Mar 2025 – Nov 2025 · 8 mos · Remote

May 2023 – Mar 2025 · 1 yr 10 mos · Remote

• Crafted AI-driven experiences and platforms for Dropbox product suite, focusing on onboarding, activating, and adopting key workflows seamlessly.
• Leveraged AI capabilities to enhance user experience and streamline processes within the Dropbox product suite.

Jun 2021 – May 2023 · 1 yr 11 mos · Remote

• I led the pioneering efforts in redesigning Dropbox's web properties, integrating a full multi-product suite. This involved ideation, execution, and collaboration with cross-functional teams to ensure a seamless user experience.

Apr 2020 – Jun 2021 · 1 yr 2 mos · Remote

• In my role as Lead Product Designer at Dropbox, I collaborated with cross-functional teams to migrate onto MacOS File Provider API for over 40 million Desktop users. This involved re-architecting the core sync platform on both Windows and Mac, resulting in a seamless transition and improved customer experience.

Dec 2019 – Apr 2020 · 4 mos · Austin, Texas Area

• Directed and contributed to the formation of DISCO’s first design system to bring coherence and consistency to both building and deploying products.

Jan 2018 – Dec 2019 · 1 yr 11 mos · Austin, Texas Area

• Designing internal tools enabling the organization’s operational efficiencies across HR, Sales, and Engineering
• Led UX strategy for implementation of experience that optimizes product and engineering velocity allowing products to ship to customers 22% faster
• Established process and development for internal tools design system language

Oct 2016 – Dec 2017 · 1 yr 2 mos · Austin, Texas Area

• Led the user experience of both advertising experiences and reporting tools. Optimized the advertising product design to generate 400% more revenue. And helped establish an attribution model dashboard for Sales and clients to track ROI
• Contributed to the roadmap of centralized design system for the core product. Advancing the efficiency and effectiveness of product development
• Transitioned design team to agile philosophy to establish consistent development language across cross-functional teams

Jun 2015 – Oct 2016 · 1 yr 4 mos · Austin, Texas Area

• Responsible for digitally positioning the festival experience and optimizing checkout process for millions of global music and food customers.
• Facilitate overall product design and marketing strategy for 18 digital platforms in 7 countries with an average of 30% increase in site traffic from 2015.
• Delivered user research, competitive analysis, and prototypes of redesigned landing pages optimized for mobile experience, and resulting in 70% increase in social sharing.
• Successfully integrated website and mobile app content strategy by collaborating with municipalities, marketing, and engineering teams increasing conversions by 700%.
• Investigate and resolve web and mobile user experience through usability evaluations and A/B testing.
• Daily analyze customer behaviors on website analytics, as well as customer surveys, to reveal insights into market trends and customer needs.
• Coordinate cross-functional team members’ feedback and stakeholder input to prioritize vision and plans as Product Owner for team’s weekly sprints.
• Conduct monthly site audits and remediation within Google Analytics, Google Search Console, and SEO Screaming Frog to improve web performance and optimize page speeds.

Aug 2012 – Jul 2015 · 2 yrs 11 mos · Austin, Texas Area

• Refreshed Institute’s website presence with updated content and improved user experience increasing traffic to the site and overall enrollment to the program to over 100 students
• Systematized Institute’s recruiting, training, and on-boarding processes for 100 students training for leadership in the local for-profit and non-profit sectors each semester, and deploy- ment to future places of employment upon graduation

May 2010 – Jun 2015 · 5 yrs 1 mo · Austin, Texas Area

• Organized the information architecture, design, and deployment of redesigned mobile app resulting in doubling the adoption rate of the product.
• Cooperated to translate meeting social needs within Austin through a web app that mobilized 600 volunteers and served 4,000 families involved in the foster care system in Austin, TX.
• Researched Central Texas commercial real estate market and managed office design of over 75,000 sq.ft. combined to accommodate office space needs of 12 non-profits.
• Corresponded press releases with communication team with media channels: CNN, Al Jazeera, Reuters, and The New York Times.
• Co-developed and implemented organization’s fundraising campaign raising over $38.6 million and increased members by 100% through design of digital and print products.
• Owned research, creation, and online distribution of annual budget report infographic for review and approval by key stakeholders.