Nipun Bhatia

Product Manager

Bengaluru, Karnataka, India13 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

14 years of experience in product management.
Led digital migration for 1M customers to QuickBooks Online.
Expertise in customer experience and strategic planning.

Stackforce AI infers this person is a SaaS Product Management expert with a strong focus on customer experience and digital transformation.

Contact

Skills

Core Skills

Product ManagementData AnalyticsSoftware Development

Other Skills

Software Product ManagementCustomer ExperienceData AnalysisMarket ResearchUser ExperienceUI DesignAutomation TestingJavaA/B TestingProduct MarketingBusiness StrategyGo-to-market StrategyMarketingProduct DevelopmentSocial Media Marketing

About

With over 14 years of experience in product management, I currently serve as Principal/Group Product Manager at Intuit, leading the Business Intelligence Reporting charter within the Global Business Solutions Group. My focus is on empowering millions of QuickBooks Online and Enterprise users with AI powered actionable insights through robust financial and operational reporting capabilities. I lead my cross-functional team to enhance customer experience, address market needs, and contribute to the organization's revenue and customer growth through new reporting functionalities. Previously, I led product growth and engagement strategies for QuickBooks Desktop and Enterprise products, driving the digital migration of SMBs to QuickBooks Online and enabling long-term success for enterprise customers. My expertise lies in customer experience, market research, and strategic planning, which I leverage to deliver impactful solutions for small, medium, and enterprise businesses.

Experience

13 yrs 8 mos

Total Experience

Average Tenure

7 yrs 6 mos

Current Experience

Intuit

5 roles

Principal Product Manager, Business Intelligence Reporting, Global Business Solutions Group

Promoted

Dec 2024 – Present · 1 yr 6 mos

Leading the charter of 'Reports' offering and platform of QuickBooks Online and Intuit Enterprise suite used by ~XXM small, medium and enterprise businesses around the world to generate financial insights and analyse their business performance. Leading a team of 2 high performing PMs.

Product ManagementData AnalyticsSoftware Product Management

Group Product Manager, QuickBooks Desktop Enterprise and Platform

Promoted

Aug 2023 – Dec 2024 · 1 yr 4 mos

Led product growth and engagement strategies for QuickBooks Desktop SMB, Enterprise, Desktop Payments product lines, catering to 1M SMB and MM businesses and contributing to ~$xxB annual revenue. Managed, coached and grew a high performing, inclusive team of 6 PMs.
Significantly improved onboarding for QB Desktop to QB Online migrators, by reducing the learning curve using the QBO client app, building customer asked features, improving discovery of the app for migrators, thereby increasing the app base to ~500K downloads, XX MAU, and YY pts. retention.

Product Management

Senior Product Manager

Aug 2021 – Aug 2023 · 2 yrs

Boosted Digital acceleration of QB Desktop customers by moving them to Online contributing to 1M customers migrated over 3 years, and contributing to 1/4th of all QBO new subscribers YOY by identifying migration pain points, improving discovery, building lossless migration pipelines for key features like Banking, QB Payments and Reports, and closing 14 productivity feature gaps in QBO.

Product Management

Product Manager 2

Feb 2020 – Jul 2021 · 1 yr 5 mos

Improved QB Desktop SMB ARPC from $300/year to $950/year over 3 years by shifting QB Desktop customers to a SaaS/subscription model, differentiated by customer-backed and researched features across 3 QB Desktop product annual launches.

Product Management

Product Manager 1

Oct 2018 – Jan 2020 · 1 yr 3 mos

Conceptualized, iteratively ideated, and launched 4 engagement driving accounting features targeting high value SMBs enabling the QB Desktop 2020 annual product launch and boosting annual Desktop revenue.

Product Management

Times internet

Product Manager

May 2016 – Oct 2018 · 2 yrs 5 mos · New Delhi Area, India

2.5 years of experience as a Product Manager in the B2C space with The Times of India digital news business.
Roles and responsibilities:
Define the product roadmap with inputs from all strategic partners - Growth, Customer Success, Product & Business Intelligence teams and plan and execute it.
Collaborate with engineering, design and QA teams to deliver on product roadmap, manage product backlog and plan and execute app sprints.
Identify ad revenue optimization opportunities with Ad Sales/Operations teams and implement evolving ad tech solutions whilst ensuring that they're symbiotic with UX with the news app.
Design product features, user stories, use cases and manage documentation/communication through PRDs/JIRAs for engineering stakeholders.
Coordinate with and provide support to the Editorial team to deliver on the best news experience to the user.
Own, manage, monitor and analyze the operational and traffic metrics and understand consumer behavior, user interactions (conversion funnels etc.) and use insights to take data driven decisions while driving the app roadmap.
Experiment (via A/B tests) and iterate to arrive at the best of UX practices and take logical product decisions.
Assist management and strategy teams to plan future growth and make strategic decisions.

Product Management

Oracle

Senior Member Technical Staff

Jun 2013 – Apr 2015 · 1 yr 10 mos · Bengaluru Area, India

Worked as a Senior Software Developer with the Virtualization team under the Oracle Enterprise Manager product suite (B2B space).
 Designed user-friendly and scalable dashboards to enable cloud administrators to monitor capacity utilization of cloud resources
 Conceptualized and developed UI flows (for Oracle Enterprise Manager) for management of client accounts within a private cloud
 Developed a real-time performance analysis webpage to track correlated metrics of oracle servers and oracle virtual platforms.
 Reviewed over 48 code transactions & improved product quality & performance by fixing 38+ product defects in a period of 2 years
 Steered mentoring and knowledge sessions for QA team to enable them for effective testing of product features

Software Development

Mcafee

Software Engineer

Jul 2011 – Jun 2013 · 1 yr 11 mos · Bangalore

Innovated testing of Engine e-Policy Orchestrator updates by developing an automation framework using build management software Jenkins and Python scripts. Improved turnaround time of the task from 5 days to 1 day.
Aided improving quality and performance of releases of McAfee Anti-Malware Engine by participating in test
cycles and authoring test documents - Test Design & Test Plan based on Functional Specications of the Engine Product.

Software Development

Amazon.com

SDE Intern

May 2010 – Jul 2010 · 2 mos · Greater Hyderabad Area

Enhanced Request Search: Designed the framework for searching requests/changes made to the configuration details for carriers operating for Amazon, within the relational DB for the transportation team, using Java and Hibernate framework, and accessing it through a web service.
SCAC Configuration: Designed a framework for adding/removing/editing the unique global identification con-
figuration details for carriers operating for Amazon, using Java and Hibernate framework.