Jun 2023 – Feb 2024 · 8 mos · Bengaluru, Karnataka, India · Hybrid

Jan 2021 – Apr 2023 · 2 yrs 3 mos · Bengaluru, Karnataka, India

• Led Architecture and Engineering decisions to make system scalable to handle 2 billion+ queries every month.
• People and Team management. Increased team size within a span of 2 yrs. Even scaled the team in UAE region also. Ran hiring drive to get highly skilled tech co-workers every week.
• Set up the release management, coding, QA and various other guidelines internally for the tech team.
• Set the whole system and process to work remotely and managing the entire work stack for the whole tech team.
• Worked hand-in-hand with the Delivery/CSM to make sure all the client’s issues are getting resolved within the given SLA. This also improves a lot of upscale opportunities.
• Worked with Sales & BD team to make sure that any new feature requests with go through the tech team first regarding the complexity.

Sep 2016 – Nov 2020 · 4 yrs 2 mos · Bangalore

• Managing the launch and engineering of the most powerful AI based edtech products.
• Solving the problem of accessibility and measurability throughout PAN india.
• Personalised Learning outcome even in the remote area with no connectivity.
• https://www.embibe.com/aboutus-detail?article_id=2

Feb 2016 – Sep 2016 · 7 mos · Bengaluru Area, India

• Built a perspective layout of real estate properties, its amenities & surroundings.
• Developed roadmaps, time-tables and status reports
• Identified and solved project risks and contingencies
• Targeting complete India city tour(3D Perspective)

Feb 2015 – Sep 2016 · 1 yr 7 mos · Bengaluru Area, India

• Built a high performance team in short span of time and developed products end to end
• Demonstrated ability to guide, strategize & develop innovative solutions for both structured and unstructured problems in entire product lifecycle
• Performed Requirement study, scoping and estimation for the current project with the  development and testing of interfaces
• Coordinated with the architecture team to understand and freeze the correct feature set and the associated efforts involved
• Engaged with customers along with marketing for Pre-Sales engagements as well as final deal closure
• Utilized user feedback for further improving the product offering also
• Managed a team of 10-15 highly skilled engineers. Was responsible for their onboarding, training, staffing, ensuring requirement completion and finally assessing their performance and rating.

Jul 2012 – Feb 2015 · 2 yrs 7 mos · Bengaluru Area, India

• Godaam.com provides multiple, the-latest and most fashionable brands of bags and accessories
• Responsible for handling technology (design, creation, maintenance and scaling of the Godaam technology platform since its inception), customer experience & e-commerce operations
• Design, prototype, develop and support E-Commerce application.
• Adhere to, evolve and advocate engineering best practices within the organization.
• Execute projects ensuring high quality deliverables in a time bound manner.
• Built API based integrated tool for real-time cost and inventory management.
• Improve business results and profitability by focusing on customer experience
• Budget and cost control with marketplace management and negotiation
• Led a team of 15 engineers, 10 sales executives, 3 marketing executives, 1 human resource executive
• Reached a turnover of around Rs. 2Cr in year 2014-15. Reduced packaging costs by 25%, operating costs by 35% and increasing productivity 78% through supplier negotiations and better management.

Feb 2012 – Jun 2012 · 4 mos · Bengaluru Area, India

• Responsible for designing and maintaining high quality solutions that's robust, maintainable and scalable
• Developed a product- ‘ExamSoft’ which combines assessment creation, administration, scoring and analysis into a single, easy-to-use platform that provides teachers direct evidence of student learning and greater insight for decision-making
• Took ownership for creating and maintaining high quality code that's bug free, maintainable and scalable.
• Client Management by regular requirement gathering, project updation

Jul 2006 – Jan 2012 · 5 yrs 6 mos · Bengaluru Area, India

• Managed multiple strategic partners of BT for effective delivery of service modules for BT Wholesale & BT Open-reach. Helped in cutting down the cost of the team by almost 40%.
• Owner and single point of contact (SPOC) of rules engine. Involved in development of various modules
• Managed wide, varied and complex communication link involving multiple stakeholders, product managers and cross functional teams across different geographies
• Worked on legacy systems and was one of SME for crisis management involving these systems.
• Involved in designing, development and testing of various projects
• Led various technology teams - vendors and in house team and ensured smooth delivery
• Was promoted from associate consultant to technical delivery manager in short span of 1.5 years