home Loans is a home mortgage originator and servicer dealing in Conventional, FHA, VA, USDA, and other portfolio loans.

Sep 2018 – May 2019 · 8 mos · United States · On-site

• Shopping intent analysis system uses the video streams of the cameras covering the stores to analyze the customer interaction and traffic to predict the intent of shopping of customers.

Aug 2015 – Apr 2017 · 1 yr 8 mos · Dallas/Fort Worth Area

• I have extensive knowledge on Kronos Workforce applications (v8)- Manager/Employee Timecard Approval, Labor Levels, Timecard View, Timecard Edits, Paycode Edits, Timecard Reconciliation, Historical Edits, Timecard Audit, Transaction Assistant, Accrual Balances, Genes, Hyperfind Queries, Core Reports, Remote Clocks, Security.

Feb 2010 – Feb 2014 · 4 yrs · Mysore Karnataka

• It specializes in replacement parts for cars and other industrial machines and is the parent company of National Automotive Parts Association (NAPA). The Project primarily focus on the TAMSII application. Strategic Reports which resolves the issues pertaining to TAMSII application. The project detailed design changes for the development of Customer Sales Ranking and Product Line Sales Ranking, as part of the TAMSII Strategic Reporting project.

May 2007 – Oct 2009 · 2 yrs 5 mos · Bangalore

• At Wipro Technologies we provide quality control & quality assurance services for these Products. These MFPs support various features like Copy, Print and Digital Sending Jobs such as Fax (I-Fax, LAN FAX & Analog Fax), Email, Workflow and Send to Folder jobs. The Digital Sending processes are tested with the help of DSS (Digital Sending Software). The same Functionalities are embedded in the MFPs also, which undergo testing with the help of a web-based application, EWS (Embedded Web Server). GUI testing is performed for EWS functionality of the MFPs. MIMS, DIMS & QC test management tools are used for management of testing activities. Regression and Performance testing is done manually for these products whereas Fixed Focus, Memory leak and Duration testing is automated through scripts.

Oct 2006 – Mar 2007 · 5 mos · Hyderabad, Telangana, India · On-site

• Gathered, analyzed, and documented facility-management requirements for healthcare clients including hospitals, clinics, labs, and administrative buildings.
• Collaborated with operations, clinical, and compliance teams to understand workflow gaps related to facility maintenance, asset tracking, housekeeping, biomedical equipment management, and vendor operations.
• Created BRDs, FRDs, user stories, process flows, and use-case diagrams for end-to-end facility management systems.
• Supported digital transformation initiatives such as automation of preventive maintenance schedules, technician dispatch, and asset lifecycle tracking.
• Conducted stakeholder workshops to map AS-IS and TO-BE processes for facility helpdesk, work order management, and compliance checks.
• Ensured requirements aligned with healthcare regulatory standards (HIPAA, JCAHO, OSHA, and hospital safety protocols).
• Acted as a bridge between facility operations teams, IT development teams, and quality groups to ensure smooth requirement handover and implementation.
• Prepared RACI charts, process frameworks, and change-impact analysis for new enhancements and system upgrades.
• Performed data analysis on facility metrics—response times, downtime, vendor SLA compliance—and recommended process improvements.