Dec 2021 – Oct 2022 · 10 mos · Toronto, Ontario, Canada

Jun 2017 – Dec 2021 · 4 yrs 6 mos · Greater Toronto Area, Canada

Mar 2010 – Mar 2016 · 6 yrs · Greater Toronto Area, Canada

• Highly motivated, Result oriented professional with a total experience of 8+ Years in SAP SD.
• Strong knowledge in the SAP domain areas like SAP-SD Module, MM Module, Solution Manager, Transportation Module and Master Data Management.
• Recently worked as SAP MDM Team Lead for CHEVRON client (Is-Oil Domain).
• Previously worked as SAP SD Team Lead for CARDINAL HEALTH client (Healthcare Domain).
• US Experience (8 Months): Worked at client location Dublin, Ohio for Cardinal Health.
•  Excellent knowledge of Quality Control and Process Improvements.
•  Team Player with good communication skills.
• Experience in End to End Implementations and Production support projects.
• Experience in integration of SD with Modules like MM and FI/CO.
• Worked in Pre Sales documentation.
• Excellent knowledge of Quality Control and Process Improvements.
• Conducted Core user training, prepared training manuals. Rendering post go-live support, carried out troubleshooting of various issues related to SD module and cross-functional modules.
• Analyzing the issues and communicating with the users. Handling Incidents/Tickets for SD related Issues. Analyzing root cause, providing solutions to prevent recurrence.
• Basic ABAP knowledge (Technical design and debugging).
• Experience in Solution Manager and SAP support system (OSS).

Feb 2008 – Mar 2010 · 2 yrs 1 mo · Rajasthan, India

• Vedanta Resources Plc (“Vedanta “) is a London listed FTSE 100 diversified metals and mining major. The group produces aluminum, copper, zinc, lead, iron ore and commercial energy. Vedanta has operations in India, Zambia and Australia and a strong organic pipeline of projects. With an empowered talent pool of 29,000 employees globally, Vedanta place strong emphasis on partnering with all its stakeholders based on core values of entrepreneurship, excellence, trust, inclusiveness and growth.
• Project 1: In-house SAP Support
• Responsibilities:
•  Configuration/ customization of SAP ECC6.0
•  Preparation of ROM, Functional Specifications for Enhancements required.
•  Core Team Training, preparing user roles and authorizations
•  Requirement gathering, Blue print, Functional Designs.
•  Worked closely with basic technical and functional consultants of other modules to resolve
• Cross - functional issues.
•  Resolving Day to day issues for end users of 6 units of HZL situated all over India.
•  Knowledge Management for upcoming changes in system among end Users.
• Project 2: Solution Manager
• Responsibilities:
•  Implementation Team Member
•  Providing Requirement Analysis
•  Mapped the business Scenario in SAP for project planning
•  Performing Unit and Integration Testing.
•  User Acceptance Training