Nontobeko D.

Associate Consultant

City of Cape Town, Western Cape, South Africa8 yrs 6 mos experience

Key Highlights

  • Over a decade of technical and analytical experience.
  • Expert in building end-to-end data pipelines.
  • Proven ability to uncover multimillion-dollar revenue insights.
Stackforce AI infers this person is a Data Engineering expert with a strong background in Telecommunications and Business Analysis.

Contact

Skills

Core Skills

Data EngineeringSql Development & OptimizationTechnical Solution DesignCustomer Experience ManagementTelecommunicationsNetwork InfrastructureSystems AnalysisCustomer Satisfaction

Other Skills

Microsoft AzureBusiness Process MappingFunctional RequirementsProduct ConfigurationFinancial Systems ImplementationRequirements AnalysisData ModelingPython (Pandas, Matplotlib)Data Pipeline ArchitectureDashboard Design (Power BI)Stakeholder ManagementPythonSQLPresentation SkillsProduct Demonstration

About

I am a Fabric Data Platform Engineer with a strong foundation in SQL, Python, and Microsoft Azure. Currently preparing for the DP‑700 Data Engineer Associate certification, I bring over a decade of technical and analytical experience bridging business and engineering. What sets me apart: • Hands‑on experience building end‑to‑end data pipelines with Azure Data Factory, Databricks, and Synapse. • Proven ability to process and analyse large datasets (100k+ records), uncovering multimillion‑dollar revenue insights. • Strong background in Business Analysis, enabling me to translate technical solutions into business outcomes. • Certified in Azure Data Fundamentals (DP‑900) and actively expanding into advanced data engineering. My career journey spans Network Engineering, Financial Systems, and Technical Business Analysis — giving me the hybrid DNA to troubleshoot infrastructure, design scalable data solutions, and communicate value to stakeholders. I am seeking opportunities in Data Engineering and Technical Data Operations, where I can combine my engineering grit with business insight to deliver scalable, high‑impact solutions.

Experience

8 yrs 6 mos
Total Experience
2 yrs
Average Tenure
--
Current Experience

Freelance (self employed)

Freelance – Technical Business Analyst & Data Consultant

Nov 2025Present · 6 mos · City of Cape Town, Western Cape, South Africa · Remote

  • Built and deployed cloud ETL pipelines in Azure (Data Factory + Synapse).
  • Processed 12 months of sales data (100k+ records) with Python & SQL, uncovering $4.6M revenue insights.
  • Designed dashboards to guide inventory and marketing strategy.
  • Documented financial compliance systems (KYC/FICA) with 100% regulatory alignment.
Microsoft AzureBusiness Process MappingData EngineeringFunctional RequirementsSystems AnalysisProduct Configuration+8

Cisco

Technical Solutions Engineer

Jun 2024Aug 2025 · 1 yr 2 mos · City of Cape Town, Western Cape, South Africa · On-site

  • Identify architecture specific opportunities to focus on annually (tech changes, campaigns)
  • Develop messaging for customer and lead information sessions
  • Lead and organize meetings to answer specific technical questions and become trusted advisors
  • Carry out proof of concept and demos
  • Build customer technology roadmap aligned with target customer outcomes
  • Lead discussion on expansion opportunities when deep technical expertise is required.
Presentation SkillsProduct DemonstrationBusiness Process Model and Notation (BPMN)Business SolutionWide Area Network (WAN)Problem Solving+14

Comsol networks

Provisioning Engineer | L2 Network Engineer

Apr 2022May 2024 · 2 yrs 1 mo · Johannesburg Metropolitan Area · Hybrid

  • Ensuring that correct procedures are followed for all equipment handed in for testing.
  • Isolating problems with faulty equipment.
  • Compiling Lab Tests Reports for all equipment tested.
  • Updating all spreadsheets as may be required from time to time.
  • Loading all working tested equipment with latest firmware and configuring the same with default IP addresses and in factory default configuration
  • Ensure vendor specific RMA process are being followed.
  • Effectively communicating with vendors/repair agents to be informed of where specific equipment is in the RMA process and be able to report on this at any given point.
  • Keeping all test equipment and test area in serviceable and neat condition
  • Ensure Comsol H&S is always adhered to.
  • Ensure technical abilities are always to company standards
  • Accepts orders via Comsol’s work-flow management system.
  • Converts customer and/or pre-sales requirement to telecommunication provisioned circuits.
  • Allocates IP and VLAN scheme for the circuits to be provisioned.
  • Configures radio equipment.
  • Configures routers and switches.
  • Updates all relevant data bases and monitoring systems.
  • Provides tier-2 fault escalations.
Radio Network DesignTelecommunicationsNetwork SwitchesHandoverNetwork InfrastructureRadio Frequency (RF)+14

Frogfoot

3 roles

NOC QA

Promoted

Dec 2021Apr 2022 · 4 mos · Cape Town, Western Cape, South Africa

  • System analysis and Testing
  • Evaluate Call and Ticket quality
  • Create quality measurements to track improvement in services.
  • Developing quality assurance standards and company processes.
  • Adhering to industry quality standards.
  • Ensuring services meet customer expectations and demand.
  • Creating reports documenting errors and issues for fixing.
  • Working closely with the relevant stakeholders to improve existing service
TelecommunicationsChange ManagementHandoverNetwork InfrastructureBusiness Process Model and Notation (BPMN)Problem Solving+8

FTTH Provisioning standby supervisor - Weekends

Jan 2021Nov 2021 · 10 mos · Cape Town, Western Cape, South Africa

  • Allocating daily tasks to the team
  • Perform special projects
  • Handing escalations
  • Creating processes for the department
TelecommunicationsChange ManagementHandoverNetwork InfrastructureWide Area Network (WAN)Problem Solving+5

FTTB Provisioning Engineer

Jan 2020Nov 2021 · 1 yr 10 mos · Cape Town, Western Cape, South Africa

  • Provision data circuits and premise gear for new services on the network, coordinating with field service teams during installs.
  • Assign IP addresses for customer use, premise gear management, and maintain the IP database.
  • Troubleshooting network issues, determining the best repair approach with the least amount of interruption to the network.
  • Providing status updates to managers and applicable parties, keeping them informed of order progress.
  • Acting as a technical point of contact for sales engineers and implementation team, performing demonstrations of equipment as necessary.
  • Perform special projects and other duties as assigned.
  • Configuration of Calix and Ubitiqui ONT devices
  • MikroTik devices configuration and troubleshooting
TelecommunicationsChange ManagementHandoverNetwork InfrastructureWide Area Network (WAN)Problem Solving+5

Afrihost

Fibre Technical Support

Mar 2020Dec 2020 · 9 mos · Johannesburg Metropolitan Area

  • Fibre support (Fixing offline Fibre network, Logging Faults to Fibre providers, Troubleshooting Fibre, making sure that all fibre projects are complete)
  • Troubleshooting DSL
  • Fibre and Mobile Broadband Services,
  • Voice Services,
  • Web Hosting (CPanel)
  • Fixed Line Services (Installations, Faults, etc).
  • Responding promptly to customer inquiries.
  • Acknowledging and resolving customer complaints.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.
TelecommunicationsNetwork InfrastructureProblem SolvingComputer Network OperationsInternet Service Provider (ISP)Troubleshooting+1

Fnb south africa

Personal Banker

Feb 2014Jun 2018 · 4 yrs 4 mos · Randburg

  • Manage all client disputes and queries
  • Advise team managers regarding team operational requirements
  • Upgrade client accounts
  • Activating and on-going management of overdraft facilities for prospective clients
  • Manage daily transaction limits and advise clients of the risks thereof
  • Managing debit order transactions
  • Transfer funds between accounts
  • Provide account related information to clients
  • General banking queries
  • Inbound Product Sales
  • Practical training of new staff joining the team
Problem SolvingCustomer Satisfaction

Education

MANCOSA

Bachelor of Commerce in Information and Technology Management — Computer and Information Sciences

Feb 2024Dec 2026

IIE Rosebank College

Diploma — Accounting and Finance

Jan 2010Jan 2014

CTU Training Solutions

certificate — Information Technology

Jan 2017Jan 2017

Cisco Networking Academy

Certificate — Cybersecurity EOC

Jan 2020Jan 2020

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