Nitin Basrani

DevOps Engineer

Delhi, India10 yrs 3 mos experience

Highly Stable

Key Highlights

Expert in Network Security and Firewall Management.
Proven track record in incident management and NOC operations.
Skilled in troubleshooting complex network issues.

Stackforce AI infers this person is a Network Security Engineer with expertise in IT infrastructure management.

Contact

Skills

Core Skills

Network SecurityFirewall ManagementNetwork OperationsIncident ManagementIt Support

Other Skills

5G New Radio (NR)ARPAlarm SystemsBorder Gateway Protocol (BGP)CCNACisco NetworkingCisco RouterCisco RoutersCisco Systems ProductsCommunicationCritical ThinkingDatabase AdministrationDomain Name System (DNS)FirewallsGlobalProtect VPN

About

Experience

10 yrs 3 mos

Total Experience

3 yrs 1 mo

Average Tenure

1 yr 3 mos

Current Experience

Hughes systique corporation (hsc)

Network Security Engineer

Mar 2025 – Present · 1 yr 3 mos · Noida, Uttar Pradesh, India

Conducted weekly and monthly firewall health checks, log monitoring, and threat analysis using Palo Alto tools (Panorama, CLI, GUI).
Investigated and fine-tuned Vulnerability Protection alerts to reduce false positives while maintaining protection.
Resolved URL filtering and access denial issues by analyzing threat logs, URL categories, and security profiles.
Managed and troubleshot Panorama sync issues, policy push failures, and dynamic update errors across firewalls.
Diagnosed and fixed IPsec and GlobalProtect VPN issues including tunnel flaps, authentication failures, and misconfigurations.
Performed detailed log analysis (Traffic, Threat, URL, System) using GUI and CLI for incident resolution.
Handled SSL decryption issues by verifying certificate chains, policies, and bypass rules.
Troubleshot HA failover, routing (static/dynamic), and zone-to-zone traffic issues across multiple environments.
Utilized packet captures, session analysis, and security-policy-match tests for rule and NAT debugging.
Supported firewall versions 8.1, 9.1, 10.1, and 10.2 in production environments.
Collaborated with internal teams and users to address latency, access, and application-level security issues
Performed configuration backup and restore tasks, monitored firewall performance, and ensured secure change implementations following ITIL processes.
Created and maintained documentation for firewall rules, device configuration, and maintenance tasks to align with audit and compliance standards.

Palo Alto toolsfirewall health checkslog monitoringthreat analysisVulnerability ProtectionURL filtering+9

Orange business services

Network Specialist ( Palo Alto, BGP)

Apr 2021 – Feb 2025 · 3 yrs 10 mos · Gurugram, Haryana, India

Responsible for Managing NOC operations
Responsible to manage P1, P2, P2, P0 incidents at L2 level.
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for
Customer’s end users.
Responsible for assigning RSA Tokens.
Responsible for providing L2 troubleshooting for network issues like Link down, Link Flapping and High Latency.
Responsible for creating and providing VPN access (Site to Site and Remote)
Responding to monitoring alerts and ticketing system queue taking proactive and reactive action to maintain stability of production, development, and testing environments.
Ensure a high level of end-user satisfaction through ownership, resolution and appropriate escalation of issues and support tickets.
Working on multiple incidents which we are receiving for different WAN/LAN issue and meeting to resolve those tickets within provided SLA.
⦁ Compliance & Policy Enforcement: Ensured compliance with the security policies, including IPS signatures and security policies implementation.
⦁ Configured and managed VLANs for efficient network segmentation.
⦁ Implemented VLAN tagging to optimize traffic flow and improve security.
⦁ Monitoring Network devices like router and radio stability by checking status through commands and graph, Responsible to Migrate Traffic from primary to secondary.
⦁ Proactive monitoring, troubleshooting Networks through Telnet /SSH into routers.
⦁ Experience on Cisco Router (1841, 1700) and switches (4506, catalyst 3750, 1800, 2900) , (800

NOC operationsincident managementhardware diagnosissoftware troubleshootingVPN accessnetwork monitoring+6

Mothersonsumi infotech & designs ltd. (mind)

Executive

Feb 2018 – Sep 2021 · 3 yrs 7 mos · Noida Area, India

Responsible for Managing NOC operations
Responsible to manage P1, P2, P2, P0 incidents at L1 level.
Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for
Customer’s end users.
Responsible for assigning RSA Tokens.
Responsible for providing L2 troubleshooting for network issues like Link down, Link Flapping and High Latency.
Responsible for creating and providing VPN access (Site to Site and Remote)
Responding to monitoring alerts and ticketing system queue taking proactive and reactive action to maintain stability of production, development, and testing environments.
Ensure a high level of end-user satisfaction through ownership, resolution and appropriate escalation of issues and support tickets.
Acted as the first point of contact for technical incidents, collecting logs, screenshots, and basic issue details for further escalation.
Triaged incoming incidents based on severity and impact, assigned tickets to appropriate L2/L3 teams, and ensured timely follow-up.

NOC operationsincident managementhardware diagnosissoftware troubleshootingVPN accessNetwork Operations+1

Head field solutions pvt. ltd.

IT Specialist

Jan 2016 – Jan 2018 · 2 yrs · Delhi

Monitored IT infrastructure and network alerts using ticketing tools (e.g., ServiceNow, Remedy) and created incident tickets for technical issues.
Acted as the first point of contact for technical incidents, collecting logs, screenshots, and basic issue details for further escalation.
Triaged incoming incidents based on severity and impact, assigned tickets to appropriate L2/L3 teams, and ensured timely follow-up.
Performed initial diagnostics of security/firewall/network issues using predefined SOPs and documented all findings in tickets.
Maintained incident queue hygiene by tracking open issues, updating ticket statuses, and ensuring proper ticket closure with user confirmation.
Participated in shift-based 24x7 monitoring of network devices, firewalls, and servers, escalating outages or performance issues per SLA timelines.

IT infrastructure monitoringincident managementticketing toolsnetwork diagnosticsIT SupportIncident Management