Jul 2024 – Present · 1 yr 11 mos · Gurugram, Haryana, India · Hybrid

• ◆ Contributed to Leena AI’s Enterprise Knowledge Management product, integrating with systems to sync data for RAG over LLMs.
• ◆ Built a React.js based Health Dashboard for product analytics, visualizing key metrics like daily active users, bot resolution rate, CSAT trends, and integration health using interactive graphs and charts.
• ◆ Involved in PR reviews and mentored interns while taking ownership of the release cycle and managing application deployments using Docker.
• ◆ Optimized company website and mobile version using react-native, improving load time and overall performance by 30%.
• ◆ Pull from UAT enables admins to seamlessly move tested articles and connectors to production, accelerating deployment by 50%.
• ◆ Multi-connector allows admins to configure, Multi-connector instances for flexible integration and cross-platform data management.
• ◆ Developed a complex UI for integrating and syncing external knowledge sources like SharePoint and Confluence. A high-impact feature that contributed directly to revenue generation by enabling seamless knowledge import into the platform.
• ◆ Designed and developed a reusable Kanban board component with drag-and-drop functionality and advanced filtering capabilities. Integrated as a shared library used across 3 core products.
• ◆ Developed multiple features like Custom data sync, Sync logs, Global search, Audience-specific access.
• ◆ Built a Smart Testing feature to validate bot accuracy against client-specific policies, reducing manual testing efforts by 60% and delivering high business impact.