Jan 2017 – Aug 2025 · 8 yrs 7 mos · Greater Los Angeles Area

• Marketing & Strategic Communications: Led national marketing and brand strategy for 100+ professional networking groups across the U.S., cultivating a consistent voice and message that fueled engagement among to a maximum of 1,400+ executive members and contributed to peak monthly revenue
• Customer Success: Contributed to member growth by onboarding CEOs, Founders, Partners, and Owners, building strong rapport through proactive outreach, personalizing onboarding sessions, and continuous customer success touchpoints that reinforced value and loyalty
• Customer Retention & Value Proposition: Built long-term client relationships by conducting regular check-ins, success reviews, and strategic planning sessions with executive-level members
• Content Development: Owned development and execution of multi-channel content campaigns, including newsletters, video storytelling, LinkedIn posts, Salesforce CRM workflows, and Constant Contact, reinforcing brand visibility
• Operations Leadership: Directed the Member Services team and optimized internal workflows, ensuring seamless, high-touch service delivery to C-suite-level clients
• Analysis & Process Improvement: Performed deep-dive analysis of operational processes to identify inefficiencies and implement scalable, tech-enabled solutions
• Data-Driven Growth: Collected and interpreted member insights, usage patterns, and competitor benchmarks to implement strategic improvements
• Stakeholder Engagement: Collaborated with executive leadership to define KPIs, align cross-departmental execution, and drive measurable results
• KPI & Performance Tracking: Oversaw sales and service metrics across the customer lifecycle, managing KPI dashboards and data
• Product Launches: Partnered with executive teams to launch new service offerings while enhancing internal communications
• Event Strategy & Monetization: Scaled core programs and introduced specialty member webinars and content-driven events

Jan 2015 – Jan 2017 · 2 yrs · Los Angeles, California, United States

• Strategic Partnerships: Built brand alliances and social media campaigns that expanded digital reach and elevated client visibility across multiple industries
• Content Creation & Storytelling: Produced engaging visual content—videos, GIFs, and copy—that amplified brand narratives and audience engagement
• Marketing Strategy Leadership: Directed go-to-market plans, messaging, and creative execution to align campaigns with brand identity and performance goals
• Social Media Growth: Developed platform-specific strategies that increased followers, boosted engagement, and strengthened community presence
• Live Event & Presentation Excellence: Orchestrated impactful presentations and moderated live events, delivering memorable, high-conversion experiences
• Data-Driven Optimization: Leveraged analytics to refine customer acquisition and retention tactics, directly increasing conversions and loyalty
• Website Management: Maintained and enhanced WordPress sites, integrating ads and UX improvements to drive performance and revenue
• Executive Ghostwriting: Created books, blogs, and digital content for high-profile clients under NDAs, blending brand tone with compelling storytelling
• Performance Marketing: Provided SEO, email, and content strategies that boosted traffic, improved visibility, and drove measurable revenue

Jan 2010 – Jan 2025 · 15 yrs · Los Angeles County, California, United States

• Applicant Tracking System (ATS) Expertise: Proven ability to craft high-impact resumes and CVs optimized for ATS parsing, keyword alignment, and ranking, maximizing visibility and accelerating screening success
• 95% Client Hire Rate: Maintained an exceptional client success record, with 95% of candidates landing interviews or job offers, empowering executives to make confident career transitions and secure roles aligned with their goals; Trusted by global clients across the U.S. and multiple countries
• Executive-Level Clientele: Worked directly with Fortune 500 executives, C-suite leaders, and high-performing professionals, delivering polished narratives, mock interviews, and strategic guidance that elevate candidate positioning while investigating and tracking job creation
• Keyword Optimization & Search Visibility: Integrated industry-relevant terminology and high-ranking keywords to boost ATS searchability, significantly increasing interview callbacks
• ATS-Aligned Formatting & Layout: Designed resumes with clear, ATS-compatible structures, fonts, headlines, and styles to ensure parsing and easy recruiter readability
• ATS Algorithms: Applied expert-level knowledge of ATS logic, ranking systems, and AI filters to craft content that passes technical gates and lands on hiring managers’ shortlist
• Keyword & Industry Research: Conducted targeted research into evolving job market terminology, tailoring each resume to match the language and needs of competitive, niche industries
• Strategic Communication: Collaborated with clients, recruiters, and hiring managers to offer tailored insights and practical advice
• Professional Development: Stayed ahead of industry shifts, resume trends, and ATS technology
• LinkedIn Optimization Expertise: Transformed underperforming LinkedIn profiles into recruiter magnets, advising clients on whole marketing packages that showcase personal brand, improve visibility, and increase profile views and connection rates

Jan 2005 – Jan 2020 · 15 yrs · Hollywood Hills, Los Angeles, Orange County, Palm Springs, San Diego - Southern California

• Entrepreneurship & Innovation: Pioneered one of Los Angeles’ first professional Celebrant businesses, delivering personalized tributes for celebrities, politicians, and industry leaders, setting a new benchmark for storytelling in memorial and funeral services
• Storytelling & Interviewing Excellence: Conducted emotionally resonant interviews with high-profile clients to craft bespoke life-story narratives that honored legacy and captured individual essence
• Event Production & Budget Management: Produced full-scale, theatrical-style memorials featuring live music and multimedia, successfully managing budgets exceeding $500K
• Media & Guest Relations Management: Coordinated VIP guest experiences, media access, and global live-streaming to ensure seamless events for attendees and remote audiences alike
• Live Event & Technical Production: Excelled in high-pressure, live production environments, managing complex AV logistics and last-minute pivots with poise and precision
• Client Trust & Confidentiality: Built a trusted reputation for discretion and professionalism, consistently safeguarding the privacy of high-profile clients
• Thematic Presentation & Public Speaking: Delivered themed, documentary-style public presentations that captivated audiences and transformed memorials into legacy-driven experiences.
• Production Leadership & Logistics: Oversaw all production phases, including venue scouting, team coordination, and event execution, with meticulous attention to detail
• Media Outreach & Visibility: Secured high-profile media coverage through strategic storytelling, resulting in national recognition by NBC, MSNBC, Pacific Standard Magazine, Los Angeles Daily News, and more

Jan 1996 – Jan 2000 · 4 yrs · Century City, California, USA

• Executive Partnership & Confidential Advising: Served as a trusted right hand to the President of HBO Films, managing confidential communications and offering strategic input on high-level decisions, creative direction, and team delegation
• Script & Talent Evaluation: Reviewed and analyzed screenplays, submissions, dailies, and marketing content; provided critical assessments on creative material, talent, and filmmaker viability
• Frontline Relationship Management: Acted as the primary liaison to the President’s office, fielding inquiries and pitches from top-tier agents, A-list talent, and high-profile executives
• Creative Development Influence: Provided insight and recommendations to senior leadership on project development, casting, directorial talent, and internal team structuring, helping shape the division’s content pipeline
• Cross-Departmental Coordination: Delegated key initiatives to department heads across media relations, production, and operations, ensuring alignment with strategic priorities and tight deadlines
• Event & Screening Logistics: Orchestrated focus group screenings, secured media approvals, and managed on-site catering and logistics for high-profile events
• Submission Pipeline Management: Maintained tracking systems for all incoming and outgoing submissions, including scripts, articles, and treatments, liaising with top agencies to ensure timely feedback and returns
• Operations: Managed expense reports in Excel, logged high-volume call activity using Microsoft Word, and ensured accurate documentation of communications and deliverables
• VIP Scheduling & Task Delegation: Coordinated meetings with high-profile stakeholders, drafted notes for executive review, and delegated assignments to internal staff to maintain operational efficiency
• Talent Engagement & Support: Interacted with actors, writers, and producers pitching projects, offering a polished and informed interface that represented the HBO brand at the highest standard

Jan 1995 – Jan 1996 · 1 yr · Century City, California, USA

• Executive Advisor & Strategic Support: Served as a confidential advisor to the President of Fox Broadcasting Company, providing insight on key projects, internal dynamics, and executive priorities
• Departmental Liaison & Workflow Oversight: Acted as the communication hub between the President and all network departments; delegated tasks to junior staff and ensured efficient execution across verticals
• Content & Talent Evaluation: Reviewed incoming scripts and dailies, delivering strategic input on casting, creative development, and programming decisions tied to network goals
• High-Stakes Communication & Approvals: Secured timely approvals across departments and media teams; facilitated seamless, professional engagement with top-tier leadership, including Rupert Murdoch
• VIP Relations & Experience Management: Led high-touch experiences for celebrities, talent, and senior executives during pitches, project meetings, and high-profile events, reinforcing FBC’s reputation for excellence

Jan 1994 – Jan 1995 · 1 yr · Los Angeles, California, United States

• High-Level Liaison & Stakeholder Coordination: Liaison between the President of the Family Film Division and Rupert Murdoch, talent, casting directors, producers, agents, directors, publicists, and internal department heads
• Submission & Talent Tracking: Tracked book and script submissions for rights consideration, coordinated talent schedules and appointments, and maintained detailed submission records
• Executive Support & Creative Input: Arranged travel, reviewed scripts, provided creative feedback, and managed an ever-changing executive calendar
• Call Management: Managed high-volume rolling calls in a fast-paced environment, consistently meeting tight deadlines with attention to detail
• Project Management: Submitted executive expense reports, supported project workflows, and maintained strong cross-functional communication

Jan 1992 – Jan 1993 · 1 yr · Los Angeles, California, United States

• Production Operations & Script Management: Supported day-to-day production activities for the Executive Producer; managed script drafts, tracking updates and production lists with accuracy and discretion
• Talent & Crew Coordination: Acted as liaison between the Executive Producing Team and core production staff, ensuring timely meeting notifications and seamless communication with key actors and department leads
• Writers’ Room Scheduling & Collaboration: Coordinated calendars and creative syncs for the writing staff; sold an original one-hour script to the LA LAW production team, contributing directly to the series
• Database & Contact Oversight: Maintained detailed crew rosters and executive contact lists, ensuring up-to-date records and rapid accessibility in a fast-paced production environment
• Executive Support & On-Set Logistics: Rolled calls with the Executive Producer, coordinated travel, facilitated on-set communication, and provided round-the-clock support, including late-night meal orders for the writing team during critical production cycles

Jan 1986 – Jan 1990 · 4 yrs · Lancaster, Pennsylvania, United States

• Award-Winning Broadcast Journalism: Pennsylvania Association of Broadcasting Award recipient and lead anchor for the noon news hour, delivering breaking news coverage, high-profile interviews, and live talk show production
• Content Development & Editorial Oversight: Wrote and edited news and opinion scripts for broadcast clarity, grammar, and style; recorded and produced interviews for live on-air integration
• Talk Show Hosting & Public Engagement: Lead personality on a top-rated radio talk show, building a devoted listener base and making frequent public appearances to engage fans and elevate station visibility
• Investigative Research & Story Development: Researched and pitched original story ideas, conducted in-depth interviews, and edited audio content to meet professional broadcast standards
• White House Press Coverage: Selected as National Pool Reporter to represent all major networks during the exclusive Amish community meeting with President George H.W. Bush
• Media Recognition & Awards: Received multiple accolades including the prestigious S. June Smith Center Award for Media Excellence, honoring commitment to journalistic integrity and inclusive coverage

Jan 1986 – Jan 1988 · 2 yrs · Lancaster, York, Harrisburg - Pennsylvania, USA

• Police Desk & News Source Coordination: Collected real-time news from local police departments to identify breaking stories for weekend TV broadcasts and provided leads for exclusive follow-up coverage by the newsroom team
• Field Assignments & Newsroom Logistics: Assigned live breaking news coverage to reporters and photojournalists in the field, summarized developments for producers, and drafted initial story outlines for on-air reporting
• Voiceover & Promo Production: Recorded weekend weather segments for voiceovers used in live news promos, ensuring consistent tone and timing across all weekend broadcasts
• Chyron & Graphic Integration: Inserted lower-third Chyron captions and video graphics during live newscasts, maintaining critical accuracy and alignment with editorial content in real time
• Editing & Production Support: Edited raw footage, condensed story elements, and provided hands-on support to producers and writers to ensure broadcast-readiness and editorial precision