Neha S.

CEO

Bengaluru, Karnataka, India13 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 7 years in tech hiring industry.
  • Core team member at CutShort, driving growth.
  • Expert in customer success and business scaling.
Stackforce AI infers this person is a SaaS Customer Success Leader with expertise in scaling business operations.

Contact

Skills

Core Skills

Customer SuccessBusiness DevelopmentProduct EvangelismOnline MarketingMarketing

Other Skills

AdvertisingBrand DevelopmentBrand ManagementBusiness ScalingBusiness-to-Business (B2B)Customer RetentionDigital MarketingEmail MarketingEnglishGoogle AnalyticsHindiIntegrated MarketingMailChimpManagementMarket Research

About

With over 7 years of experience in the tech hiring industry, I am a passionate and driven customer success leader who strives to deliver value, satisfaction, and growth to both the customers and the company. I am currently the scaling business at CutShort, the #1 tech hiring platform for India that uses AI, matchmaking, and gamification techniques to reduce noise and give results faster. I am motivated by the mission of CutShort to make hiring simple, fast, and fun for everyone, and I bring diverse perspectives and experiences to the team as a revenue generator and a product evangelist. As one of the core team member of CutShort, I am responsible for scaling the business, ensuring customer retention and loyalty, and leading a team of customer success managers and executives. I work closely with the product, engineering, sales, and marketing teams to understand the customer needs, feedback, and pain points, and to communicate and deliver the best solutions and value propositions. I also leverage my skills in marketing communications, online marketing, and social media marketing to create and execute effective campaigns, strategies, and content to attract, engage, and delight the customers. I am proud to have contributed to the growth and success of CutShort, which has reached over 3 million tech professionals and thousands of companies in India and abroad.

Experience

13 yrs 10 mos
Total Experience
3 yrs 5 mos
Average Tenure
9 yrs 8 mos
Current Experience

Cutshort

3 roles

Scaling business at CutShort.io

Promoted

Jan 2021Present · 5 yrs 5 mos

  • #1 Tech hiring platform for India. Close your roles with the DevHire technology. No BMWs required.
Customer SuccessBusiness ScalingTeam ManagementCustomer RetentionBusiness Development

Head of Customer Success @ CutShort | SAAS | Making things happen

Jan 2018Jan 2021 · 3 yrs

Customer Success

Product Evangelist

Sep 2016Dec 2017 · 1 yr 3 mos

  • A next-gen platform used by 1.3M+ professionals to hire, find jobs, discuss and connect better. Unlike other platforms and job boards, it uses AI, matchmaking and gamification techniques to reduce the usual noise and give results faster.
Product Evangelism

Pdffiller.com

Online Marketing Specialist

Aug 2013Aug 2016 · 3 yrs · Boston

Online Marketing

Blueprint strategic solutions

Account Manager- Marketing

Apr 2012Dec 2012 · 8 mos · Pune/Pimpri-Chinchwad Area

Marketing

Future group india

Marketing Executive

Jul 2011Jan 2012 · 6 mos · Mumbai Metropolitan Region

Marketing

Education

Indira School of Business Studies PGDM

Master of Business Administration - MBA — Marketing

Apr 2009Mar 2011

Brihan Maharashtra College Of Commerce

Bachelor of Business Administration - BBA

Apr 2006Mar 2009

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