Neha Singh

Business Analyst

Bengaluru, Karnataka, India10 yrs 5 mos experience

Highly Stable

Key Highlights

Generated €300K in incremental revenue through analytics.
Saved clients $1.2M with advanced SQL reporting.
Mentored 150+ participants in data analytics workshops.

Stackforce AI infers this person is a Data Analyst with expertise in Business Analytics and Client Engagement in the SaaS industry.

Contact

Skills

Core Skills

Business & Product AnalyticsData VisualizationData AnalysisClient EngagementClient Growth StrategiesData ManagementClient Implementation

Other Skills

Amazon QuickSightAmazon Web Services (AWS)Data ModelingPower BIMySQLData QualitySQLMicrosoft ExcelMicrosoft PowerPointWebsite BuildingTroubleshootingStakeholder ManagementStakeholder EngagementData StewardshipProject Governance

About

I’m a data professional who enjoys turning complex data into practical insights that help teams make better product and business decisions. My work sits at the intersection of analytics, product, and strategy — from understanding customer behavior and running experiments to building dashboards that help stakeholders make strategic decisions. Day to day, I work hands-on with: 📊 Business & product analytics 📈 Customer insights, cohort analysis & experimentation 🔧 Power BI, SQL, Python, and modern cloud data platforms Beyond my role, I’m passionate about sharing what I learn. Here on LinkedIn, I regularly post about: ✅ Practical analytics & BI tips ✅ Career growth in data ✅ Real-world project learnings ✅ Power BI, SQL & Python If you’re building your data career, working on analytics problems, or curious about how data drives business — you’re in the right place. Let’s connect 🤝

Experience

10 yrs 5 mos

Total Experience

2 yrs 9 mos

Average Tenure

2 yrs 1 mo

Current Experience

Rail europe

Data Analyst

Apr 2024 – Present · 2 yrs 1 mo · Mumbai · Remote

Led end-to-end analytics projects from requirements gathering to delivery, partnering closely with stakeholders.
Launched continuous improvement initiatives, leveraging data modelling and BI tools to generate €300K in incremental revenue.
Designed and implemented a BI model to reactivate dormant clients, resulting in €100K in immediate revenue and driving a projected €500K+ annual uplift.
Worked as Product and Web Analyst to optimize B2C product performance, driving insights that enhanced user experience and profitability.
Delivered actionable financial insights to leadership, supporting budget forecasting, P&L management, and strategic decision-making.
Boosted B2B client segmentation and sales strategies by collaborating with external consultants to refine market positioning.
Increased customer retention and engagement through cohort analysis and in-depth evaluation of customer behaviour trends.
Developed real-time Power BI dashboards to enhance KPI monitoring and enable data-driven decision-making.
Partnered with data engineers to optimize ETL pipelines and improve data structures for efficient reporting.

Amazon QuickSightAmazon Web Services (AWS)Business & Product AnalyticsData Visualization

Advito

Consulting Analyst - Central Data Office

Jul 2019 – Apr 2024 · 4 yrs 9 mos · Bengaluru

Built a Client Engagement Quality dashboard tracking NPS, SLA compliance, and satisfaction trends, enabling leadership to monitor and improve client experience.
Developed Sustainability & Carbon Emissions dashboards highlighting sustainable travel adoption and reductions in client carbon footprints, supporting ESG-focused consulting initiatives.
Automated reporting workflows and created SOPs, documentation, and test plans, improving team efficiency and reducing manual effort by 3+ hours per week.
Mentored junior analysts and led internal training sessions, including a company-wide workshop attended by 150+ participants.
Created and maintained documentation, SOPs, and test plans to support automation and improve team efficiency.
Generated measurable business impact by saving clients $1.2M through advanced SQL reporting, improving client retention by 22% during COVID via enhanced sourcing tools, and streamlining templates used across consulting teams.

MySQLData QualityData AnalysisClient Engagement

Interglobe technology quotient

Senior Executive – Web services

Aug 2018 – Jul 2019 · 11 mos · Bengaluru

Analyzed e-streaming and booking data to identify customer behavior trends and high-value market segments, supporting client growth strategies.
Built performance dashboards for program managers, enabling data-driven partnerships with clients and service providers.
Led compliance analysis initiatives, improving travel policy adherence from 76% to 89% through pre/post-performance tracking.
Delivered executive-ready reports and presentations using data visualization and storytelling techniques.

MySQLData QualityData AnalysisClient Growth Strategies

Dnata

Implementation engineer

Nov 2015 – Jul 2018 · 2 yrs 8 mos · Gurugram, Haryana, India · On-site

Led end-to-end client website implementations, managing requirements, UAT, backend operations, and post-launch support.
Developed Global Expense Management (GEMS) reports using large structured and unstructured datasets to support financial and operational insights.
Produced customized reports and ad-hoc analyses using Excel (macros, pivots) and visualization techniques to support business decision-making.
Ensured data quality and integrity through close collaboration with QA teams and stakeholders.

Microsoft ExcelMicrosoft PowerPointData ManagementClient Implementation