Neha Udeshi

Software Engineer

Santa Clara, California, United States6 yrs experience

Most Likely To Switch

Key Highlights

Led redesign boosting user satisfaction by 30%.
Improved video player experience for 1.96 billion users.
Developed educational SaaS platform from scratch.

Stackforce AI infers this person is a Full Stack Software Engineer with expertise in SaaS and B2C user experience.

Contact

udeshineha9@gmail.com LinkedIn

Skills

Core Skills

ReactJavascriptUser ExperienceAndroid DevelopmentIos DevelopmentWeb DevelopmentWeb Application DevelopmentMobile Applications

Other Skills

Attention to DetailBootstrapCCSSCommunicationDatabasesDjangoFirebaseFlaskGitGithubGoogle AnalyticsHTMLHTML5Java

About

As a full stack software engineer at ServiceNow, I focus on enhancing the agent experience and workflows using JavaScript. I work on integrating CCaaS with the ServiceNow platform, enabling seamless and efficient solutions for Customer Service Management (CSM) agents. Previously at Esri, I built dynamic websites using HTML, CSS, JavaScript, and ReactJS, integrating them with the ArcGIS platform to deliver GIS-based solutions across industries. I also hold a Master’s in Computer Science from the University of Southern California, where I served as a teaching assistant and course producer. I’ve interned at Meta Platforms, leading a project to improve the video player experience for over 1.96 billion users. My passion lies in leveraging technology to improve user experiences while continually expanding my skills.

Experience

6 yrs

Total Experience

10 mos

Average Tenure

2 yrs 2 mos

Current Experience

Servicenow

Software Engineer

Apr 2024 – Present · 2 yrs 2 mos · Santa Clara, California, United States · Hybrid

Esri

2 roles

Software Development Engineer II

Jan 2024 – Apr 2024 · 3 mos · United States · Remote

Executed a redesign to enhance user experience, streamlined navigation, and improved overall aesthetics of Esri Location Platform.

Software Development Engineer I

Jan 2023 – Jan 2024 · 1 yr · United States · Remote

Facilitated enhancement of organization's core theme and products to develop and maintain the ArcGIS Developers platform.
Collaborated closely with product designers and cross-functional teams, contributing to high-impact projects from onset.
Single-handedly led the redesign and optimization of usage and billing pages using React, TypeScript, and JavaScript, resulting in a 30% boost in user satisfaction.

ReactTypeScriptJavaScriptUser Experience

University of southern california

2 roles

Course Producer

Jan 2022 – May 2022 · 4 mos

Web Technologies - Course Producer

Course Grader

Aug 2021 – Dec 2021 · 4 mos

Analysis of Algorithms

Firstep.in

Software Developer

Oct 2020 – May 2021 · 7 mos

Singlehandedly administered, maintained, and updated it’s iOS application increasing MAU from 0% to 40%.
Fashioned and programmed frontend using HTML, CSS, and JavaScript for new features on the web application.
Mentored and supervised another software developer recruit working on Android.

iOS DevelopmentHTMLCSSJavaScriptWeb Development

Brainfloss

Frontend Developer

Jul 2020 – Oct 2020 · 3 mos · Maharashtra, India

Led frontend development of an educational SaaS platform and created its React-based web application from scratch.
Collaborated with backend developer on project API requirements.

ReactWeb Application DevelopmentCSS