Dec 2021 – Mar 2024 · 2 yrs 3 mos · San Francisco Bay Area

Mar 2021 – Dec 2021 · 9 mos · San Francisco Bay Area

Oct 2019 – Mar 2021 · 1 yr 5 mos · San Francisco Bay Area

Apr 2015 – Oct 2019 · 4 yrs 6 mos · San Francisco Bay Area

• I'm working on the content management system that powers the Netflix engine and helps deliver an unparalleled experience to our users whether it's on a phone or a TV.

Oct 2012 – Apr 2015 · 2 yrs 6 mos · Greater St. Louis Area

• Designed user experiences for a broad spectrum of companies like Google, Sirius XM Radio, Nissan Motors and Amica Insurance.
• Design lead for consumer facing insurance websites, in-vehicle telematics, talent management/retention systems an adaptive learning management system for employees.
• Introduced and conduced user journey workshops as a method to move teams to a user-centered, empathy model from a procedural requirements based workflow.
• Communicated product ideas with varying levels of fidelity based on the project need - i.e - from user journey maps, to wireframes, to high fidelity visual designs.
• Interfaced with product owners as well as engineering and was actively involved in ensuring the development of a product that maintained fidelity with the designs.

May 2010 – Oct 2012 · 2 yrs 5 mos · Greater St. Louis Area

• At Sigma-Aldrich, I have the distinct opportunity to infuse user centered design as a differentiator for the science & technology marketplace. My role requires me to perform a variety of experience design related duties to ensure the successful delivery of digital products. I have led the design of several patent pending biotech & chemistry digital products, as well as best-in-class e-commerce solutions that have contributed to incremental revenue as well as top-line growth.

Aug 2006 – May 2010 · 3 yrs 9 mos

• I work as a Usability Architect on both customer facing and internal applications at Enterprise. I am part of the user experience group, where I work closely with product managers, software developers, and business units to create outstanding applications that are easy to use, pleasing and enhance business growth.
• Past Positions Held:
• Sr Usability Architect: Aug 2007 to July 2009
• Usability Architect: Aug 2006 to Aug 2007

Aug 2005 – Aug 2006 · 1 yr

• While at ICC, I was a usability consultant to Nationwide Insurance. My primary tasks there included conducting task analysis and contextual inquiry to understanding the different roles that professionals in the insurance industry played, and to design interfaces for the complex systems they used.
• I conducted usability tests and provided recommendations for improvements.
• I leveraged my development experience to prototype the systems for user testing and client reviews.

May 2004 – Aug 2004 · 3 mos

• My primary tasks at Motorola's user centered solutions lab involved performing a contextual inquiry and analysis into current photo sharing and browsing applications. I also designed the user interaction for a remote mobile photo-sharing application on Windows Smartphones, and prototyped a high-fidelity application using C#.NET.

Jan 2004 – May 2005 · 1 yr 4 mos

• I am interested in developing technologies that could enhance or assist humans in performing otherwise cognitively strenuous tasks. I have had the chance to study Human-Computer Interaction at Georgia Tech and become involved in user centered design projects ranging from web-based applications, desktop applications, mobile applications to ubiquitous computing and augmented reality. I have been part of multi-disciplinary teams and have 2 years of academic experience in user-centered design as well as 3 years software development experience.

Oct 2002 – Jun 2003 · 8 mos

• Instant Messaging development on Desktop and Mobile platforms. Developed application servers to integrate IM client with customer service database application by Computer Associates.